Rite Aid

A++ Pharmacy! I was blown away today when I visited the pharmacy to pick up a prescription. Not only did the Pharmacist call me by name, but she mentioned that I had another prescription due for a refill and asked if I would like it now. Within minutes she had refilled it! I can’t say anything about the rest of the store, but the pharmacy is top notch!

after this store went through a remodel last year, I loved going in on my office breaks. The manager in the café was always friendly, she knew my name and my order! I haven’t seen her my last few visits though. However my last two visits have been horrible. The line was exceptionally long and when the poor cashier called for help no one came up to help her. Today, I was in the store looking for a cream and I couldn’t find any employees to help me. Finally I went to the restroom and there I saw two ladies and a guy sitting down not working. I asked them for help and they just stared at me. I will be bringing my business back to the other Beverly Hills store

Very fast & so kindly staff.
I’m going again. They always call me, when they ready. explain to everything very easy to understand

Horrible horrible horrible. Many times I’ve gone by to pick a prescription and the pharmacist will be out to lunch and it takes several trips to get my medicine. I’ve actually sat there over an hour and wasn’t told the pharmacist left for the day. So unprofessional that I am actually reporting the pharmacist to the ethics committee. They are not anyone’s way out of pain or suffering/​sickness, nor do they embody any sort of professionalism. I asked to speak to the manager and suddenly no one knew who that was. The topper? The girl at the counter who was being exceptionally obtuse actually asked me to step aside so she can «actually help someone», after completely ignoring my requests for a manager. This is the most ghetto Rite Aid I have ever been to, and it’s right in Beverly Hills. Yikes. On the other hand, I took my prescription back and got it in less than 20 minutes at Ace Medical Pharmacy — and it’s a great secret spot! Well, at least something good came from that horrid Rite Aid visit.

Terrible staff at their pharmacy. They do not do their job properly. Probably never picking up medication from them again, had to call my physician on the spot to let them now my meds where actually there …

Bianca, the Beauty Girl was so sweet, and informative. I really like her, and will come back for her. I like that she had patience for me because I’m not good with makeup.

Talk about «night» and «day» I swore I’d never step foot in this particular Rite Aid a while back as it was such a dull, dark, unattractive place with long lines and an all around bad experience. I’m stunned to report that the store has undergone a complete top to bottom makeover! It is beautiful now. Good lighting, great layout and best of all is they have installed a Thrifty Ice Cream Counter! Where in Beverly Hills can you get a THREE scoop waffle cone for 3.99?. It’s unheard of. They also have great packaged sandwiches and pasta to grab on the go as well. Also, updated is their outstanding nutritional area where they have great vitamins etc. I urge anyone who said «never again» to give it another try.

I only rate this place 5 stars because mi nina Oaxaca JAILINE works here!!!

I was in a pinch and thankfully this Rite Aid was just around the corner from my hotel– my cell phone charger broke and the only nearby option was this Rite Aid. I’m surprised it’s rated so low! I walked in with minutes of closing time, the cashier was super sweet and extremely helpful and they had exactly what I needed! Five stars in my book.

Go to for ice cream. Also comes thru for those last minute things you need. Mint and chip cookies and cream and cookie dough. It’s all good. Got those 10 rite aid crocks they come thru on the daily.

I only deal with the pharmacy at this Rite Aid but the people I’ve dealt with are amazing. One in particular is Yolanda, who always calls my doctor or hospital when there is an issue. For example, my insurance didn’t cover a certain medication unless the provider provided justification. She made the effort to call the clinic and explain the procedures with my insurance. This is the second time I’ve used this pharmacy and their team because their service is phenomenal and they also usually have what I need in stock. I don’t event live close by. The 45 minute drive I make is because of the first time I used them (was in the area for business), after that I told myself I had to continue to get my prescription medicines here and haven’t regretted it.
Definitely have not had this experience and level of customer care at other pharmacies or even other Rite Aids.

