Father & Son Moving & Storage

This company is dishonest and a scam! Don’t say I didn’t warn you. Their rep Michael told me they could handle my complete move from Boston to California. He quoted me one price. It turned out to be double! I have had to deal with three other companies who extorted money from me and had possession of my belongings. After paying a moving company in the Bronx who told me that they had my belongings in storage, I did not receive my furniture. Only some boxes and bins that were busted up and delivered to me by some guy who told me he is only a driver! This company is under investigation by the attorney general’s office and should be out of business.
The rep Michael told me not to pay attention to the negative reviews because it was for another company and not his. What a liar!

I couldn’t be happier with my experience booking an in-​home move with Father & Son. From the moment I called to find out if it was possible to move furniture around in our existing home, the customer service was nothing short of excellent. Michael and TK finished the job within the expected timeframe and were generally awesome — courteous, respectful, genuinely nice guys. To top it off, Father & Son is a local business for us and we are so happy to support local businesses! Thanks again, Michael and TK!

My experience with Father & Son was excellent. They were recommended to me by the seller of my new condo. I was moving from the 4^th floor to the 2^nd floor of the same building, so my move did not involve a truck, or travel time from site to site. When I set up the move, I had specifically asked for the second move slot of the day, since I had the closing that morning. They were actually done with their first move early, and called me to ask if I wanted them to come early, but I was still at the lawyer’s office, so they started another move. The office kept in constant contact with me to let me know when they would be arriving, and once they did, the move went very quickly. The two movers were very friendly and efficient, and finished in the estimated time. My bill was what I had been quoted. Overall, an excellent experience for a truck-​less move.

Move away from this moving company!
I arranged to have Father & Son pack and move my 90 year old mother’s belongings from an assisted living facility in PA to another assisted living facility in NC. I paid to have her items packed and I wished I had done it myself. In many boxes it looked as if the packers simply swept their arm across a tabletop to dump her belongings into the box. There was so much breakage and missing parts to lamps and chairs that a week later i’m still trying to piece things together. They sorely underestimated the move and charged an additional $ 1,000 before they were all through. The saddest part was I paid extra for careful handling of a grandfather clock that my uncle had handcrafted and the mover assured me before he left that all was fine with the clock. Upon closer inspection I found the internal parts of the clock dented and put together incorrectly.
I would never recommend this company for a move.

setup the move about a month in advance and got my quote quickly and everything was clearly laid out. Movers showed up about half hour late due to traffic. Upon arrival they went right to work and got the whole job done in five hours including travel. very professional, reliable and hardworking team. I highly recommend this company!

The move itself went pretty well. What I’m most disappointing in is the customer service! I was very happy with the quality of service I received up to the move but after the move I received a charge that I was told I wouldn’t be charged for. I didn’t want to argue with the movers because they did a good job but I sent an email to the customer service rep I was in contact with to ask him why I was charged and to make sure I was supposed to be charged for that and I heard nothing back. I sent a follow up email and nothing… sounds like they want to reel you in but don’t really care nor follow through with customer service… disappointing.

Just completed my move with Father and Sons. They were recommended to me by a friend that recently moved in our town. It was a local move so I was quoted $ 99/​hour with an estimate of 10 hours for moving (4 bedrooms). The team showed up on the dot and was very professional. They were careful with our belongings and pointed out any existing damage to the furniture as they were packing up. They were careful that they got everything. It was only a 10 minute commute to the new house and they got to work right a way with the unloading. The entire move took 4.5 hours and I actually ended up paying half of what I was quoted. The move team (3 guys) worked hard the entire time and did not waste time to drive up hours. I tipped them well and bought them lunch.

Really we just had like 10 pieces of furniture, we had done all the boxes and small stuff ourselves. As someone else said, they arrived early, which was cool in a way, but then again not, because I had to chase down my cats which scared them (I had planned to lock them in an empty room before they arrived), and I was in the middle of doing something last minute I thought I had time to finish, but hey, they were EARLY and we wanted to get done, so it was cool. 3 really strong guys arrived, one spoke no English but that didn’t matter because he could communicate with the team leader. They noted the arrival time because payment is based on arrival time, start to finish and they would tally up the bill at the end for our cash. They moved quickly but did not wrap anything in blankets, which was ok I suppose since we were only moving like 4 blocks away. At the last minute, I had this feeling I should guide them to the new place, so I drove my car and they followed. (Didn’t want any last-​minute we got lost crap.) They unloaded even quicker than they loaded and to save time we decided against having them put the bed frame back together. So, start to finish, 10:30 to 12:15. This is under 2 hours. The guy says $ 500 and whatever dollars. My husband is digging out his wallet to pay and I’m like, no wait, that’s wrong, it was done in under 2 hours. The man starts arguing with me and I’m explaining to him how to tell time! Finally he says oh yeah, you’re right. (No kidding.) Redid the quote sheet and paid him the correct amount. I’m very glad I decided to follow them and stay with my husband and I listened to my inner feeling, we might have gotten ripped off there. It «could» have been an honest mistake, and they were fine, but I wish I had read the reviews first, just did not have time since the mover I had lined up canceled on me 3 days before our move so we had to find someone FAST. I probably wouldn’t use them again, but nothing terrible happened, and the men were perfectly polite and all, it’s just my feeling.

