I went to the drive thru on 1÷14÷15 at about 6:30pm. Three employees were standing right outside the door smoking when I pulled into the drive thru. They went inside and took my order. When I got to the window, I paid and the girl(white female approximately 2o years old) immediately asked me to pull forward because the food was cooking. No one was behind me in line so I asked if I could wait at the window. She said, «well, it messes our time up because we have to get the food out in a certain time.» and I said, «well, you’re not getting the food out in that time and it’s cold outside, so can I just wait here?» and she slammed the window. A second girl(black female approximately mid 20s) came 11 minutes later and handed me a bag. I asked for some extra tarter sauce. she said«I put it in the bag» I said, well may I please have extra since I have four meals?” and she said, «I TOLDYOUITWASINTHEBAG» and slammed the window shut. I honked my horn to ask her to please give me some tarter but she walked away. a male employee(male black approximately 20 years old) came around from the back and fixed himself a drink while I sat there waiting. Once I got home and opened the meals, the fish I had ordered was in a pile. Like it had been smashed and then put in the box. It was in many pieces. Due to the appearance of the food and the hostile environment at this location, I discarded all three meals. I find this ridiculous that people are so rude. One having a bad day is one thing but for THREE to be what appeared to me as irritated I «made them» come in from smoking because I pulled in the drive thru was ridiculous. My nine year old cried because she wasn’t allowed to eat her food. I’m completely disgusted.
Kristi C.
Évaluation du lieu : 3 Hot Springs, AR
Fast food seafood but fast service, old building so a bit run down.