Beverly Hills Cab

I had the same experience as so many of the reviews that I just read. I took a cab from LAX to my home and was overcharged. He said that the extra $ 4.00 was due to airport fees. Why is it that the cab driver from the other company that I rode to LAX didn’t tack on an extra miscellaneous fee. Anyhow it was about $ 9 extra for the same distance that I traveled the week before. Cab driver was not very helpful with the use of the credit card. Do not take Beverly Hills just wait on another company to pull up even if you are terribly anxious to get home.

Very very rude driver, he started driving off before knowing our destination. He then quoted us an absurd amount of money to drive a mile and declined to let us out of the car when we said we’d didn’t want to continue the ride. He constantly was trying to swindle us and repeatedly was cussing and muttering about us under his breath. He made myself and my passenger extremely uncomfortable the whole drive. I would never recommend this taxi service, Über and Lyft are the way to go.

Like others commenting here, I was overcharged on a trip from LAX on May 1. Not the cab company of my choice, it was next in the taxi line at my terminal. Usually the charge from LAX to my home in Santa Monica is around $ 35-​$ 40 dollars; this guy took a strange round-​about route, and the charge was nearly $ 60. I was returning from an exhausting trip, and didn’t react in time when he missed the appropriate exit — which NO cab driver has ever done in my decades of taking cabs in LA.
Horrible company, I will refuse to take them in the future. And how did they get city approval to pick up passengers at the airport?

By far the worst taxi driver experience of my life. Angry scary driver. I grew up in New York City and have been in hundreds of cabs and never had a driver yell at me for approaching his cab despite having called for the service. And then yell about the noise coming from the TV in the back seat of the car (that plays advertisements.) While driving he took his eyes off the road to mess wth the TV until he could unplug it (was it not on before I got in the cab?) I kept silent for the rest of the ride for fear of setting the angry driver off further.
Then the cost of the ride was also incredibly high. $ 1 short of the cost of coming from the airport for a trip that was much shorter than that. He also had only $ 1 change so I had to leave a bigger tip than I wanted to leave (scam?). Due to this driver I will never use this service again. Please use Über or Lyft and don’t reward this awful company (I only took them because my phone had died and I didn’t want to be stranded so someone else called a cab for me.) How I wish I could leave zero stars.

I called the Beverly Hills Cab this morning, for one of our guests.
This cab company really should change their name to Angry Drivers Cab! really? you would expect better customer service from this cab company.
we’ll never request their services.
If you want to have a unprofessional nasty driver call them! don’t say no one warn you…

On Friday at approximately 12 am we rode in taxi #3166 at the Beverly Wilshire Hotel it was filmed on the destination 818 Doheny’s security video and unfortunately left an Iphone in the taxi
The driver answered and promised to return it and we offered a reward.
He has not.
When you call the company they are rude and will not offer any assistance.
They state it is only call center and they do not register their drivers contact numbers.
I asked if someone was hurt or had a problem what would happen.
BEWARE of using this company because they have no idea of who they are hiring to drive you.
No wonder everyone using Über

I called Beverly Hills Cab today at 1:35 pm for a 2:20 pm pickup to LAX and it happened, seamlessly! The drive was on time, helpful in picking up our luggage, professional and kind. BH Taxi provided great service.
Thank you, BHT!

I was driving down the 405 S today near the Sunset exit in Brentwood/​Bel-​Air. I was driving in the slow lane (right most lane) at 65 MPH. A taxi van behind me was tailgating me. I don’t think I need to go faster than the speed limit, WHICH IS WHY I DRIVE IN THE SLOW LANE. Taxi flashes high beams at me. Then it swerves around me (at which point I notice it is van 3182 for a company w/​the phone # 310−273−6611). It tailgates the car in the lane next to me (which was going at least 70 MPH) and then cuts me off to take the Sunset exit… At which point it then tailgates the car taking the off-​ramp. Wow.
I phoned the company, and the person answering the phone has the nastiest tone in her voice. I tell her my issue, and she transfers me to someone’s voicemail.
I can’t imagine using a company where the taxi drivers drive that dangerously.

A driver in cab #3383 almost ran into me when he failed to stop at a stop sign in downtown Bev hills. I wouldn’t take these cabs. Download the Über app.