I go to this Rite Aid all the time. At least, I used to. Not after the experience me and my coworker had today.
I had an AWFUL experience in store today.
I work in the area and have been going there for 2 years now
My coworker has a small dog that we bring with me in store sometimes. She made sure years ago to ask to see if the store is dog friendly. The manager assured her it is. Today we went there to pick up items with the puppy. I was paying at the cashier with my co worker and the puppy and one of the cashiers came out from behind the counter, its a small space, he DIDNT even say EXCUSE ME, or anything, just tried to push thru us. He got VERY close to my coworker where he actually bumped her shoulder and got VERY close to stepping on the puppy. The puppy did what he is borned to do, and just barked to warn him to get away. wasn’t aggressive or anything just a bark. She quickly pulled the dog back, and said sorry, even though HE WAS THE ONE THAT WAS RUDE. So again, he needs to get behind so this is how it goes down:
Cashier: UM, CAN YOU MOVE IT? I NEED TO GET BACK
My coworker: Thats fine, (pulled the dog back)
Cashier: (says to the cahsier that is helping my coworker) SHE NEEDS TO GO. THAT DOG TRIED TO BITE ME
My Coworker: Sir, he didn’t try to bite you. but ok i’ll take him
WHILE SHE IS GOING OUTSIDE, this guy is saying OUT LOUD in front of my co worker, and SEVERAL other customers «That lady is awful. why would you bring him in. she needs to get the fuck out of here»
I get upset and say to him «Listen you dont need to talk about it anymore, shes going outside. stop being rude and dramatic»
Thats fine that you asked her to leave the store but FIRST he needs to have said it in a WAY nicer way.
SECOND he should NOT have been talking about her outloud in front of customers
also saying «WE DONT NEED THAT SHIT HERE». Unacceptable customer service and BEYOND dramatic reaction. Disgusted by the staff here, inclusing the additional cashier who was trying to back up the rude one by saying «Yeah we dont need that in here get out». Never again will I go in there. I suggest you don’t either.

I went in to buy a scoop of icecream n paid for one scoop. But what i got was not even half a scoop. This is not cool. Back in the day it was a real scoop. At least Sprinkles gives you more for your money.

This Rite Aid is consistently clean and well stocked. The pharmacists are helpful and very knowledgable. I shopped here all the time when I worked one block away. I still shop here when I’m in the area because the cashiers are so nice and efficient too. The Parking Structure next door is 2 hours for free before 5p.

Two stars for this sad Rite Aid on the corner of Bedford and Santa Monica Blvd is about right. Good luck finding parking on the street. There is a lot next door but it often fills up and leaves you looking upwards of 20 minutes for a spot.
I’ve had photos developed here that I ordered online and they were decent enough but not as good when ordering from a nice photo site online.
This is a smaller store so they do not have the best selection of drugstore needs but you can generally find what you need in a pinch, from a card to laundry detergent to cold medicine. There are almost always long lines at checkout. If possible, I always go elsewhere and recommend you do as well.

Great Beauty Department!!! Score! This store has a fabulous selection of beauty products including a crazy good selection of nail polishes at great prices. I had such fun picking out polishes for the little one and myself. Glitter polishes galore — and only $ 1.99 (ok, others where more, but I bought a dozen of the cheap ones). What was unbelievable was how long the polish lasted; no chipping at all.
They have those carts with the wheels, too. Very nice. The beauty counter sales folks are very knowledgeable and helpful picking out the right items.
They have all the usual stuff a Rite Aid has. The parking structure is big, but the line backs up pretty fast so leave yourself at least 10 to 15 minutes to make it out or you’ll owe.

It pains me to write this review, it LITERALLY pains me: I was waiting for a pharmacist to answer a question about a pain relieving solution and I was completely dismissed without my problem being solved.
I specifically asked the pharmacist for her recommendation because I recently got a cut and needed numbing solution. This Asian pharmacist was giving vague answers to begin with so obviously, I started asking follow up questions. I wasn’t done and she simply dismissed me saying there’s nothing over the counter for me.
At that point, I didn’t bother to continuing asking. It was a simple task on her end. If the pharmacy really didn’t have anything in their inventory, fine, I’ll accept the dismissal. But I’m furious that NOBODY took the time to sincerely answer my questions. No recommendations, no alternatives, nothing.
Apparently, pharmacists don’t see themselves as caregivers. Well if they can’t do anything else besides handling prescriptions/​transactions then I guess I’ll just wait until robots take over. Honestly, Sprinkles has a cupcake ATM across the street that can do a better job these incompetent pharmacists.

This was probably the largest Rite Aid i have been in. When you walk in you go down some steps and everything is right at your disposal. It was easy to find the things I needed. I went to the register gave them my Rite Aid card, paid and was out of there. The lady at the register was really nice.

Way better customer service than their Canon sister but parking is feed the meter even on Sunday! Fortunately I’m close enough to walk.
On an errand for my neighbor, as well as, to score Veuve Clicquot for her b-​day celebration, $ 55.99 for the bubbly just seemed too much. Whole Foods saved me $ 13!
Pricey but pleasant will do in a pinch.

Great location
Parking is tough even though its next to a parking structure
Neda– the pharmacist was simply amazing.
She saw me struggling with my medications and took the time to explain the directions and adverse effects.
Most other pharmacist are too busy.