I really wanted to give a great review, as the previous ones have been pretty good. But– the customer service was very off key, and we were overcharged, as well as one of our 2 drinks coming out wrong. When we tried to get it fixed, we were met with sarcasm and someone who did not care to be told she was wrong. And then the ‘fixed’ drink was incorrect as well. Disappointed.
Heather O.
Évaluation du lieu : 4 Albuquerque, NM
Love their customer service. They always greet me with a smile. They continue to make my drinks exactly how I love them. Give them all a raise for doing an exceptional job.
Steve M.
Évaluation du lieu : 5 Bernalillo, NM
This is my local Starbucks so, of course, I give them kudos just for being down the street; but it’s also a great location by any measure(I’ve been a Starbucks junkie for 25 years)! The frontline staff is courteous and well-trained. They’re all upbeat fun people! This community is under-served, though, so this particular store is very very busy.
M M.
Évaluation du lieu : 5 Bernalillo, NM
The red hair girl that always makes my drinks you are extremely gorgeous. I’m loyal to this location because of you!
Mark B.
Évaluation du lieu : 3 Albuquerque, NM
Omg, longest drive-thru wait in history, I was hoping I’d see a car in front of me with a massive order of 20 drinks or something… nope, everyone had but one drink. I get to the window and after waiting for what was 15 – 20 minutes, one would think my coffee would be ready, instead there’s 3 staff members with zero urgency complaining to each other how tired they are… they should go get in the drive-thru line and take a power nap, there would be plenty of time to do so… Admittedly, this was a Saturday morning, I come during the week and rarely wait very long… thus 3 stars rather than 1.
J R.
Évaluation du lieu : 3 Albuquerque, NM
Coffee is great because it is Starbucks. I’m disappointed that they do not take call in orders like other locations. Their excuse: By the time you get here to pick it up, the quality is not as good. Last I checked, it only took 2 minutes for me to cross the street…
Benjamin G.
Évaluation du lieu : 5 Albuquerque, NM
This location always has upbeat happy associates who are willing to take care of you. Starting the day off with a orange refresher and the holiday offering of the turkey and stuffing panini. Make sure to take advantage of the starbucks rewards program to get some bonus offers.
Patrick H.
Évaluation du lieu : 4 Fort Collins, CO
They were going to get 1 star today for not having spoons to eat oatmeal. Then one of the workers went in the back and brought out a metal spoon. Great Recovery… I thought my day was going to start out on a negative path.
Rand R.
Évaluation du lieu : 4 Albuquerque, NM
Great management and friendly staff. One of my favorite Starbucks. In addition to standard Sbucks fare, the manager is always happy to special order products for me for home use. Good people, clean and welcoming facilities.
Edwin C.
Évaluation du lieu : 3 Orange, CA
This one has a drive-thru. It’s shortly off I-25 and 550, next to the KFC. Very small location, but staff was nice and was kept clean as most Starbucks locations.
Michael S.
Évaluation du lieu : 2 Albuquerque, NM
Wrong order with an attitude… This location is very busy on Saturday mornings and they were not happy to hear that my order was wrong. At the prices they charge for coffee products, it has got to be right. The girl seemed more than inconvenienced to adjust my drink. Off course, I’ll be back, I mean after all, It’s starbucks.