Overall the move was quick and painless. The movers arrived 1 hour early, which kind of put me into rush mode to get some last minute stuff done that I thought I had time to do. They completed a 3 room move from pickup to drop off in less than 2.5 hours with a 30 minute transit between destinations. Overall the three men did a great job, there appeared to be no damage to any items and they were very courteous.

The three gentlemen that came out were professional and friendly and did a good job. Although it took nearly twice what I was quoted, my rate did not increase. I would recommend them to anyone looking to move.

Reasonable prices. Great customer service. Special thanks to Mike Davis for being so helpful and understanding. He assured me that everything will be taken care of. They showed up, they packed everything in a timely manner.

They completely underestimated my move. Forgot to tell me I had to pay 1 month storage up-​front on the day of the move and charged me to wrap my mattress in plastic (I was storing it for 3 months). They only accept cash and it was a big problem that they went waaaay over what I had ready.
They told me I could request the same team when I moved in my apartment so I did. But a new team showed up. The workers were great. It’s the office staff that suck so bad. While my stuff was in storage, they kept sending me bills and after I paid, they would send me late notices saying they were selling my stuff.
As I was unpacking, I realized I was missing a couple items. Nobody from claims ever called me back. Im not surprised.
Pay a little more and use someone else. It will save you a world of trouble!

When you are relocating moving day is the most stressful day of all. Strangers come, touch your personal belongings and assure you that they will be delivered safely. Well, my experience with Father & Son Moving and Storage was less than thrilling. If I had known what the move was going to be like I would have gone with another company or did it all myself.
I hired F&S because I was quoted a $ 500.00 price for a 4 hour move from Newton to Framingham. My girlfriend and I were prepared and ready for the truck to arrive between 8−9am, which it did at 8:30am (so far so good). It was a moving crew of three people all between the ages of 20 and 55. I was surprised that they moved all of our belongings in two hours, my hope was that they would move our stuff into our new condo just as quickly. Well…
The drive from Newton to Framingham (via Pike) was only twenty (20) minutes and after 30 – 40 minutes of waiting for the truck to arrive I was getting nervous. After calling the home office I spoke with Mark who said he would reach dispatch to find out where the truck was and give me a call back. I never received a call back but after another (20) minutes of waiting the truck arrived. So, after waiting over an hour for the truck to arrive the unpacking began, when I had asked the lead mover where they were he said the GPS had taken them a «really weird» way and it kept shutting off on them. The most he was able to do was deduct a half-​hour from our move quote.
Slowly (and I stress slowly) the unpacking began. Little by little our items made it into our condo but it still wasn’t happening as fast as it could have. The most disturbing part of our move was with one of the movers in particular whom we never really got the name of clearly. During the move he kept commenting on our stuff, not negatively, and even asked us how much we were paying for our new place. In addition, we own two bicycles which instead of carrying them in he decided to ride them to our back door. Also, one of our loose hats that made it into the moving truck arrived at our door onto of his head. Needless to say it was thrown out because of hygienic reasons.
To add extra anxiety to our day we had Comcast scheduled to arrive at 3pm. We agreed to this time because being told it was a 4 hour move we believed our place would be free of moving men by that time. Well, Comcast actually arrived EARLY (when does that happen?!) and F&S were just finishing up. When presented with the bill it was almost $ 300 over what we were quoted; when asked if this price matched up with the quote I said, «No.» I had no choice but to pay and keep in mind that this was with the half-​hour deduction!
The following day while working a co-​worker and told me about an experience she had with a moving company and began describing how uncomfortable one of the moving men made her. As I described the man, who took a personal interest in our stuff, to her her eyes widen and she began describing the same facial details back that I had yet to tell her!!! All this before I even mentioned it was Father & Son moving! She chose them because they were the cheapest and now I can see why.
Overall, I’m glad I didn’t have to lift a finger for this move but cheaper does not mean better service. I did take a look into the moving truck a few times during the move, both out and in, and I regret it. Every item was stacked on top of each other, there had to be a reason for it, nothing arrived damaged or broken. However, I expected a level of organization.
Skip the headache and frustration, do not choose Father & Son.

After filing a complaint with the Better Business Bureau. Father & Sons offered to settle for $ 120.00. I signed their release in June and haven’t received payment yet. I’ve reopened my complaint with the Better Business Bureau. Am considering taking them to small claims court next.
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Today I’ve taken it one step further and filed a complaint with the Attorney General’s office.

