Green Taxi

After a very difficult night, this morning about 5:00, I realized that a trip to the Emergency Room was in order. I called Green Taxi and told the dispatcher where I wanted to go. It was cold and bracing, but standing in the early morning air for only a few minutes helped clear my head a little. The driver took a good route, showed concern for the very sick fellow in the back seat by driving carefully, and got me to the ER smoothly. I was grateful for the effort.
I don’t take taxis often, but will remember Green Taxi if and when I need one again.

On October 7^th approximately 8:26 in the morning one of your cabs hitting my new 2015 Camaro and ran I’ve been calling and company for 2 weeks in the only the responses you will get a call back I didn’t take it upon myself to call the police and get the traffic cameras and father report they have bad drivers if I was a customer I will never ride in there taxicabs ever

I had a fabulous experience with this green cab company. I called at 6am to be picked up by 6:15am for an early morning flight and they were right on time. Because we were in a fuel efficient Prius, we got carpool lane access and whizzed by gridlock. Sean, my driver, was so courteous and kind. He helped me with my bags, greeted me kindly, and was an excellent very cautious safe driver.
I’ve discovered a gem and will be using this Berkeley-​based cab company for now on. I will also request Sean for my airport shuttle rides.

We waited an hour for the cab to pick us up in the hills! The dispatcher continually led us on and no one came. We were told that a van was coming but the Van never showed up. finally an hour after we ordered the cab we got a yellow cab to pick us up which was not big enough for the party .They first ordered two cabs then they told us we didn’t need two cabs because they had a van and they told us it was coming every five minutes 10 minutes just another 10 minutes just another 10 minutes. It was outrageous! I’ll never call them again!

I reserved a cab online a day before my flight. It is now 20 minutes after the schedule time and still no texi in the horizon. They didn’t even call to notify me that the cab will be late. Never going to use them again.

Awful. I made an appointment for a scheduled pick up at 12:45. I call when it’s a few minutes late, saying that I need to leave immediately to not be late. They tell me it will be there in 3 minutes, and I sigh and said «OK». Two minutes later, the taxi calls saying he’ll be there in TEN minutes. What the *actual f*ck*?!, showing up 15 minutes late for a *scheduled pick up* is not at all OK. I told him not to bother coming as it simply wouldn’t be worth my time to show up late to where I was heading, and it took him over a minute to grasp that he should not come, he kept saying «I’ll be there in 10 minutes»

I called for a cab to pick me up yesterday around noon time. I needed a ride to my car, which was about less than 3 miles away. The taxi came promptly, so one star for that. And the driver seemed really friendly AT FIRST. Until it came time for me to pay. The total was $ 10.80. I gave him a $ 3 tip and he wouldn’t let me get out of the car until I gave him $ 5 even for tip! Are you kidding me? I almost didn’t want to tip him because of his attitude. That’s a 30% tip and he was demanding a 50% tip! He literally would not let me leave unless I tipped him $ 5. He was persistent and told me I «have to» give him $ 5. First of all tipping is not mandatory. I could not believe this guy. I was so annoyed at that point and just wanted to get out of the cab to get to my car, so I just tipped him the $ 5 to shut him up. I’m not upset about the cost. I’m upset at the service and principal of the entire situation. I have never in my life experienced a cab driver like this. I forgot his name, but he had an accent, he was about in his mid 30s, bald, and drove a taxi van yesterday around noon time. Oh, and he was texting on his phone while driving me! So rude! NEVER AGAIN.

Green? Maybe — couldn’t say!
Friendly? Not so much!
I called for a Taxi pick-​up yesterday, and the phone number is not correct for this Oakland location.
The woman that answers this number is in Berkeley and is rude! Very RUDE!

Massive Fail. Through the Green Taxi website, I sent a reservation for a cab three days in advance and did not hear back from them. Still interested in a taxi service that uses fuel-​efficient vehicles, I called them the day before I needed the taxi service. When I informed them that I would need to be picked up from West Oakland BART, they said that there were plenty of taxis waiting to pick up persons at any given time. I questioned this, as I’d never seen taxis at that location (buses, yes). I made a point to ask the person on the phone «Are you sure? On a weekend? Mid-​day in Oakland??» She assured me that taxis would be available. If not, I could call and they could send one my way in 10 minutes. On the day I arrived at the West Oakland BART station, I went to the bus/​taxi/​shuttle area to no avail. The only cars parked (illegally) in the designated area were people selling their cars off Craigslist. I immediately called Green Taxi and they passed the buck to another cab company that said would be much better for me. For that lovely experience, please read my next review…

More like a 3.5 star review for phone service.
The Good: I called the the night before a big trip instead of a car service and they answered on second ring with a good greeting, friendly voice, and took my information down quickly and accurately. I was reassured that the car would be there on time, and that i would get a call from the car within 5 minutes. They even offered a wake-​up call (not sure if standard with service, but whatever). Good.
The Bad: I live near Lake Merritt, and YES I know the quickest route to the Oakland Airport. Oh, and so does the GPS the driver had programmed before we got in. Instead of listening to his GPS he turned it off and took us the long way. No flat rate, but took us the loooonnngg way. 580 to 980 to 880 to Hegenberger to the airport. This equaled to maybe 4 – 5 miles more in travel, though it felt like more while annoyed, and at least $ 12 bucks over what we were supposed to pay. I know this because when we took a cab back home, it was $ 12.57 cents less when the short route (880 to embarcadero to 5^th to… etc) was taken back to my place.
Ok Green Transportation, i’ll hash it out to a fluke. But I hope your drivers don’t have a habit of doing this. I didn’t tell him where to go because, well, i gave him the benefit of the doubt AND figured he would give a flat rate. Nope. Not so. Too bad, because unless this is addressed i won’t be calling again.

I’ve had a really good experience with Green Taxi thus far. They always come promptly and I like the fact that the owner is a hip Sikh guy that I’d probably want to know anyway. They also pick me up for early morning airport pickups and are always on time.

They came when they said they would, but I called back after my initial request just to be sure that I could pay via credit card. I was assured that was fine, but my driver refused to take my card, which always leads to that awkward «you stay here at the curb (which security won’t let you do) while I go hunt for an ATM» game.

This cab company is good the dispatcher is so nice and understanding. The Drivers i don’t know about but the dispatcher he so sweet and nice. I am in Emeryville being in the middle of everything it’s hard to get a cab to come quick. We were in a rush and need a cab and I look on Unilocal and found a random cab company. Hoping for fast service, most company if you call to see if they are on their way. The dispatcher a mean not this guy his customer service was the bomb I would us this company in Emeryville

My friends’ and I rented a cab for a «mom’s night out.» This cab company was prompt at pick up and when we called to go home. We had three pick-​ups an drop-​offs, they were great!

The driver drove and texted simultaneously while bringing us back to our house in Berkeley from Emeryville. Sorta unprofessional and unsafe.
He took the long way to get to Berkeley… hmm intentional? Maybe maybe.
His car smelled of cigarette ashes. Second second hand smoking.
Got us back faster than walking that’s for sure. Thank you nonetheless Green Taxi. The car arrived in a yellow taxi. Don’t understand…