Rick Stander – State Farm Insurance Agent

Rick Stander and his staff have truly impressed me with their commitment to putting the customer first. Rick goes above and beyond to clearly explain things to me, to provide great advice and guidance (even when it means less commission for him), and to ensure that I’m getting the best possible service when I make a claim.
To give you an example, I had several policies with Rick and, when it came time to buy my first home, I bought a house with a large, beautifully finished basement. When I called Rick to open a homeowner’s policy, Rick carefully inspected my home, evaluated the coverage I would need, and actually came back and recommended that I also consider a policy with another agency because their coverage for my finished basement was superior to the policy that State Farm could offer. Obviously, it would have been in Rick’s best interest to sell me a State Farm policy, but he clearly cares about his customers and wants to ensure that their needs are adequately met. Interactions like this make me feel confident not only in his knowledge of insurance, but also in his commitment to putting the customer first.
While there are certainly companies that may offer lower rates, there’s no substitution for an agent who is honest and is 100% there for you when you need assistance the most. I love that I can always get in touch with Rick and/​or his staff whenever I need to make a claim and that someone is there to hold my hand through each step of the process.

Rick Stander was my agent in Michigan for 8 years, but he’s been my advocate and father for nearly 40 years. I’m biased as his son, but he’s been in business longer than I’ve been alive for a reason. He cares deeply about his customers and wants to do what is right for them, even if it means selling less or finding less expensive solutions for his clients. He advocates for his customers and helps them understand the often convoluted and intimidating world of insurance with ease. Give him a call and find out for yourself!

Very bad experience here. Always had car insurance with state farm and moved to Berkley and chose the closest state farm agent.
Had renters insurance along with my car insurance and this office blatantly lied and convinced my girlfriend to also get the exact same renters insurance policy I had. When asked he admitted we had NO need for the exact same policy twice. I immediately cancelled all my services and he offered no form of compensation.
Very disappointed he was ok losing my business over 160 dollars.
Would give zero stars if I could!