Abundant Transportation

Very bad experience. Had a scheduled pick up for early morning pick up from Bentonville to the airport and the driver never showed up. Called them back multiple times with no answers and couldn’t even leave a voicemail. Very disappointed that they couldn’t even call me back to apologize or explain why no one ever showed up. I usually use other car services but they were full that day so used them based on someone’s recommendation. If a car service can’t do the basics of picking up customers what can you expect from them? Never using this company again.

Great service! Recommended. Faster than über. If you are traveling to northwest Arkansas I recommend

I never write reviews, but I had a poor experience with this company, and I would not recommend them to anyone.
Transportation for five, to Eureka Springs, was scheduled over the phone. I also paid, with a credit card over the phone. I was told a luxury car or suburban would pick us up at 1:30. Our driver arrived early in a nice Mercedes wagon. We had no problems getting to Eureka. I can’t say the same for getting home. After I called with the time we wanted to be picked up, I starting getting calls from Abundant. The company could not find my info, my credit card, records of my calling and scheduling, on and on. I was on the phone and on hold-​more than once!- when I should of been enjoying dinner with my family who was visiting. It was a hassle and annoying. When our ride home finally arrived it was a large old van. Our driver did not know how to get us home and the ride in the shaky bumpy van was a rough one. We had to pop open a van window, in the rain, just to get some air. When we arrived at our residence the driver wanted to be paid! I explained I had paid over the phone and had been called by the owner etc. Then the driver said «well our dispatcher Mandy says you didn’t give her a credit card number». At that point I was DONE. I told her to work it out with the owner and got out. GUESS WHAT– my card was charged for the FULL AMOUNT that night. Totally unprofessional. Will never use them again.

Great guys. Always on time and very professional. Will use the service whenever I’m at Bentonville.

Excellent, on-​time, professional, and clean. Accepts credit card via Square. Will definitely use again!

Steve, the night guy, with abundant taxi is a saint. He needs a bonus ASAP. Not only did he drive all the way to Fayetteville to pick me up at 3:30am during the Ice-​apocalypse, he also drove all the way to Rogers to pick up my sister before dropping us off 30 min early for our flight out of XNA. This guy’s shift was suppose to end at 4am, however, he continued to pick up us and other passengers while the phone line was still being re-​directed to him. This company better act fast not to lose him. Thank you so much, Steve! You are awesome!

Very responsive and Wyatt was great. Others were not going to be able to pick me up for almost an hour. Wyatt arrived as quickly (approx 30min) and had great insights on the area on the drive to XNA.

I love these guys! They always get me where I need to be and sometimes at just a moments notice.

Abundant Transportation picked me up from NXA yesterday evening, and while I was pleased with the overall service, I had to take a few stars off for certain things that need improvement.
Online booking: Abundant Transportation (henceforth AT) makes this very easy. Just two steps and you’re done, with the option of choosing what kind of vehicle you’d like to ride in. The only downside is that instead of being able to complete all this directly, you have to register with a third party scheduling service called Schedulicity. (At least you don’t have to go to a separate website to do this.) Note that you will have to provide your credit card information to reserve the booking, regardless of whether or not you’ll be using it to pay.
Internal communication: It seems that AT doesn’t really have this down pat. I had previously booked using my colleague’s flight info (given that he was arriving a little later than me). However, since his flight turned out to be delayed until much later, I called AT ahead of time and provided my own flight info and arrival time. After I landed in NXA, retrieved my baggage, and waited about 15 minutes, I still didn’t see anyone from AT or received a phone call. So I called and asked about my driver, who arrived ASAP but said he wasn’t told about the flight change.
Professionalism: The above being said, my driver was friendly and courteous, and verbally listed a ton of restaurants when I asked for eating recommendations. He even took down my colleague’s name, number, and flight info, and picked him up at NXA later that evening.
Unilocal coupon: Again, internal communication was an issue. My driver was perplexed when I brought up the confirmation code for my Unilocal coupon ($ 30 for $ 37), and said he was never informed that AT had such a thing. He had to call both his colleague and manager, just to confirm and have them punch in my confirmation code manually. I was happy with the way the driver resolved this issue, but AT needs to send more internal memos or something. It doesn’t bode well for any business to have such a disconnect.

Hooray for Unilocal,they’ve found me a new taxi service. After the last one ran a meter that charged up $ 63 from the airport to New Hope/​71B in Rogers, I knew I had to find someone else. Abundant offered me a flat rate of $ 37 for the same trip.
The driver was there on time to pick me up (at 6:00 AM, no easy feat) and was waiting for me at the bottom of the escalator when I returned. He knew the best route to get to the airport, even if it was down some interesting country roads. We were there faster than I’ve ever seen. This guy clearly knows Northwest Arkansas.
I was pleased with his driving skills — even though he kept up a conversation with me in the back seat, his hands never left the wheel and his eyes never left the road. When the phone rang, he briefly talked on his bluetooth headset before hanging up.
I will absolutely use them again — I suggest you do the same!