Express Oil Change & Tire Engineers

This is the worst place to take your car. I had my car towed over there to get my hood fixed because I couldn’t open it and my battery had died to get a jump off. They didn’t have the part for my hood so they had to order it. They tried to sell me a expensive battery because it wouldn’t keep a charge. I remembered it was under warranty and came to get it that day to take it to get replaced. Well I called them in the morning to inform them I would bring back that afternoon because I was at work. They immediately got upset and stated it was unacceptable and that the car had been holding up a spot since yesterday and they were losing money. That upset me because he made it seem like it was my fault they didn’t have the stupid part in the first place to fix my hood. Their whole tone was disrespectful so I asked to speak to the manager and he stated he was the manager and his name is Donald Frank. When I asked to speak to someone else he said I couldn’t speak to anyone else. I asked who the owner was he wouldn’t give me the information. I had to call another location to get the corporate office number and spoke with their VP and I hate I forgot name but they were almost agreeing with the Manager in the way he handled the situation and spoke to me and asked what does he expect me to do about it. I was blown away at the level of disrespect I received from this location. DO NOT PATRONIZE THIS LOCATION NOR THE COMPANY. They charged me over $ 300 for fixing the hood latch and replacing the battery. And yes I brought them the battery at noon. AGAIN DO NOT PATRONIZE THIS LOCATION OR COMPANY. They are the worst. Worst experience of my life.

This place is great roll up, stay in your car. And their done in ten mins. Their is no hard sell here at all. You get what you want without the hassle of fighting off the sales pitches. I have been to plenty of oil change places and this place scores off the chart. They also do full service maintenance.

Had my oil changed today and it lives up to its name — express. They were very courteous and thorough. It’s so much more convenient for me to go here than to my dealership where I’ve been getting service work done. I’ll probably be making this my new place to come for rotations now as well as oil changes.