Roopam Sarees

Rude people in this store. They act like they hate their jobs and everyone that walks in their store. Nasty business. Don’t bother.

Very nice and friendly owners. we came from Fresno to Berkeley to buy a sherwani for my brother. great selection of indian clothing

This place is amazing, everyone was helpful, lots of different Styles of fabric. Would defiantly recommend

Expensive clothes and bad service. My mom suffers from pancreatic issues so she really needed to use the bathroom and they would not let her. She ended up soiling herself. This was after my sis spent over a thousand dollars on clothes. Personally I will not shop there anymore but I know a few stupid girls who get sucked in by the attention they give when they see a sucker walking in. I guess some people are just starved for attention. Sad

I called multiple places in search of a tailor for a saree blouse for a wedding I am in (I have my own fabric) and all the places said yes come right on in. I was extremely happy since my flight is on Tuesday. Took an über all the way from Alameda walked in and they immediately said no we don’t do alterations. When I said I called they just kept saying no. Idk why they agreed on the phone and said no to my face. They directed me elsewhere where each place also preceded to say no. They are also getting 1 stars. I wish I could give 0 stars. So many weddings coming up and won’t EVER use them.

I ended up getting a saree from here for my bff’s wedding ceremony, and the women and gentleman that were working there were very friendly and helpful. Furthermore, I absolutely loved the saree that I ended up purchasing from there, and yes. However, if i wouldve walked into the saree palace first, I most likely would’ve purchased my saree from them, because they have a much larger selection of beautiful sarees there. But overall, I would go back to this place again.

Went there to buy a lehenga. Very bad customer service! They dont even deserve a single star! The owner and his son are so arrogant and rude! I would never recommend this place to anybody!

I walked into this place interested in purchasing multiple items for an upcoming wedding. I was serviced by a few ladies. I was ready to purchase an expensive item and took it to the register. I was met by the owner’s son who I did not interact with until it was time to pay. For no apparent reason, he gave me attitude. I asked him what prompted his behavior and he gave no reason. I decided to cancel my transaction due to his pompous, arrogant, and very disrespectful behavior.
I highly recommend reading all of the reviews on Unilocal describing the terrible customer service repeatedly shown to clients on a routine basis. This is certainly not a one time circumstance, but happens on an ongoing basis for years. They are nice to you in the beginning and quickly show their true colors in the end. The worst service I have received in years. Just read the reviews.

This is hands down my favorite Indian store to shop at — and since moving to the South Bay, I wish it were closer to shop at! I’ve been shopping here since I was young and truly appreciate the warm customer service that I always receive. The selection is amazing, the staff is amazing, and I’m happy to call them my go-​to for all things Indian clothing. They have a huge selection of fine quality without having to break the bank. I was able to stop by last Sunday and wish I had more time to shop and make a selection, but this is the store you should go to if you’re looking for an outfit for any South Asian event.
Love it, keep the good work up!!!

Everytime I go to this place– I leave wondering why I even walked in. Let’s be honest– indian clothes are not cheap. But if I’m dropping $ 100+ on something, I want to leave feeling good. I liked two suits at roopam sarees that I wanted to buy, and I didn’t buy it just because the customer service was so awful.
Terrible, terrible, terrible customer service. They are reluctant to open clothes from the packages for me to browse– I asked her if I could see the suit, she told me to look at it from outside. She seemed like she didn’t want to have to fold them all.
And then, when I pointed out that some of the embellishments were missing on the suit, the lady told me that it must have all fallen out when I was trying it on.
I am still flabbergasted over how pushy and rude they are. Their selection of clothes are still more decent that other places in Berkeley. I thought Sari Palace would be too expensive so I went to Roopam but go to sari palace– You’ll leave happier, with some really unique and well made clothes, and won’t feel cheated out of your money.

I wish I could give this shop NO stars! They are a bunch of money hungry thieves!
People like them make society the way it is. They own practically the entire street however they act like they don’t. They mislead people by giving them the «nice honest» approach. Claiming that they give the best prices and discounts than anyone else on the block. (they purposely raise prices in the smaller shops so their shop looks like it has the best price when in reality they are all over priced.
The first day I go they are completely nice friendly people whom you just want to hug ! They supposedly gave me a 65 $ discount on a shirt and skirt that costed 265 $ so I «luckily» got it for 200. Feeling like I was pressured to buy it by the owner who was constantly saying buy it buy it. I bought it and went next door. They sold a mor detailed work saree skirt and top for 200 we managed to bargain for 160. I felt that I had been cheated from the first shop. I paid more than I should have. However that’s not what angered me.
I came back the next day to try to exchange it for something like my sisters, the sonic the hedgehog wanna be of a little boy had a sassy attitude saying «we have been in the business for 15 years our policy is no return or exchange». If that may be OKAY I DONT CARE. BUT WHY THE BAD ATTITUDE AND SASSY LOOKS? Smart talking and all. Sure u been here for 15 years but with this type of bad customer service we will see where they will be in the next 5 years. I’m not a business person but I know for a fact customer support is #1
PLEASE DONT BUY FROM THIS SHOP IF YOUR SOMEONE WITH A LOT OF PRIDE AND DIGNITY. THEY TREAT YOU NICE WHEN THEY SEE YOU HAGE MONEY. AND ONCE YOU BUY THEY TREAT YOU LIKE NOTHING.

I walked into this store today with my family and had a horrible experience. No one greeted us. I gave a smile to the lady working there but she just stared at me with a dirty look. We looked at the sarees and waited a long time for someone to help us out but no one did. My niece finally asked the lady working there if she could try any in her size but she said no and told us to try again another time.
If you want great customer service go to Sari Palace. The lady working at Sari Palace greeted us within a minute of walking into the store and was very helpful with finding the right saree.

