Arby’s

I’m pretty steamed. We love Arby’s and one bad experience doesn’t always mean it isn’t a good restaurant. But after spending fruitless minutes trying to send a message to corporate, it is obvious that Arby’s doesn’t really care! (So their web-​site tries to tell me otherwise). Kept rejecting my comment because I didn’t know the store number and their locator page wasn’t working properly. Hello — there is only 1 Arby’s in Bethalto IL!!!
So, I tried the nice way but now I’ll post the review. 8:05 on a Thursday night: dry roast beef (probably cooked earlier) and shake machine down for repairs.
Lessons learned:
1. Don’t eat at this Arby’s after supper rush is over
2. Don’t bother trying to contact corporate — they are so wrapped up in their own red tape that they don’t really care if they make it complicated to contact them.

Sweet tea tastes pretty old and not very sweet. Service was prompt and casual, clean tables and restaurant.