Auto-Dyne

I have been taking my 2006 Honda Civic to them since 2008 or ’09. I wouldn’t think of going anywhere else, I’m that happy with these guys.
They are always honest, friendly, and fast. Rob even gives me a lift to work after I drop my car off.
It’s a full service garage, In addition to auto repair, I go to them for inspection stickers, new tires. You can’t get it any better, they will not let you down.

Rob and his guys are bad-​ass! They are always very accommodating, perform quick and great service.
Also… Can’t beat the prices!
Thanks for everything Auto-​Dyne Guys and Rob!
–Emma

I have been taking my car here for routine service for a few years. When the wheels and tires were stolen off my car, no one would help and I couldn’t move the car as it was sitting right on the ground. I called Auto-​Dyne and they said yes, we can help! They mounted the new tires on to the new wheels the sent a truck out to jack the car up, install the wheels and drive it back to the shop to check for damage. They made a customer for life! Thanks again.

Got my front wheel bearings replaced. Quick service (~4 hours), decent price (~$ 250), and local. The guys inside were friendly. The shop was very small and kind of grimey. Anyway, the new bearings that I had put in became loose and needed to be repacked 4 months later. Conveniently past the 90 day work warrantee. Obviously they’re not the best. I don’t think I’ll be going back.

I never thought I could love a car repair shop. But I do. After terrible experiences at Ira Subaru (shiver.), I took my car to Auto Dyne. Great service and good prices, it’s the first car repair shop I haven’t walked away from feeling either talked down to (ah, dumb woman talking cars…) or completely ripped off. I bring my car there for everything from state inspections to heavy duty car repair. I highly recommend.

I have visited Auto-​Dyne two times in the last 4 months; once for my brakes and once for inspection. Both times they took me without an appointment and were very professional. When my brakes weren’t working I was expecting to pay a hefty sum, and I am sure that they could see it on my face (no one I know would ever call me an actress). Instead, I got out of there for only $ 100. They were fast, and seemed very honest.

We’ve been customers at Auto-​dyne for over 25 years. They’ve single-​handedly changed my conviction that auto-​repair shops are always out to fleece the customer. I’ve had many instances where they’ve clearly outlined several courses of action, and they’ve never tried to pressure me to do more work than necessary.
They finish work on time and with careful attention to detail. They’re courteous, sympathetic, and honest. It doesn’t get better than that.

Autodyne is a truly stellar auto service center. The staff is professional, polite, and thorough, and I’ve never received repairs or service that were anything less than ideal on two separate vehicles. They make owning a car (almost) stress-​free; take it to Rob and his team and you won’t be disappointed.

If I could give this place zero stars I would. We thought they were wonderful for such a long time and then looked back over their service record (3 yrs, 2 cars) and decided that there was some cutting of corners going on. The manager was so nice each time we had a problem AFTER they worked on our cars, explaining what happened, chastising his staff for shoddy work. I’m not talking insignificant problems here. A replaced clutch and pedal resulted in a breakdown in the tunnel under Boston because his staff had clumsily wired the pedal to something which resulted in the pedal sticking to the floor. I had my baby in the car and the situation was dangerous as it occurred during rush hour. Got new brakes from them on a different car. Two weeks later, the brakes failed as I was flying off of 128 at 40mph. Thank G I didn’t crash and was able to use the emergency brake to stop the car. The cause was explained to me matter of factly by the manager and was again due to a sloppy job by a staff person. The little things bothered us too like the time we brought the car in for a tune up, got it back, and one of the hubcaps fell off. We took a look at it and it had obviously been broken off and then put back on in the hopes it would stay put for a bit and we wouldn’t notice. If you’re going to get any serious safety work done on your car here, I would highly recommend you have a 2^nd garage evaluate the work once it is done. I don’t know where the problem lies, probably in management, but I don’t think their safety standards are up to par.

An Auto-​dyne guy came to my house with a tow truck last winter when I called AAA because my car wouldn’t start. He got it started in my driveway when he probably could have towed it and fooled me into buying expensive repairs.
Recently I went back with some broken metal brake lines and the guy behind the counter told me exactly the products they use and when it could be done and the process they usually used. Then he called me on the day they fixed it beforehand to tell me how much it would cost before they repaired it. There were no surprises when I went to pay my bill which was nice.

My wife has been coming here for about a year and has always had a good experience. She recently had to bring her car in for a problem with the front end. These guys determined that the subframe was completely rotted out and then checked online to find that there was a factory recall for this problem. They then called the Suzuki dealer in Lowell and arranged to have them do the fix under warranty. Auto-​Dyne charged us ZERO for this initial work.
They’re honest, fast, and thorough, and they do a great job of explaining the work they need to do. If they can’t fix something, or feel that a fix can be postponed, they’ll tell you.

I only hesitate to give Auto-​Dyne five stars because I’m afraid it will become more popular. This is the best place I’ve ever had service done on my car. You can get an appointment in reasonable time, worth a lot of stars alone. They are honest and professional. They have saved my (bacon) a few times and fixed any number of problems I’ve had with various cars over the years. They know what they are doing, live up to their promises and take their deadlines seriously, and do it for a very reasonable price.
Super people – friendly, smart, and knowledgeable – just make it so having to have your car fixed is less painful. When I think of a good company I’ve done business with, Auto-​Dyne is at or near the top of the list.

I can’t speak for major repairs as I just had a wheel re-​balanced here — however I appreciated the friendliness and customer service of the guys there. While it was just a wheel balance the price was more than fair and they actually were familiar with my car and its alloy wheels… as an information junkie I appreciated the additional details from them. Would return for another visit.

I’m never going anywhere else for my car repair or oil changes or anything with my car again. These guys are honest and they know what they’re doing. They might be more expensive, but you get what you pay for. Other places might be cheaper but they aren’t trained well and they’ll charge you for things you don’t need or even worse… mess your car up.
I got a rear differential at jiffy lube and they put all the wrong fluids in my truck. Months later my truck was making banging sounds and jerking on turns. Auto dyne found the cause and basically put together a whole case for me against jiffy lube.
They went above and beyond other shops. Rob is the best.

They do have good service here, that I must admit. I do not know how knowledgeable they are as I already knew exactly what was wrong with my car and told them what to fix when I went. My alternator had died the night before and I needed a new one on very quickly. I took it here as I had just moved and didn’t have any of my tools with me to fix this myself, and looking back I probably could have saved a lot of money by taking a taxi to the mall, buying a tool set, jack and stands and a new alternator and going back home to fix the car myself. I was charged almost 500 dollars for a new alternator. I know, I know, labor is expensive in MA, however, I know for a fact that I (a normal do-​it-​yourselfer) can change out my alternator in an hour and a half, Auto Dyne (professionals) charged me 3 hours labor at 80 dollars an hour. Needless to say, I was quite broke for a long time afterwards. They did get the job done right and their service was great, but it was way over priced.

Great service, great prices, and great mechanics make this a truly outstanding operation.
I have brought two cars here with various problems (the cars were made in 1992 and 1995, so you can understand the problems that might occur). Each time, the shop was accurate in their estimate and very concerned with my understanding the true nature of the problem.
The best part of this car repair place is that they have a very, very friendly early to mid-20’s female working the reception/​cashier desk. This helps make the shop very approachable and she really knows what she’s talking about!
The oil changes are relatively cheap, too! I got an oil change there (with a 30-​point inspection and fluid top-​offs) for $ 30. That’s a pretty good deal, I’d say!