The Closet Guy Inc

I’m Unilocaling this review on behalf of my mother who is not a Unilocaler.
«Mike did a wonderful job. He installed mirrored closet doors in our home professionally and really provided excellent service. He even played with our dog Leo who loved him. Thank you, Mike. I highly recommend The Closet Guy.»

First of all he’s very abrupt and aggressive. He also didn’t have any actual samples to show so unless you know exactly what you want, you’ll just have to «trust him». Also, if you have any problems, expect Mike to blame everything on you. Even if the delivery is late, somehow that’s your problem. It was easy to contact him and get a quick response before he received full payment. Afterwards, even though he said he would send one of the components of the closet door, I never received it and never heard back from him despite repeated attempts. If you’re lucky and have no problems occur with the closet/​door/​installation/​delivery, perhaps you’ll think he’s fine to work with, but if anything out of the ordinary comes up, be warned.

Called to set up an appointment, spoke to him for a minute and he simply never called me back. I don’t expect much in terms of reliability and professionalism so I’m bringing my business elsewhere. If you’re busy and expect service and quality don’t bother with «The Closet Guy».

Seriously, loved the quality of the work and the price. Mike is easy to deal with, responsive, and has a great sense of humor. My wife hired him and I was pretty skeptical I needed a fancy man closet, but guess what? I do, I did, and I love it! We are having him do our garage now. Great experience, fair pricing, quality workmanship.

He’s the best. And he’s funny ;-)
One of our closet rods collapsed when we moved into our newly renovated house, and Mike was there to help us. He gave us a very reasonable price, below the competition, and the multi-​closet organization and installation was completed within one day. Very fast, very friendly. Highly recommend.

Mike is a straightforward guy. If at first you feel like he isn’t interested in the job, stick with him, he is trying to make sure he gets everything correct. It is refreshing dealing with someone who is very specific. He sends detailed 3D designs with all the dimensions. We actually didn’t look over them in detail and when Mike came to install the closets we wanted a change. Mike didn’t complain, even though he had already cut much of the wood, and re-​scheduled with our new design.
If you have concerns ask him. He will definitely answer all questions.
And lastly, ask him about his amazing BBQ sauce.

Mike The Closet Guy does a great job of designing closets to make the most out of the space. The closets and shelving that Mike designed for me 4 years ago are still fantastic. I shopped around lots then and never regretted my choice. When I recently decided to do my kids’ closets, I knew who to call. I appreciate how adjustable his designs are especially for kids closets. These closets will grow with them and their changing wardrobes.
Mike is a character indeed, but he knows storage and how to make the most of it!

I can’t say enough good things about Mike. He came up with a creative solution to a difficult space under our stairs, secured the hardware and glides needed for the space, was on-​time and professional during the install, and the finished product is perfect. His pricing is more than fair, and he even did a few extra items at no cost (e.g. tightening some tracks that had been installed by a previous cabinet maker).
I would definitely hire Mike for future projects and refer him to local friends!

We recently had The Closet Guy, Mike, install 3 closets! He was always on time and had them finished when he said he would. We are extremely happy with all of them. They look nice as well as functional. We opted for the melamine, so we wouldn’t have to wait to have them painted. His price was lower than the other estimate we had. He also came recommended from a friend, who was very happy with him as well! Thanks, Mike, we couldn’t be happier with our closets!!!

I hired Mike and his team to do a couple closets in a house I bought located in Highland Park. I believe that Mike is based quite a ways away in the SFV so it definitely took some coordinating to meet up but he was persistent and eventually we were able to come together. Mike took a look at the space and came up with what I consider some really good designs for the use of limited closet space. I would not have imagined I could get as much use of the space as I did with these designs.
Like other reviews stated, Mike does have a very authoritative personality so that may take some getting used to. He will flatly tell you if he thinks your idea is a bad one. That may be a good thing for some but others will probably be rubbed the wrong way by it.
The work has been in use for about 2 – 3 weeks now and I’m mostly happy with the product but I agree that for what it is, the product is bit expensive. The materials are obviously modular and don’t look like much, even though they seem to be built pretty solidly. For the money I paid I am happy with it but think it was a few hundred dollars too expensive to call it good value or get a 5-​star review. Solid product but expensive for what it is.

