Smoothie King

Poor customer service. The lady didn’t seen to care or want to know what I wanted. I asked for a strawberry, and unsweetened whey protein smoothie with no added sweetness. I even asked if the strawberries were in syrup. «No! It’s all natural!» she said. «Ok, so water and ice are ok too but nothing more in i.» I replied.
She made it & rang it up lickety split. I was disappointed to see it in a yucky styrofoam cup but apparently there’s no other choice. I paid for it and she disappeared. I left with a brochure and I wish I hadn’t looked at it. But I did because it tasted sweeter than I expected.
I was upset to see sweetened papaya juice was added and called back. This time I got a guy and he said unless I specifically did not request papaya juice it’s automatically added. I told him, «But it looked like she was putting water in it, which is what I asked for??“and he said, again, «If you don’t specifically say ‘no papaya juice’ it’s automatically added». Geez! I feel ripped off for paying for something I specifically didn’t want! I could try it again and be more aggressive, watching her like a hawk but on second thought, that’s not what I want! So… hopefully this review will help improve their customer service so at least someone can benefit.