Newhart Orthodontics

I cannot believe these people! After reading my review, Lynn Newhart came in yesterday to my work (inappropriate???) and in front of my colleague blew up how she have never met such a mean person like me, how they tried to accommodate me and I am just so mean, and so on… I was appalled to say the least… These people are threatening to ruin my credit, just because I think it is so tremendously wrong and vicious to charge $ 350 for 10 minutes of dental technician time, after which I decided to not proceed with the treatment, and I refuse to pay it. AMEX investigated the matter and took off the payment on my behalf. With all due respect, doesn’t that tell you, Dr. Newhart, that you are not doing the right thing??? I am just amazed…

My son and daughter were patients of Dr. Newhart when they were children and needed braces. I was impressed at that time with the service level and expertise of the staff at Newhart Orthodontics. When I decided it was my turn to have a wonderful smile, there was no question who would be my orthodontist… Dr. Newhart! The staff is still very personable, friendly, and very knowledgeable. Dr. Newhart and the ortho technicians are the best. They explain each procedure and why it is being done. They listened to and addressed
any concerns I had.
If you are looking for an orthodontist who is caring, knowledgeable, current, with a great staff, Newhart Orthodontics is for you!
Sharon Smith
Los Angeles, CA

I am very displeased with their abilities, materials and the outcome of my services. I am not a satisfied customer. I am in pain from the broken apparatus Installed by one of Dr. Newhart’s assistants. Dr. Newhart wants me to pay full price to reapply a permanent retainer that their office improperly installed in my mouth. The improperly installed retainer broke and is cutting into my gums. I can not afford to pay for another full prices retainer so I have a constant infection in my mouth. OUCH!!!

I am extremely happy with my smile. I’ve mentioned before that I’m a fanatic (sometimes to the point of scary) about the look of my teeth. If you want a completely perfect smile. Come here. Nothing else I can say!

I left kind of disappointed after my second (yes I had braces done here as a teen) consultation with the practice. I am 21, and I had braces placed at age 13 and removed at 15. I need to get orthodontic work again to fix some spacing, and to make my bite more comfortable then it was. Back then I was not too impressed with the work, however it was affordable from what I recall. I was willing to try it again since the office knew my teeth. I returned with the same hopes of getting my teeth fixed on my college budget, but left without remedy.
I brought up two concerns with the Dr and his wife Lynn and felt they were not addressed. Instead they cordially pulled up my old chart. My chart mentioned that the Dr was not responsible for my follow up care because I lost my first pair of retainers. I just recalled how much my parents were told by Damien, my then Dr for replacements. It would have been $ 600 –_​-​. I recall never being given an option to select for clear retainers, instead I was given a pair of PINK hawly retainers. You gave a 15 year old MALE pink retainers without choice, I’m gonna let Unilocalers decide if that was a kind gesture. Not to mention the crap I had to deal with at lunch when I pulled them out to eat. I digress…
I lost them one day when i was eating, so I had clear replacements made with my regular dentist’s office. The impressions were taken within a few weeks of loosing my retainers. The first thing she had noticed when she opened my mouth to take the mold was the fact that my canines were over erupted from the braces, and my lateral incisors were overcorrected towards the middle. My dentist use to work in the faculty clinic at UCLA. She did not know who my orthodontist was, nor did she have anything to benefit from. She was just being honest to me. A few years later now a student at UCLA, I brought the issue up to my dentist again. I let them know I had pain in my jaws and I was getting headaches. Again it came down to how my teeth were aligned from orthodontics. I was still wearing my retainers at this point with no open spacing. My canines were hitting each other, and I was fed up with the headaches. I was given a couple options by my dentist. One was to remove some enamel where my teeth were hitting, another would be a new retainer with some tinkering.
I came back yesterday with the hopes of finally fixing my bite and the small spaces that opened up. I was ready to pay for fixing my teeth, however; I was shocked that a revision case would cost way more then doing first round. Nothing I said about things not being right initially seemed to matter. Scott, Damien’s step dad said it would take 6 months of treatment to fix my teeth again. I would have to drop $ 3850 (for metal braces) no matter how long my teeth would take to fix, seriously what the heck! No financing options other than $ ³⁸⁵⁰⁄₆ was presented to me. I was told I would get 8% off my total cost if I dropped all the dough up front, and who would do that?

If I could give zero stars I would. Every one there is extremely personable until the contract for 6000 dollars worth of dental work is signed. The doctor himself is nice enough, but I maybe had two conversations with him my entire year of treatment there. One of those conversations includes the consult. There is no one to answer questions about your treatment. No follow up appointments are made unless you call and ask for an appointment, because I should know these things automatically I guess. I would place calls to the technicians and leave a message regarding my treatment, but never get a return call. I complained to the office manager about the lack of communication, she looked me in the face and said that’s impossible they always call back. I was essentially called a liar. One of my teeth fell out and after that my Invisalign wouldn’t even fit in my mouth, but I was contractually obligated to keep paying for my Invisalign and I did making my last payment summer of last year. I never went back. My hard earned money went down the drain after coming here. I haven’t been to the office in over a year though I’ve been due to pick up my last 6 months of treatment over a year ago. There’s been no follow up of any kind, not even curiosity as to why a patient has abruptly stopped coming, but the bills always arrived on time. I paid and was glad to put my terrible experience behind me until recently I received a notice that I owe an additional 1750 for services rendered I know nothing off– after having paid my 6000 dollars June of 2011. Apparently they attempted to bill my insurance company recently (without my knowledge). They then notified me because the bogus claim was denied. I am not even sure if that is even legal. Now they are trying to charge me for lord knows what because they cannot access my insurance. I’ve already moved on to a new and honest orthodontist that actually calls and checks up on my progress. The Newhart orthodontists is a machine, once you sign the contract they could care less about the patient. There is NO INTEGRITY in their work and practice standards. I have so many regrets about coming here.

I love Newhart Orthodontics. I am the third child in my family with Newhart, we value them very much!

We went for our follow up appointment today. I’ve noticed once again how efficient this place is. Everyone’s very cordial. I remember waiting over 30 minutes even with an appointment with our previous orthodontist. Not so here. Newhart Orthodontics values its clients’ time. I never wait more than 5 – 10 minutes, if at all.
Dr. Newhart is very personable. All the technicians are very knowledgeable. I like the Beverly Hills office because it’s close to Harajuku. I also like its office by the Third Street Promenade in Santa Monica.

I have been going to Dr. Newhart for almost a year now for Invisilign. From my first appointment they have been very helpful. They helped me tremendously with financing and Dr. Newhart is very warm and sincere. The multiple locations make scheduling appointments easy. I started in SM and then after a move had my case moved to another office. I would highly recommend seeing Dr. Newhart.