After months of repeated phone calls and messages trying to contact Mike after he did our closet in November 2013, I cannot recommend him. He is expensive for what he does. I wish we would have just gone with California Closets after our experience with him. He was extremely easy to get in contact with BEFORE he got his money. Afterwards, however, no such luck.
He has a severe lack of communication skills, bedside manners, and workmanship. He went on with this cocky attitude about how much he knows about precise measurements for shoes, and closet construction in general, and how much more valuable and «high-​end» his work is than anybody else. I can’t even fit my 3-​inch heels in the shelves. Also, a part of the shelving is misaligned! (See photos)
When he came to install the closet he somehow neglected to realize the chandelier in the middle despite the fact it had been there during all of his visits to plan and measure. (He of course denied this.) Then, the DAY OF the installation, he says he can’t put the mirrored shelving doors on because of the chandelier. He TOOK the doors with him. We paid for these doors with the mirrors! His follow-​up was poor at best in resolving these issues. Repeated phone calls from my fiancé, my mother, and myself were seldom returned, (mostly never) and when I finally got him on the phone he used a bulldog tone saying that he returned all of these calls which he DID NOT. All three of us are glued to our phones at all times; we don’t neglect phone calls.
After 3 months he delivered the doors, without the mirrors on them! More phone calls later, another month, he delivered the correct doors with the hardware. He said he would call me in a week to install the doors a different way and fix the shoe shelves. Never got a call.
The closet he built looks cheap and is NOT custom woodwork. He buys systems from one distributor and installs them in a «custom» arrangement. The materials are not the quality one would expect for the price.
None of these issues are acceptable for a $ 3,600 closet investment. I feel totally ripped off and a little heartbroken. I’m going to have to pay someone more trustworthy come and fix these problems.
It’s taken me this long to write this review because he is so defensive and rude in his responses to his other negative reviews here on Unilocal and I just didn’t want to deal with him anymore. Now I’ve worked up the courage to say something because I just don’t think any of this is right.

I used Mike on my last home, which was before i started using Unilocal.He was a decent guy and looks like he does a descent closet, but i was not pleased with his attitude and sheer cockiness. I will admit he knows his standard closet measurements well (when it comes to men’s and women’s shoes, pants, etc) but its almost like he faces the business with this napoleon complex and you (the client) could not possibly know what you want.
Regrettably we used him for our closet. his follow up was less than satisfactory.
I have since gone with his competitor and been satisfied on my latest homes.

Called Mike to come give us an estimate on our closet doors. He said he was busy that week but he can come the following week. Okay, we’ll wait. Then he cancelled less than an hour before our meet saying he was behind on his appointments and needed to reschedule. Okay, so we rescheduled. He came out, took some measurements and told us he’d get back to us the next day for a quote. We told him we’d really like to get this all taken care of quickly so the sooner the better. He said okay. We didn’t hear from him the next day, so we called him to which he didn’t have any pricing for us. We asked him when he thought he might be able to give it to us, he said «whenever his manufacturer gets back to him.» We reminded him of our time crunch and if he had ANY idea when his manufacturer would get back to him, he had no answer for us but said he’d get back to us. It’s been two weeks with NO estimate. If he couldn’t provide the service it would have just been a courtesy of him to let us know instead of wasting our time. He seems friendly on the phone but how friendly are you really when you don’t even follow up with your potential clients?

My husband has an extraordinarily AMAZING closet! Thank you, Mike!
I found Mike on Unilocal.I contacted over 7 companies, researched them for proper licensing and recommendations which brought me down to four. Only three showed up to provide an estimate and Mike was the only contractor we considered for the job.
Here’s the thing– anybody can come up with a splashy design but it takes a true professional to deliver a functional beautiful closet. Mike delivers both and wow! The closet is amazing and perfect! Mike is a perfectionist! He was upset with the sunglasses drawer insert so he made the drawer and insert himself! Did I mention he is a real cabinet maker and not just a person who places orders??? He is on site at all times and installs the closets as well. My husband’s closet is 10 feet high, fully lined in 3/​8″ cedar tongue and groove, has the pull out mirror, valet rod, belt racks, tie racks, real glass doors (no plexi here) locking drawers and more!
Mike is a straight talker and his pricing is what his pricing is. If you are a negotiator, you will need to look elsewhere. Mike is the owner, designer and installer. He explained he didn’t have time to play games with raising his pricing to then take into account discounts. He chooses to go with his best price from the beginning and that certainly worked for us. He is also very prompt and professional. He also is very direct and to the point with his suggestions and what can be done with a space. He isn’t a yes man or a kiss up. He will not do anything for a job nor will he over promise and under deliver. He takes pride in his work and it shows!
If you want AMAZING, call Mike. He will build you the closet of your dreams that will work and function too! Trust his experience and quality — you won’t be sorry! We are getting ready for my closet next! Woo hoo!!!

