Bluemercury

Fabulous fabulous fabulous! I went here looking for one product and learned the company policy that if it isn’t in stock they can have another store ship it to you.
I walked out of there having purchased all that I wanted and things I’d been considering. They tested products with me and didn’t make me feel weird about asking any question.

As a guy, I don’t shop for fragrances often, but came here with my other half in a weekend looking for a specific Creed fragrance. We stopped by Nordstrom right before and they didn’t have it. But then discovered through the power of Google that Creed was sold at this Blue Mercury.
The staff at this store is super friendly and helpful! I can’t stress that enough. There were 10+ types of Creed fragrances and we were trying to figure out what her favorite was. The staff let us spray all of them onto little test strips. Then walked us through a rating exercise to narrow them down. They then had her wear it and walk around other stores a bit to see if she liked how the fragrance smelled outside the overpowering smells in the store. Finally, she wasn’t sure if she wanted the specific perfume she picked so the salesperson gave her a very generous sample so she could wear it for a week to see if she wanted to buy it.
I highly recommend coming here if you ever need any help picking fragrances!

Had a great customer service experience yesterday with Pia, makeup artist for Laura Mercier, at Blue Mercury in Wildwood Shopping Center Bethesda.
She spent TWO HOURS with me evaluating my current makeup bag and assessing what I needed to add to update current colors and products I already owned. Pia is a true expert makeup artist, and completely knowledgeable about her products. Not push AT ALL, which actually made me want to buy more. She was practically and designed a look for me that was realistic for my day-​to-​day life. I’ll be back and bringing friends!