Public Storage

I came in with my gf to make her payment and Sakiya handed me a review paper and unlike many people early in the morning she was very nice, pleasant, and had good customer service.

Moving is not fun! Maurice at Public Storage made it so with his great customer service and very detailed helpful tips. Awesome job Maurice!

I had a 1 bedroom apt worth of furnishings that wouldn’t fit into my already furnished house in Oak Park so I needed a place to store these items temporarily. I found Public Storage in Berwyn through Unilocal and I couldn’t be more pleased. Maurice was incredibly helpful, professional and dedicated to his customer’s satisfaction.
The movers arrived with my belongings on ⁸⁄₃₁ (Yes, the busiest day of the month to move into a storage facility) and Maurice did an excellent job of traffic control and crazy control. The facility is clean and secure and conveniently located near my house. I was more than satisfied with my experience and would highly recommend Public Storage in Berwyn

Terry was very helpful. The space is clean and has two elevators to keep things moving. Great rates!

Pretty much a scam — stay away unless you are only looking for temporary storage for a month our two. We received a rent increase of 25% after only 6 months, and then another 25% increase after a year. We were told by the staff that rent increases were never more than 10%. Also, when you try to call customer service it puts you into a loop that transfers you back to the same facility that just gave you the number. They really try to make it hard to reach a real person.

I have been a customer at this Public Storage location for several years. The staff, specifically Val, are great.
My unit is the largest, and is heated, which is awesome (if you have electronic items and don’t have a heated unit, the display screens on your items will not work anymore. I learned that after storing my items in a non-​heated unit YEARS ago. Will never, ever do that again!) I have furniture for a 2 bedroom apartment, and my unit is big enough not only to hold all of my stuff, but there’s plenty of room for more stuff!
I love the gate hours (6am-​9pm); I’m able to get in and out of my storage unit without any problems.
If you can’t find any dollies around, all you have to do is go and ask Val, and she’ll get a dolly for you ASAP.
Make sure to take advantage of reserving a unit online. You only wind up paying the administration fee (plus about a $ 9 charge for insurance) for the first month, which is awesome (especially if you have the largest unit like me!). You can also pay either in person or online, which makes things very convenient.

We had too many things to fit in our small apartment and this place was a lifesaver. The ladies in the office are really friendly and very careful about explaining all of the details to you. I was very pleased with our experience at this facility.
The building is well maintained and clean. Our storage unit was a nice size for the price too.