Susan Baker, MD

Dr. Baker is an excellent internist and rheumatologist. I’ve been seeing her for several years and have always been very happy with my office visits and her undivided attention during out appointments, the time she spends with me (never rushed), the depth of her knowledge and how she explains things so I understand my issues.
The office and nursing staff are excellent and this is a very well run office. Rx renewals are easy for my pharmacist, test result follow-​ups are prompt, and the location is ideal with public parking across the street.
I highly recommend Dr. Susan Baker.

Called today as a first time patient to try and make an appointment. I had some reservations to do so in light of some of the negative reviews, but figured that there were enough positive reviews where i would give this doctor a chance. Plus her office is very close to my work. I was shocked to hear that they charge an annual fee of $ 350 to cover administrative costs. Im sorry, but what is an administrative cost? Aren’t you supposed to have office staff? Isn’t all the money that you make from insurances and private cash payments enough? Is this another sneaky way to get extra money? What’s next? You’re going to charge an hourly fee? Since when do people become doctors just for the sole purpose of screwing people instead of helping people? This really upsets me as an individual and makes me have reservations about doctors in general.

Dr. Baker has helped me so much and continues to help me manage my health. She accurately diagnosed what was causing my pain and always shows warmth and a caring attitude on my visits. The people at the front are very nice and helpful as well. Humberto is always there for me, whether it be a scheduling conversation or health discussions. I have recommended their office to friends of mine.
Take a pen and write down what she says while in the room. She will suggest other things besides what her office provides, other ways you can help yourself feel better. This part is up to you. She won’t make your yoga appointment for you or schedule a recommended referral (that’s your job), but she will give you a well rounded discussion to the best of her ability and provide treatment to you within the boundaries of what she is able as a Rhuematologist/​Internist. I am very happy with her care.

Dr. Baker is a phenomenal Internist and Rheumatologist. I am a dietitian in Beverly Hills and share many patients with Dr. Baker who go on and on about her fantastic care, sincerity and brilliance. She is one of the most personable doctors you will meet with and goes above and beyond to ensure the best quality care for her patients.

Had the pleasure of seeing Susan Baker for the first time and I must say that I finally found someone who not only comes highly recommended but took the time to really listen to my complaints and had a wonderful bedside manner. The soft spoken doctor examined me and my extensive list of medical records and ordered tests needed to make her diagnosis, one that I’ve been looking for after being seen by numerous MD’s. I’m not one to use idioms, but like they say «the apple doesn’t fall far from the tree» is a good example of her staff. Thank you Doctor Baker for saving my life and finding a treatment for my condition!

I barely know what she looks like because that’s how little I’ve actually seen her in my 3 visits to her. She gave me extensive testing which I already had from other specialists and which I didn’t even want or need.
I had to order my own tests from the lab and hospitals & look up the results online because she was so vague over the phone. She also called me 3x to tell me the result of another test so obviously records aren’t being well kept there. I was ignored by one receptionist and flat out lied to by another about the results of a test.
When I went to another doctor she said I was treated INHUMANLY because I had not been given aggressive treatment for my disease and that I was obviously sick from my disease.
I was hospitalized after I got some injections at her office because I was convulsing for two hours. I let her assistant know and the response was «I’ll have her call you» guess what, she never called.
I get the hint that this office doesn’t want to treat me for whatever reason that may be… but maybe just tell me that instead of letting me suffer. I lost my job and my whole life with the onset of this disease and I partially blame Dr. Baker for neglecting me so severely.

Went in for a follow up appointment and as we’re about to begin, the fire alarm went off, Dr. Baker half-​hazardly scribbled off a referral in the hallway and walked away.
I was disappointing that she never followed up or tried to reschedule, would have been great to go over my blood work (which to this day I have not seen or received a copy of). She did have it together enough to send me a bill for the «visit». I informed the billing office of what happened and asked if they could remove the charge, they were difficult to communicate with, and I never heard back with a resolve. I moved shortly after that and have just now discovered that they sent the «debt» to collections for a service never rendered.
So, big thanks to Susan Baker for wasting my time, not helping with my health issue, not caring enough to follow up, and for the mess I can’t resolve (or even get an explanation for). Really unfair.