They deserve no stars. I purchased an outfit only because they said they could alter it and add long sleeves to it. I specifically said that I would only buy it if they could alter it correctly and add sleeves. The lady confirmed she would do so. When I went back for the outfit and asked to try it on they said they were closing. I went home and tried it on, the sleeves did not even reach my wrists. They only tightened it by the stomach and the cloth was hanging from the side in the chest area. The stomach area was so tight that I couldn’t even zip it. The work in the chest area was all lop sided and not in the center anymore. And the pajama did not fit correctly. They did a terrible job. I went and asked for a refund and the son was terribly rude. I showed this older lady photos and the son kept on yelling to try it on. I tried it on and the lady laughed as to how bad it was sewn. The lady who sewed it said, I did not have enough cloth for the sleeves. If I knew that I would never had purchased it. They lied to me. Then when I came back to the front the lady said you can get it altered somewhere else and that they would not return it.
Lying and deceiving people and selling things on false pretenses is wrong. I hope they can learn to be honest.

Horrible service. The first time I went there I tried on a sari & after going to three more I returned back to purchase the one i really like at this place. However, i saw three more to compare & another lady was there & told me I was not allowed to try on 3 more saris. She looked at me like I was asking for a free dress. She even insisted I could try it on over my clothing, like really lady?! The sari was $ 280 and she treated me like I was filthy. Then offered if I could try it on over my shoulder only b/​c they are expensive and not worth trying on unless I guarantee to purchase it. I try to support Berkeley but I have to realize this is a non-​community of Berkeley. Never again, this was a waste of my time.

This store has an amazing selection of fabric’s in different colors and materials. They have a beautiful selection of women’s Indian sari’s, suites, tops, scarf’s and accessories, including bangles, bracelets, necklaces and earrings. They also have a great selection of men’s clothing. The owner of the store is extremely helpful, I always have him or his son help me. Their prices are marked up but culturally I think it’s because the Indian community bargains. The actual price you pay for the clothing is always reasonable and very competitive since you have a few other Indian stores on university ave .
I’ve always received excellent service and great prices. I love purchasing accessories that I can mix in with my jeans and dresses .
Beautiful store with an amazing selection

I have been here many times and in the beginning the staff wasn’t as nice as it has become over time. Maybe they just recognize me as a more frequent customer, whatever it is, they are very nice and helpful now.
You do have to keep pushing them to show you items and they and they are super picky about you trying on clothes «be careful, don’t rip the pajama… let me zip you up» type of comments are frequent upon every trial.
That being said, they are reasonably priced and work with you to you leave happy. I have found many outfits here and it is still one of my go-​to places for Indian clothes in the bay area.

One of the better Indian clothing stores that I’ve encountered, but only due to one thing — TIMING. For the best service possible, show up when the store opens (or at least within the first hour). The minute more and more customers wander in, the service begins to hit rock bottom pretty fast. Attention is no longer focused, time is no longer put into the customer, and all eyes are glazed over with $$$.
The pricing here is very reasonable compared to other stores nearby and also in the South Bay. Selection may be a tad slimmer, but if you’re reasonable, then the store has plenty to offer — both women’s and men’s wear.
Alterations are hellish pretty much everywhere you go, and Roopam is no exception. These guys took their pretty time in ordering and tailoring things that we ordered with plenty of delay — definitely NOT an ideal circumstance when it comes to wedding wear.
The owner did agree to drop a delayed outfit off to my parents’ place in Fremont one evening after the store closing, but that did no good when my parents had to schlep back to Berkeley to return the outfit for tailoring since it was so ill-​fitting. An attempt at customer service I suppose, but a lot of improvement remains.

This place does not even deserve 1 star and as a business owner myself, I am SHOCKED that this place can even Exist with such poor, horrible service.
Bridal shopping is suppose to be fun. These guys make it seem like you are putting them out by asking to try on outfits. They give you dirty looks, no one is warm and welcoming or even has a hint of a smile.
I agree with EVERY other terrible review on this store so read all of those. They don’t deserve to be in business.

This is a horrible store. The owner is an asshole. Can’t get any service in the store and when you try to help yourself by looking around you get dirty looks. What is even worse is when, I was trying on clothes to find my size, the owner got upset that I was trying them on and said I have tried on too many and either I buy now or get out. What the hell! Tha is the worst service ever! It tried on 4 outfits at this point. It was hard to even get hem to take the outfits out of the bag to look at. We were being told to look at them in the bag. My mom, my girls and myself went over to sari Palace and bought 15 outfits there. We got great service and help. And even with a smile. Happy to go back to sari palace, even if it meant spending more. No one should be treated like that.
–Amee

I have been here a few times and let me tell you, service has deteriorated. One lady and the elderly gentleman who work there are really nice and the others are rude. They speak in a condescending manner even though you are the customer! The owner balked when I asked that the outfit that I bought be cleaned up of all lose threads. There were countless. He suggested that I do it myself while I watch tv! I told him I hardly watch tv and its just proper customer service after which he relented. Like seriously? You are selling new clothes to people, having it look proper, neat and clean should go unsaid.
The store itself is quite large. The place could use more color options in every size and price section. Additionally, washing the sheets they put on their thin display mattresses is definitely in order. I saw so many stains on them I wouldn’t even touch it.
Bottom line, if you find something, be sure to bargain hard (it is marked up very high based on that expectation) and don’t be afraid to ask for the service you deserve.