Berkeley Bobs

I love the work they do. It is such a great feeling to know that your car is in good hands.

Great customer service, fair prices, and quality work. It is so refreshing to finally find a mechanic that isn’t trying to scam you.

We’ve been taking our two cars (Prius, Corolla, and in the past, our Volvos [yes, plural]) to Bob’s for about ten years. They are honest. They do good work. The staff is wonderful. I trust Bob’s more than any Toyota dealership. Their pricing is fair. I’ve never had to return a car for a job not well done. Bob’s does its utmost to accommodate its customers. I can’t think of anything more I want from a shop that keeps my cars in top shape.

My first go to every time there is an issue with my car.
Colin is super nice and straightforward and humble.
I trust this place which is difficult when seeking a mechanic.
Highly recommend.

The guys here are nice and patient with me considering I know nothing of the car world. They answered all my questions and explained things to me without getting that irritated look on their face or in their eye which is frequent at other places. They don’t yank you around either, they give honest feedback/​opinions. Thy also offer rides to Bart of needed after dropping off your car. If you want coffee or donuts though you gotta bring your own. I liked that though, no awkward lobby sitting! Great work guys! Keep it up!

Great customer service! They were very fast about getting back to me about what was wrong with my car, also very upfront about the cost and options I had about the repairs that needed to be made. The guys here are very personable and made everything pretty simple seeing that I don’t know too much about car repair, I’ll definitely be back with any future car needs.

Berkeley Bob’s is efficient, truthful, easy to work with. I’m so glad I found them to take care of my Toyota hybrid.

The guys at Berkeley Bob’s always take such good care of us and our Volvo. They do great work, they do it quickly, and they keep us posted the entire time. We wouldn’t dream of taking our car anywhere else! Thank you Berkeley Bob’s!

Great business, great service, great prices.
And Collin is awesome!
I went to get my Volvo XC90 worked on and Collin had all of the answers and he was very kind, patient, and understanding. He even gave helpful suggestions to places I could go to for other issues.
You want a trustworthy mechanic, this is the place!

I really like this small shop and its expert staff.
I am a Volvo enthusiast and DIY mechanic and they never have any issue writing me up a repair bill that involves purely diagnostics for my cherished V70r. Most shops grumble about doing something like this, but these guys are extremely straight-​forward, will tell me beforehand exactly what they’ll do and for how much… It’s just great to have a shop nearby that has no problem selling me a diagnostic so I can then get deep into my Volvo and repair it and learn lot during the process.
Very trustworthy, very professional, very knowledgeable, I wouldn’t take my Volvo anywhere else in the East Bay.

Friendly, honest, quality service. I trust them to do more than they set out to and appreciate the way they explain exactly what is being done or why it is not. I expect another 100,000 miles out of my Audi because they do quality work and are thorough. Then I’ll take it back and they’ll show me how to get another 100,000.
NOTE: I told them about a problem I thought was very serious by how it sounded and felt. They said they’d look at it. They corrected it at minimal cost and effort and were proud and happy that it was minor. That is one of many reasons they will get my business and the recommendation to all of my friends.

These are good people doing honest work. You couldn’t be in better hands. I’ve been a Bob’s customer for over 15 years and they have given me great (free) advice, saving me tons of money and heartache on more than one occasion. They’ve taken great care of both a Volvo I used to have and the Toyota I have now. In my experience they are always kind and patient on the phone and in person, and happy to explain all the details of whatever service they are recommending. I’d give six stars if I could. Over time you can tell it’s an honest humble (but well-​run!) family-​owned operation. The employees don’t come and go, they are there for years, and they understand the value of good service.

Brought an 850 wagon in here when the power steering belt busted. Unfortunately, the timing belt was also shredded and the engine head needed to be replaced. The news was bad but the team here was friendly and patient in explaining to me exactly what had happened and why it did.

I’ve been bringing my V70R here for a year and have had a fantastic experience working with Sean and his team at Berkeley Bob’s. I actually met Sean in a parking lot where we stopped to admire each other’s cars, and that is how it all began. They are super knowledgeable about this «ins and outs» of Volvo repair and maintenance. Their prices are fair, and their work is superb. They’ve done extra little things at no charge on my car nearly every time I’ve brought it in, and have been very helpful in prioritizing and preparing for expected maintenance as well. In addition, they are friendly and helpful when it comes to explaining repairs in terms that the average person like me can understand.
I just had my car there earlier this week for an oil change, 130K mile maintenance, and to check out a funny noise (seriously, I felt like I was in one of those commercials attempting to make the noise). Randy did a flawless job on everything, and I had my car back the next day, running like a top. No noise. BEAUTY.
I recommend these folks most highly. If you are looking for a great shop to work on your car, ESPECIALLY if it is a Volvo.

Excellent service here — goodbye Berkeley Toyota! Sean was so kind and comped me with badly needed wiper blades, shined up my dull headlights and drove me to and from work so I could have my car serviced. I am quite happy with this business, their staff and the $ value. Highly recommended! Thank you!

When I could not afford to take my Volvo XC 90 to the dealership for routine maintenance I was referred to Berkeley Bobs. Great price, great service, no issues with car. I live in San Leandro, however have no issue driving to Berkeley for the service I received at this shop. A 10 in my book.

Referred to this shop from the Golden Gate chapter of Volvo Club of America. I’m new to the Bay Area and was accustomed to working on my own vehicle, a 2000 V70 with 238,000 miles on it. When the car developed a problem that puzzled me, I put in an online appointment request. The problem got worse so I brought it right in on Monday, and these guys were able to not only fix the issue, but address other minor problems I was having with the car as well. The car was done within 48 hours, and I’m happy to report they did a great job! Pricing was reasonable, as well. Colin answered all of my questions. I’ll definitely be back when my timing belt is due, and I’ll be referring others as well. Thanks again.

Sean & Colin are truly customer oriented. Given today’s economy and our fixed educator’s income, they work with you to keep your beloved car in working order. They are quick to repair your car under warranty. Honestly, they are willing to go the extra mile even if your part is slightly out time. All I can say on behalf of my wife and family is thank you for having such wonderful integrity.
For new and returning customers, check out their specials and discounts.
Respectfully,
A solid loyal customer.

Look no further for a truly great shop! Sean is incredibly knowledgable and very honest — took him about thirty seconds and fix my windshield wiper and assess which parts I need for a tune-​up on my Volvo 850. Berkeley Bob’s is easy to find and very accessible. The waiting area is clean and cozy, and the reception staff is super friendly. This is one of the cleanest shops overall that I’ve ever been to — even the shop floor was spotless. Sean has been in the business a long time and clearly knows what he’s talking about. Even better (and pretty rare) is that he will explain to you without condescending. My Volvo 850 is very near and dear to me — I’m looking forward to having a great shop and a trustworthy group of people to bring it into from now on.
Check the hours on their website before heading in or driving by.

I live in the South Bay so this is not my regular shop, but they host an annual tech demo day for my Volvo Club so I’ve been here twice. The first time I was there my convertible top jammed. After Sean the owner played with he for 30 min, he told me that he could fix it, but since it is under warranty that I should just go down the street to the dealer. Not only did he not charge me for the time, he loaned me the cords to tie down my trunk so I can make it to the dealer. The 2^nd time I went there, someone noticed the back-​up bulb went out. Since I was already there I asked Sean if he had a bulb in stock. He grabbed on, swapped it in, and once again didn’t charge me. What can I say to that but thank you?