Dr. Baker addressed all of my concerns and even gave me a personal phone call to follow up. Nice to find a good caring Dr. in this day and age. Also very smart. Love her!

I’ve visited Dr. Baker off and on for several years now. Dr. Baker and her staff are kind, patient, and genuine. Dr. Baker takes her time with each patient.
I love the way the waiting room is decorated. It is inviting and makes you feel as though you are in someone’s home.
Dr. Baker is incredibly thorough and I highly recommend her and her staff if you are in need of a rheumatologist.

I began seeing Dr. Baker 6 or so months ago when I moved to Los Angeles from the east coast. I initially dreaded finding a new rheumatologist but Dr. Baker has been wonderful. She is available when needed and if not she will actually call you on the phone to answer questions or check up on you. This type of personal care I don’t see too often. She is very intelligent and seems to reference new studies and articles she keeps abreast of. I feel very confident in Dr. Baker’s care and would recommend her to anyone in need of a rheumatologist. May I also mention her office staff are warm and caring.

I saw Dr. Baker today for a consult for my arthritis. She is very pleasant, and knowledgeable. Her staff are also very nice, although I was not greeted when I entered and had to sit for 10 minutes until they acknowledged me. I wasn’t taken back right away, had to wait about half an hour, but that was ok. Dr. Baker came highly recommended from another great Dr., Dr. Kristi Funk, who I trust completely. I am told that Dr. Baker is an expert in her field, and she definitely has a great bedside manner.

Dr. Baker is my primary care physician when I’m in Los Angeles. She is such a warm and wonderful person. She always takes the time to listen to her patients and delivers top quality care. Her office is beautiful and her staff is extremely friendly. She has referred me to numerous providers and they have all been just as fantastic as her. I highly recommend Dr. Baker!

i adore dr susan baker
she helped me with a back problem
she is so knowledgeable and warm
i feel very fortunate to have found such an incredible doctor!

No complaints whatsoever about Dr. Baker’s professionalism and qualifications.
Only complaint is office staff. I feel like Dr. Baker may be super busy and her office staff is the gatekeeper to her. You need to be persistent and have patience.
I wish they were more interested in my presence in the office or when I call. I don’t get warm and friendly service as much as «fill out this paperwork and give it back to me.» When I call over the phone I get put on hold without knowing until I hear the music and a hang up rather than goodbye.

Normally, I hate coming to doctors but I don’t mind coming here. Dr Baker is the best and so is her staff. Umberto is great. I come here on a regular basis and I feel at home when I come here.
The décor is nice and there is also free wifi in the building. She spent almost 30 minutes with me on my first consultation/​visit and was very attentive and wrote everything down. My old doctor was not as nice and sweet as Dr. Baker. I see that everyone gives her five stars so something must be right.
Bedford is the most popular street in BH for doctors and I park right under the building.

Dr. Baker gets my vote for greatest doctor on the planet. I was referred to her by the Cedars-​Sinai Spine Center for systemic joint pain that I had been experiencing for a number of years. During my first appointment she was meticulous in her attention to even the most minor clinical details, and from this she was able to order up the necessary labs and imaging needed for a diagnosis. The course of treatment she prescribed has kept the problem under control.
Bottom line, Dr. Baker figures stuff out, and she listens, and she does it all with smile. Plus she has a great office staff that has been attentive to my questions, scheduling, and the inevitable insurance paperwork that goes hand-​in-​hand with medicine today.
I have recommended family members and friends to Dr. Baker and I would give her 10 stars on Unilocal if I could.

