Even for a Dry Cleaners & Alterations place, the customer service was simply awesome. My 1st visit was to inquire about the alterations, turnaround time & of course the prices. The Cashier was kind & friendly on sharing the information including her vast opinion on what should be altered or donated… I liked that. Be it as it may that I came on a day that the popular Seamstress wasn’t there(she’s only present on Tues & Fri), the Cashier told me while she measured & marked my items, that she would call me with the prices before the alterations took place… I liked that even more. I got a call a few days later with the prices that was very suitable for my pockets and when my items would be ready. When I went back to pick up my items, I met the pint size Seamstress who was very engaging and welcoming, especially in discussing what she did. It’s a bonus when someone takes pride in the craft. I inquired about reinforcing buttons on a few winter coats, she told me to bring them with me the next time I came by, and she’d take care of them while I waited… the wait was all of 2 minutes, & the best $ 5 spent. Your altered items do get dry cleaned, and I must say I was very impressed with the service on both aspects. It’s a plus that the store is a 5 minute walk from my office, so this makes my dry cleaning/alterations needs so much more convenient. Great customer service, prices, quick turnaround, vast alterations services, makes this my new cleaners.
Magali B.
Évaluation du lieu : 5 Chevy Chase, MD
This review is for Filomena – a seamstress who is absolutely wonderful – as a person but also at what she does. I have had many alterations done by her and every time, things have been great! Every time I go there, there are people waiting or looking for her. That is always a good sign!