As others have mentioned, this use to be a very good cab company. Not anymore! I called a cab and they came on time. On the way over to my destination, all he did was yell at me because I wasn’t going that far! And then he yelled cause he couldn’t pull over where I needed for him to drop me off. This happened a quite a few months ago, and I won’t name names cause he knows where I live. That is how scary this guy was!!! Obviously the owner doesn’t read Unilocal reviews otherwise this wouldn’t continue to happen over and over again. Would be smart for him to have a meeting with his cab drivers to discuss proper etiquette with costumers. Never again, I will call Über next time!

Wow, so Beverly hills cab now screws it’s customers and residents in BH? I took a cab on Monday Morning to Union Station and the deriver insisted in going on the 10. It cost $ 55 with tip. Tonight, I boarded a yellow cab for the same journey back home at it was $ 35.00! in rush hour traffic Up Wilshire, over to 6^th to avoid the construction, and back over to Wilshire.
Not cool BH Cab… wont give you anymore of my biz…

Scheduled a cab 2 days in advance to LAX. Dispatch called me 2 ½ hours before my flight and told me they weren’t sending a cab.

Hopped off a plane at LAX … From a winter destination … and jumped in a cab WITH NO AIR CONDITIONING. This is LA. It is hot. And I could do without breathing freeway fumes. The inside of the cab was decrepit, and the driver drove scary fast. Otherwise it was awesome.

Called and ordered a cab. Got there quickly (within 10 minutes of calling) and off to Weho we went from Mid-​City. Nothing special, but no problems either.

The Rudest taxi company ever. I took cab from this company 3 times. Horrible. This company shouldn’t exist. They try to rip you off, taxi driver curse while driving, Terrible attitude.

Four phone calls. Almost an hour. No cab. F*ck these guys.

I am a frequent cab user. Period.
Tried the rest. Beverly Hills cab is the best.
Maybe not the cheapest. But you can’t get fast, cheap and good.
Fast and good is plenty for me!
Nice cab drivers.
Whenever I call for a cab I have to make sure I am ready. Their arrival is from 5 mins to 15 usually. I mainly use the cab at night. I haven’t had a single issue with them not showing up or taking a long time. But maybe becos I am a return customer and they already know my address when I call. :)
Seriously Prompt & Clean is what you want.
I lost my wallet & called the cab co. They had it saved for me! Picking up today.
Wooooot!
Other cab companies take an hour or don’t even come by! They flake on you. Annoying.
Cab drivers aren’t all friendly and nice and neither are you ;)
THOUGH!!! I do wish they would take credit cards and have machines already in place to use like most other cities. ie: NYC, VEGAS.
Waiting 5 mins for the 1980 way is bad. No one really carries cash anymore.
PLEASE add credit card tap fares or Square.
Thank you!

Quite possibly the worst cab experience ever. Called for a cab from our hotel, waited over 20 minutes, cab driver was unapologetic for the delay, extremely rude and had an attitude when we said we were paying with a credit card (which we had also told the dispatcher so it shouldn’t have been a surprise).
When we checked our bank account the next day come to find out the cabbie charged us twice for our cab fare, and increased the second charge by $ 2.00. When we called their corporate offices the woman «took a message» and was surprised when I wouldn’t give her my credit card number over the phone to put on the message she was leaving on someones desk. Hello!!! Your company already charged me incorrectly and now you expect me to allow you to leave my credit card number lying around on a piece of paper?!
No one ever called me back from the company to address the issue and now we are having to file a claim against them with our bank. Horrible customer service from all levels, DON’T USE THIS COMPANY.

A client who had used Beverly Hills Cab’s service earlier in the week asked me to call them for his pickup to LAX, and gave me their card.
I spent twenty minutes listening to their «we are currently assisting other customers and will be with you shortly» message before I gave up and called Taxi! Taxi! While they don’t service Westwood, they directed me back to Beverly Hills Cab! I told them they weren’t picking up and Taxi! Taxi!‘s operator seemed very surprised, then referred me to United Cab. I don’t think this was a particularly busy time of day (2:30 pm), but something seemed a little off. Definitely avoiding their services in the future!

After many phone calls back and forth, accompanied by appropriate apologies, neighbor’s keys were returned.
Beverly Hills Cab management intervened to do the right thing.