Jim’s Sweeper Service

I recently stopped into your store to see what was wrong with my vacuum. Your clerk/​repairman spent 30 seconds looking at my vacuum cleaner and informed me that it would be approximately $ 300 to repair, and that the clutch was shot. Since the vacuum is only worth about $ 350 new, he generously suggested trading it in on a new one, and I would be given $ 100 off. Today I spent about 15 minutes watching free YouTube videos and 10 minutes fixing my vacuum. I didn’t even need to purchase the replacement clutch, which happens to be a $ 35 part on amazon (and where I’ll buy one if in fact that part ever does break on my vacuum). It was free to fix, and took less time than driving to your store. My only question is, do you attempt to scam all of your customers this way?

I just used my vacuum after having it serviced at Jim’s and it is like new! Although it took 3 extra days to get my vacuum back (due to a delay in receiving parts), it was worth the wait. The price I was quoted was the price I was charged (no hidden fees) and was very reasonable. I would definitely recommend using this service.

CAUTION!
They did a overhaul on my Eureka, and did a good job– so I took my old Blue Hoover upright in when the zipper on the outer bag broke. As soon as I walked in, the young man told me that they do not make parts anymore for it and I’d have to buy a new one. I told him I could not afford a new one, and that I would look on the Internet and elsewhere — even take the bag to a Tailor to have the zipper repaired. He persisted, taking out a Riccar upright and telling me that it was only $ 200. I again explained that there was nothing wrong with the sweeper — it ran perfectly, I only used it in my gameroom, and that I could not afford a new sweeper.
I left, and called the place my Mom used to go — Charleroi Sweeper Center. Not only did they have a zipper outer bag that fit, but they had a replacement belt and a rollerbrush too! They even put all the new parts on and called me the next day to come pick it up. The price — HALF of what I paid at Jim’s to have my Eureka overhauled!
Lesson learned: I will only take my vacuums to Charleroi Sweeper Center from now on — very honest people that do not try to force you to buy what you don’t need! Try them before you throw your old Blue Hoover away!