I traded in an immaculate 2000 Fat Boy for a 2002 Electra Glide. After working out the numbers I thought I was getting a reasonable deal. That is until I got the bike home and it started running like crap and finding 4 out of the 4 fairing mounts cracked. It ran before I trailered it home but hasn’t since. Was told by Todd to try new plugs because it sounded like a fouled plug. Also was told they checked the fairing since it’s a common problem. Well it’s not the plugs and apparently the trailering home my have caused the mounts to break. I said what, and asked for Bob the GM. He called me back licking my ass with sorries but to date have not seen the promised refund. Stay clear of this place, happy to sell you something, terrible at solving customer issues they caused.
Jeff O.
Évaluation du lieu : 5 Fond du Lac, WI
While looking at Harley dealerships around the state, my girlfriend told me about this place. They had a decent inventory of used bikes, but nothing that we completely fell in love with. We went back a few times to look at new inventory as they came through and found the perfect Low Rider for us ! Todd was awesome with keeping us up to date with new arrivals and made the transaction painless, simple transfer of funds and we were off. Todd personally delivered it to my girlfriends home(since I live 70 miles away), and made sure it was cleaned and ready to go for us. I loved the no pressure sales and personal care from this dealership! I’m a partially disabled veteran who has some special requirements, so when I found someone to deal with that understood my needs the choice was simple. Jamie’s Custom simply rocks ! Thanks Todd, you will have us as customers whenever we need anything!
Katherine N.
Évaluation du lieu : 5 Milwaukee, WI
My boyfriend and I were out casually checking out motorcycles on a Saturday afternoon… last day of January:) Anyway… stopped in at Road, Track and Trail… HUGE mistake. No one said hi… tons of salesmen walking around. One finally spoke to us and had little knowledge of their stock. So… we went across the street. Wonderful experience! Todd greeted us at the door and invited us to take our time and look around. Jamie causally approached us and let us know to holler if we needed anything. No pressure at all yet they were available for questions. Long story short… we bought a bike. The finance woman was awesome and helped us to work out a better deal than originally quoted. Will, no doubt, go back there again for our next purchase. Highly recommend this establishment to anyone looking to make a purchase. They know how to treat their customers and make a no pressure sale!!! Thanks!
Jon C.
Évaluation du lieu : 1 Chicago, IL
Purchased a BMWK1200RS from the sales guy Todd. He swore to me everything worked perfectly. When I was at the shop, I was playing with the navigation and checking the handles and Todd comes running over saying, «Whoooa, don’t wanna drain the battery hahaha». I didn’t realize until later that he was acting like a lil bitch because he had removed the nav and plugged it into a wall because the power cable wiring does not function. The nav cut out on me about 15 minutes after leaving this dump. Aside from that, the heated grips don’t work and the ABS brakes occasionally do not activate. Todd acted like he was my best friend but he is just a sad pathetic loser trying to make another sale. Do not shop here for a bike! They knew nothing about the bike and have very limited knowledge on motorcycles, riding, specifications, etc. Complete half ass joint employed with really dumb people, I’m sorry to say. I mean they had to rerun the checkout about 6 times before it came out of the printer correctly. This place is a joke and have no integrity for the products they are selling or the customers they are servicing. DONOTGOTOJAMIE“S CUSTOMS&POWERSPORTS unless you want to get ripped off somehow. Btw, I just purchased my bike in April 2014.
Mike S.
Évaluation du lieu : 5 Chicago, IL
I’ve read some pretty nasty reviews for these guys, but it’s not the experience I’ve had by any stretch. I bought my 2009 Triumph from Rick and Jamies. The communication lines were always open, and when it came time to order a couple extra parts, Jokey was great in helping me do it all remotely. They’re friendly, funny, and great business people to deal with. Their show room had enough bikes to make sure any rider found what they were looking for. Friendly midwest people selling solid motorcycles. They’ve got the formula down. If you’re buying a new or used bike and you’re anywhere near the are, you’d be mistaken to at least not stop in and see if your bike is here. — Michael