Patient First

This is the worst-​run medical facility I’ve ever been to. Nobody working here knows what they’re doing except maybe the doctor who is giving immunizations.
I came here because they were the closest travel clinic, and I needed some immunizations before traveling to Asia. Every step of the way has been difficult, from checking in to filling out paperwork to getting recommendations for the proper immunizations. Getting Patient First to submit my information to my insurance company was a nightmare, and took at least five phone calls.
If you can go to any other travel clinic, I highly recommend it. This must be the worst.

I’ve been there twice. The first time they forgot me in the room and offered me a lot of pain pills (back pain) instead of a follow up. They did have in house X-​ray and blood work, but they never called me with the results. I was more interested in the cause and solution rather than getting hooked on pills.
The second time I was sick and got no exam and a prescription for antibiotics and decongestant. Again, no follow up. Later I found out that they wrote my phone number down wrong (wrong area code).
There were not many people there on both occasions, but I still waited a long time, despite being there on time for my appointment.
The Dr. is ok, but he’s not very friendly, and if he did a thorough job on the exam I didn’t see it.
There are lots of Doctors in the area, find another one.

Very horrible doctor doesn’t deserve to have his license to practice he treats his patients very badly and his employees even worse I would never recommend this office to anyone I feel bad for the ones that do stay

Met Dr. Kavlich for an introductory visit, looking for a new primary doctor. It was a shock from all my other health care providers — my other doctors want to shake hands, get a little history about you, and make a good impression. He came into the room, announced his name and turned his back to read the nurse’s notes. I mentioned some symptoms with my eyes and he gave a prescription for medicine without any explanation of what the medicine does or how he expected it could help me. And then he left without any pleasantries, nice to meet you, hope to see you back, thanks for stopping in. It was not the personal touch I was looking forward to in a private practice. Also, the carpets inside are all stained and the entire place feels a bit dirty and unkempt.

I love this doctor’s office. My family has been going to Dr. Kavlich for 15 years now. The nurses are great as well.
They do everything here, so unless you really need a specialist, you won’t be referred. The office hours are also great– night and weekend appointments! I drive here from Wickliffe because I have not found a better doctor.
The only bad thing is all the random stuff for sale. Unless it is aromatherapy, I don’t want to see candles for sale.