Laser Printer Services

Really good and fast service! Mohamed does great work and is very knowledgeable about what he does.

I emailed printer services about 2 printers that were giving me problems, and the owner Mohamed contacted me immediately to schedule a service appointment.
Mohamed sent one of his employees to service my all in-​one HP printer. To my surprise, my printer was serviced and repaired that same day. Mohamed then came to service my HP 430 plotter that same day. He was able to repair it, and went out of his way to lubricate it. I was extremely pleased with his service, and happy that both of my office printers were fixed that same day! Laser Printer Services will be my go to printer service provider from now on.

Mohamed at Laser Printer Services is an honest, straight forward, hard working, and very knowledgeable businessman. I have had him come out to my office a few times over the past few years to service our HP laser printers (an HP LaserJet 8000, and a color LaserJet 5550), each of which we bought used.
When Mohamed shows up, he has always had all the necessary parts — even extra parts if it’s something he wasn’t planning — and does his job of servicing and repairing as if he had worked on millions of these machines. He has never tried to up-​sell me, or any of the shenanigans that we all fear.
Also, he stands behind his service and his parts. We had a service/​cleaning done on our LJ8000, and after a few days it started making a noise. I called Mohamed, and he was out to our office in a couple of hours to check it out. He diagnosed the problem quickly, and showed me what was making the noise, and gave me an estimate to fix it. In our case, the parts would cost more than the value of the printer, so we will be just putting up with the noise until the printer dies a slow painful, but natural death.
The great thing is that Mohamed did not charge us for the follow up visit, even though the problem was not caused by him or the service — he’s just a good businessman who wants to make sure his customers are satisfied.
Also, they sell used and reconditioned printers. When we need another printer, I will not hesitate to shop with Mohamed and Laser Printer Service, because I know they will stand behind whatever they sell, and that they are very honest about what they are selling.

Wow, what a cool surprise I had today with these folks at LPS !!
I called them with some printer problems, and not being a computer wiz myself, a gentleman by the name of Mohamed was kind enough to take a few minutes to walk me through a reset on the my HP printer, then wham — bam thank you man! It worked again!
And I was ready to spend buck for a service call or even up to $ 300 dollars and buy a new one!
Once again thank you LPS !!

Our Laserjet Pro 400 MFP was mistakenly fed an acetate sheet and it became jammed/​partially melted near the fuser. LPS was able to come out same day as the call and came prepared to replace the fuser if needed. Thankfully the fuser was unharmed from the jam and they were able to clear it out without damaging anything. LPS only charged the minimum for the service call. On-​site dependable service. No complaints, great experience.

After being put off by another company that promised to arrive 5 days in a row (and never came) I did some homework and found Laser Printer Services. The office was very helpful and had Mohammed call me immediately. He drove all the way from LA to Riverside at 4:00 in the afternoon and showed up with the needed parts. A couple of hours later my plotter was working perfectly.
Don’t even waste your time calling anyone else, Mohammed is fair and dependable.

An absolute fabulous experience. had a ;‘old machine” failure while in the middle of a a crunch period. Called Laser Printer services at 8 AM and have the machine fixed and working better than new at 11:20 AM. Unbelievable… Grest people, great knowledge, better than great result. Don’t call anyone else.

I have a small business running out of my home office. I rely on my technology which includes 2 printers, an HP 2420d and a Brother 7840W. Both were having problems. The HP was making funny noises and looked like it was bleeding ink. The brother had this line done all the scanned pages. I tried replacing the ink, and cleaning them but neither of these approaches solved the problem. I called Mohammed and he said that the Brother could be cleaned for free at the same time of the HP repair. They came on time, the same day, which saved me the time of packing them up, etc. Although the HP repair ending up costing more than $ 300, both printers are now working great.

Our office’s workhorse printer had a jam that I could not fix. Paper had torn off inside one of the few places we could not reach. I probably spent an hour or more trying to get it all out. No luck.
I did a quick Google search and found a few repair places in the area. I then check these on Unilocal and saw Laser Printer Services was rated very well. I was still unsure so emailed a few photos. Later that day I got a call from Mohammad. He said it was probably just a jam and they could fix it. It may need another part but he could not be sure. It might cost just under $ 300 to get it fixed (the part was $ 200). I said I didn’t want to spend $ 300 if the printer would still not work. I love his response, «I am a professional, I will fix it. You can call 4 or 5 others and they might not be able to fix it, but we can.» Now thats confidence.
They were able to come the same day, but that didn’t work for our schedule so they came the next morning. Rolando was the technician who showed up. He knew right away how to fix it and was done in minutes. He cleaned the machine and had it ready to use in no time. We only paid the flat service fee. No parts were needed and no trying to sell us anything else (toner, deep cleaning, or «this might break soon better fix it now» tactics I was afraid of). In fact he even showed me how to best clear jams and take care of the printer.
These guys know their stuff. If we ever need another repair done, no question they get the call. We’ll probably even buy toner from them in the future. I like to support small shops with professionals who take pride in what they do and offer great service. It might cost more for toner, but they offer far more value with their advice and help they provide over the phone. Those are the kinds of businesses that help our keep working and saving money in the long run.

I’ve been using Laser Printer Services for my HP Laser Printer for years. Mohammad is terrific. Not only full service for repair and parts but if he can he’ll help you over the phone and fix the problem. And terrific service when coming to your home or office. Honest, dependable and fairly priced. I’ll use them again and highly recommend them.

I was a Help Desk Coordinator and used these guys for a batch of around a dozen or so HP laser printers that I had been building up for several months. A lady at Liquid Kitty recommended them to me (!?) As a tech guy that can easily pull apart a computer, I was pretty impressed watching the two technicians completely tear through the printers. With precise motions they would remove panels and doors with ease. (Things that I would have to study a YouTube video 10 mninutes for). Mohammed could diagnose several issues by just listening to the printers starting up. I asked how long he’s been doing this, he said «24 years». It showed in his confidence and his work. He knows his $hit.

One simple phone call, Mohammad was able to help me over the phone. After explaining my printers symptoms he knew exactly what to do. I was able to solve the problem without a service call or any cost. This was the forth company I contacted to see if my printer’s (older model) symptoms were even worth repairing, even HP themselves were going to charge $ 39 just to talk to me. If you’re looking for a company with integrity, this is the one. Thank you Mohammad!