I have ordered from this store a few times now and i can say i am satisfied with their customer service and their food. The pub special has great taste and a good amount of toppings. compared to other pizza places this place is on top. i believe they would give big corporations a run for their money. keep making delicious pizza!!!
Gregory J.
Évaluation du lieu : 1 Big Lake, MN
I stopped there today for the first time. I ordered 2 large 1 topping, thin crust pizzas for $ 21 The pizzas were horrible! Both needed more sauce, and the crust was not what I would define«thin» to be. I complained using their face book page and was told that wasn’t the place to post complaints. I was neither offered 2 new pizzas nor a refund. I was their only customer so they couldn’t use the«too busy» excuse. I will not order from them again, and will give an honest review should anyone ask me why not buy from them in the future. VERY disappointed!
Rachel H.
Évaluation du lieu : 1 Big Lake, MN
Just had the WORST customer service experience at the Big Lake Pizza Pub. Employee argued with me when I gave feedback regarding an error Pizza Pub made that impacted my credit card. He basically stated that I don’t have a right to have an opinion since I don’t own a business. I called to share my bad experience with the owner and he continued the argumentative attitude — apparently it runs in the family! They just lost a long-time customer. If you expect respect as a customer, you won’t get it here. This restaurant gives a bad name to local Big Lake businesses and its too bad.
Abby W.
Évaluation du lieu : 3 Big Lake, MN
I’m sad to give this place a lower rating because based upon their pizza I would give them a 5. The food is great although a bit overpriced. There are always coupons in the mail to help with the cost. The reason I give a lower rating is due to the service I received the one and only time I ordered from there. I ordered an hour ahead of when I needed it and asked it be ready at 5. When I got there at 5 there were 3 workers standing there doing nothing and my pizza had not even gone in the oven even though they had no other orders. The young man proceeded to take my payment and tell me afterward that«someone» forgot to put it in the oven and I would have to wait about 20 minutes. None of the 3 workers offered an apology for their mistake.
Matthew H.
Évaluation du lieu : 5 Big Lake, MN
Pizza is best in the area. Not the cheapest but very good– need to shop their specials. Staff is awesome and their delivery has always been on time for me. My friends(promise I have friends… correction friend) really like this place also. I recommend any of the specialty pizzas, they might sound odd but you only live once(I think).