We converted and built out a bedroom to a huge walk in closet, built out an entire office space and installed new cabinetry in our service porch. Mike designed and installed all of these projects. We are very happy with the job and felt his price was much better than any one else.
I asked Mike to come back recently to rebuild the office after we experienced water damage. To my delight he was able to complete the entire job in one week. He had the difficult task of matching the color stain on the desk top surface to the existing desk which turned out flawless. Mike also remembered from years past that we have an air vent under one of the cabinets that the carpet installer had covered over. Had he not caught this mistake by the carpet installer it would have caused a lot of problems which would have had to be corrected. I am grateful for Mike’s attention to detail, experience and fast turn around.
I have referred Mike to many people all of who are happy with his work. Mike is on the job site of every project he takes on. When working with me I see that he does not take calls. It has been my experience to be patient and know Mike will contact me when he can give me his attention, even if it is a couple days. Although I generally like instant gratification, I have found it to be well worth the wait.

Spoke to owner and he seemed reasonable and knowledgeable. Unfortunately he was In a bad cell zone and about to start a job and told me would call back in an hour. It’s been over 3 weeks and no call. I even told him I’d pay extra for reinstalling a system sold by another company. Strange … Wonder what would have happened if I signed a contract and made a deposit? Unresponsiveness is not very comforting

Wish to say I could have used Mike however I never heard back from him after he gave me a free in-​home consultation and estimate.
I have a small walk-​in, he measured, drafted and showed me a great design and even gave me an honest and fair price. He was higher than a couple of other estimates but considerably lower than another competitor. I asked if he would honor a discount and he said he would have to raise his price to lower it back down again. I get that, and I fully understand that the deal needs to be fair for all.
What I didn’t appreciate is that he told me I should go with the «other guy» that was offering the cheaper price. I really didn’t ask for his opinion on this, at the end of the day, my husband and I know how to make-​up our own minds based on paying for what you get.
Furthermore, I was told at the end of our appointment that I would get a follow-​up. I waited a few days and nothing. Called him, left a message and no call back. Called again and got a text message that I would get a call back, but he never called.
Not sure I rubbed Mike the wrong way for asking for a discount but that’s no excuse for not getting back to us. It’s a shame as I would have liked to have used him.

Mike was great in returning my initial call and even came to give me an estimate. When I called back within the week to set up an appointment, I never got a response. Ended up going with Closet Factory because they were on top of it. I called, they came to give me and estimate and installed the next weekend. Mike seems like a nice guy — maybe things got mixed up during the holidays. I don’t know what happened.

Mike is VERY knowledgable and offered suggestions and design integrity above the «other guys”-two major firms from whom I also recieved a quote. His prices can’t be beat and the quality is superior. I simply can’t say enough about this terrific service. Everyone wnats high quality and reasonable prices. Look no further!

I notice all the other 1 star reviews are gone, replaced by lots of 5 star reviews written by people who have written maybe 1 review.
I don’t really know why Mike had a problem with me… maybe its just a personality clash. No problem with quality of materials used or with his assistant installer. I did have a few issues with install…1. basically the door wasn’t flush with wall. 2. Only 2 holes drilled for shelf support where there were supposed to be 3. 3. Assured me that I could reach into the top of the closet when designed. «fixed» this by cutting part of top shelf. Mike reluctantly agreed to fix #1 and I would mud and paint… but to cut a long story short never came back despite repeated emails and phone calls. I am not a vindictive person so I won’t say don’t use him, but if you wish to proceed then get everything in writing and don’t pay until the next day when you’ve had time to examine it.
UPDATE
Ok, so Mike has replied 15 months later. I still stand by my review. It was the principle of the matter… I can probably fix the door by dismantling and putting in some shims. Mike never explained about the door at the time of visit. He just left and I rang him 10 mins after he left to say «what happened with the door?». If he had stayed and explained what happened, maybe I would have been more forgiving.