Chai’s Cakes

Chai’s cake is amazing all around. Chai’s is very knowledgable and very talented. Chai’s cake is not storefront is catering business and Chai’s does everything to provide the best customer service. I will totally order chai’s cake for all future events. She does amazing job. Her cake and cake pops we order were so delicious. Will highly recommended her. Thank you chai’s cake for cake pops and cake my husband love them.

We loved Chai’s cake! I am a good friend of Chai and this year was the first time I’ve ordered cakes from her and I’m very happy and satisfied. I ordered two cakes for my sisters two bridal shower event. The cakes were both very delicious and beautiful!!! I told Chai the vision that I had in mind and she made it happen and even more beautiful! I will always be going back to Chai for future cakes. Highly recommend Chais cake for all your bakery needs! Excellent customer service! She even delivered the cake to us after hours since we were leaving town for the event.

Love Chai’s cake! Whatever you want she will make it for you! Chai’s cake is amazing! I ordered cakepops and cakes for my wedding and bridal shower, I got a lot of compliments regarding them. My family and friends loved it! Chai’s Cake is not a storefront it is a catering business. Thus, if you want to order just contact her as she does not have a storefront.

I’ve been here many times before to order cakes and the service has been ok. Nothing special, price is ok but quality level here isn’t that great.
But the recent experience was horrible. I get there a little bit later on Sunday, they close around 8:00 p. m and I arrive at 7:45. But customer service is still customer service no matter what time of day, I don’t like to feeding to be pushed to make a decision. I end up ordering a customized cake for my little’s birthday as I don’t want to waste another half an hour to somewhere else.
But my experience this time has been one of the worst experience ever. Come on, there’re plenty of nice bakery stores within minutes of this place.
If you want to retain your customers, start working on building your customer service.

Chai’s Cakes is a catering operation out of the East Bay, there isn’t a storefront.
Chai has done cakes for my work, Laney College, on a few occasions and they turned out very well. Particularly for a program graduation event she made a multi-​tiered cake that rivals most wedding cakes (see the picture I posted:
The top piece that looks like a graduation cap is coated in chocolate and I originally thought it was chocolcate. It was a big success and showed the graduates and their families that Laney wanted to make the event extra special.
In addition to large cakes I’ve tried her cake pops and cupcakes which were also assembled with care.

Absolutely love her cakes. She made my son’s 4^th & 5^th Birthday cake and they both came out amazing. All my guest from last year and this year said her cake taste really good, not too sweet. And because it was a specialty character cake, the characters look good too. I think her price is pretty decent and not too expensive for the cake she’s made for me. I’ve ordered a cake somewhere else and they made the cake and characters look like poop.
I will definitely recommend Chai’s and will continue to order from her.