I saw Dr. Susan Baker as a patient (rheumatology — Lupus SLE) for 6 months in 2012. Excellent physician.
Would have continued under her care had I not changed employers/​insurance plans, but she’s one of the best, and happy I had her for the time I did.
When I land with another carrier she accepts, I will try to begin seeing her again.
My condition has been troublesome, landing me in Cedars Hospital once for 12 days. I found Dr. Baker to be a very professional, thorough clinician, very well-​trained and experienced about my illness and open to making me better. In addition, she is very personable and was quite patient and generous with her time. I liked her manner of treatment and was quite satisfied with her process. Would go back in a heartbeat, and recommend her services.

WARNING!
This office is impossible to communicate with. They are rude and will hang up on you. It is their POLICY to not return emails and they will NOT give you a time to expect calls back about test results.
I saw the doctor once. She did extensive testing that I didn’t request. She didn’t actually look into the reason I was even there. She took LOTS of blood and said to call in for the results on Friday. On Friday, I called her office and her incredibly rude staff strung me along ALL DAY. I asked for a time to expect the call and they refused to say. When she finally did call she didn’t even have the lab results yet so the whole day was a waist. When she finally had the lab results she said everything was «great». THEN 5 days later, her office manager left a message saying the doctor needed to discuss my lab results. I emailed to avoid her staff, but no reply. A week later, still no reply so I called again and was treated poorly again. I tried to explain to her staff that if they could just use email or schedule calls it would alleviate the stress of playing phone tag and missing important calls. The office manager said that they won’t do either of those things and THEY JUST HUNG UP. Then End.
Now what? I have swollen lymph nodes and am dealing with serious immune system reactions and I have no idea if my blood results are «great» or not, no idea if/​when I will get a call. If/​when I am called, I will probably miss the call since I am a teacher and am in class all day. If I do miss a call I will have to call back and deal with her staff again. Guess what? I work the same hours as the doctor so I will always be busy when she calls unless a time is scheduled, then I will make myself available, but NO. Her office will just hang-​up on you if you even try to make this point.
NO THANK YOU.
This is not the doctor for me. I think patients should be treated with more respect. My time is also important and DR. Baker’s office clearly doesn’t agree.
Find another doctor. Don’t support their rude treatment of patients.

Dr. Baker and her staff have saved my life. In my prayers I always thank God for connecting us. For once I feel I have someone who understands and truly cares about my well-​being and health. Through the thick and the thin Dr. Baker has always maintained a positive outlook and progressive thought process that has truly influenced the care and respect I give my own treatment. She and her staff leave no stone un-​turned and they listen. It’s not all text book in this office. It’s about your health but also your quality of life. She is a blessing to me and a blessing to medicine.

My mother went to see Dr. Baker because she was suffering from a strange rash and persistent joint pain in her arms and legs. We went from doctor to doctor, not knowing what was wrong, before Dr. Baker diagnosed her as suffering from lupus. (apparently it’s hard to diagnose, as no two cases are exactly the same and there isn’t one simple test.) We were all really worried when my mother was first diagnosed, however Dr. Baker helped put us at ease with her expertise and compassion. She took the time to explain my mother’s condition in detail. It took a little while, but we eventually found a combination of steroids and immune suppressing meds that really worked for Mom and get her feeling better. Dr. B also carefully explained what we needed to do to monitor my mother’s condition going forward and what tests she would need. She also recommended some lifestyle changes that have seemed to help.
I can’t tell you how relieved we were to find Dr. Baker. A lupus diagnosis incredibly scary and the condition can have serious side effects. Dr. Baker helped us all feel a little better about it and got my mother feeling better. Would definitely recommend that other lupus sufferers see this doctor.

After my physician of 30 years retired. I took my time and after seeking the best doctor for me, I met with three different Rheumatologists and I am happy to share that Dr. Susan Baker is now on my medical team.
Living with a chronic disease is not easy and with Dr. Baker’s help I am now managing my lupus under her care. Dr. Baker is kind and considerate. She is a professional and sought tests to fully understand me and my case as a new patient. However… she has had a baby and the practice is different now. The kindness and professionalism has dwindled beyond belief and I am now seeking and searching for a new Rheumatologist. I am unhappy with the office staff and the doctor is completely unprofessional.