I read the previous review here and personally don’t put much stock in something written by someone who can’t even put their name on their profile.
I have used Father & Son on two occasions. The first was when having some household items moved from Wells, ME to Sutton. The second was having some of the items from the previously mentioned move and the contents of a home in Webster, all moved to Southbridge.
Both moves were handled professionally with no damages by friendly and efficient crews. They called a day ahead to confirm, showed up on time and did the work for the price they quoted.
Although I hope not to be moving again anytime soon, Father & Son would be my first phone call.

Horrible horrible horrible. Worst possible day ever
Literally seven hours late. WHO is seven hours late and can get away with that. And the worse thing was the dispatcher literally kept saying, they will be in an hour, then will be there in 30 minutes, they will be there in 20 minutes. I don’t care WHAT sort of business you run, and what day of the year it is, you can’t be seven hours late with the new tenants moving in and your former landlord threatening to put all your stuff on the sidewalk.
Exactly WHAT is the point of making a reservation if you not going to be there at that time (OR in that ballpark of a time). By the fourth call WHOEVER we talked to on the other line literally told us «to stop f**** bugging them or we won’t get any movers.» OK so threats are awesome and make my day ever better. ALSO we when they did actually show up it was alluded to that the reason they were SO late is because they accepted another job for the same time (for double the money?). Whatever these people are SO unprofessional, fucking idiots.
And then they won’t take off the last item out of the truck till we paid them, what freaking assholes. Is there some licensing board I can report them to?

This company is absolutely HORRIBLE and I am being nice when I say HORRIBLE. First they give me a quote which was reasonable compared to the other movers when considering I was moving from St. Petersburg, Florida to Boston and I needed storage for a couple of weeks as well. But they show up 4 hours late, I scheduled them for pick-​up at noon but they didn’t arrive until 4pm. From there they jacked up the price of the move by two thousand dollars because of the number of boxes I had packed. The supervising mover called the main office and we compromised at an extra thousand.
When I arranged for delivery and I was told I had to pay extra… again. So again, I negotiated a price. The delivery day was a Friday morning and they never showed up. Saturday and Sunday came and they were no shows, I called and left message after message and they never picked up the phone or returned my calls. I called throughout the week and no one answered the phone. Finally, a week later I got a return phone call and we scheduled new a delivery day. The delivery day came and went and they were a no show. I called and someone answered the phone and was told the truck broke down so I scheduled another delivery date.
The movers arrive but of course they are 4 hours late and it took them well over the agreed upon 3 hours to move my furniture into my new place. They actually received a ticket for parking illegally and tried to add the ticket amount into my total. The biggie is that they told me I had to pay in all cash when I was told on the phone I could pay with check or credit/​debit card. So they had to keep my big screen tv until I got the cash.
So again, I call and call to try to schedule a delivery date and was told that I would have to pay the move-​in rate per hour plus travel time for 3 people. I said, NO! I would drive out to their warehouse and pick up my tv. We played a one-​sided game of phone tag again with me constantly calling and no one picking up the phone. So I called my bank and cancelled the deposit I gave them and guess what, they call me back the next day. I scheduled a time for me to pick up my tv that weekend and I will NEVER use this company again!!!

NEVER EVER hire these people!
I wish I would have read the reviews here on Unilocal before hiring this company, cause absolutely everything that has been said here is true!
When I first booked them they told me that they were going to show up between 1 and 2 pm on a Saturday… they ended up showing up at 4:45 pm!!! This isn’t what really bothered me, but the fact that I kept calling and calling to see what was going on and no one was picking up the phone! I left three voice mails but nobody returned my calls! When they finally arrived they told me that they were late cause they had another move right before mine that took much longer and that it wasn’t their responsibility, but the office’s, to let me know that they were gonna be late. Then, when the handed me the form to get my signature I noticed that the per-​hour rate I had agreed on was completely different as what they had told me before! same happened with the minimum number of working hours which was supposed to be 2, but now they were saying it was 4. After the movers called the office this got sorted out, but it took an extra half an hour for them to start loading the truck. After the move was done and it was time to pay, I noticed that the final price was off by 10% and the told me that there was a «Fuel Fee» that no one had mentioned before; unfortunately I had to pay it cause it was in the fine print of the document I had previously signed.
Anyway, all these people want is your money; they don’t give a darn about costumer service, being honest or even their reputation, so… NEVER EVER hire them.

6 Reasons to never hire Father & Son movers:
Reason 1: They showed up 6 hours late. This was after several calls to the office and them promising to call me back. Why am I making all these calls?
Reason 2: I smelled alcohol on them. Probably where they were for the last 6 hours… at a bar.
Reason 3: One guy fell carrying a night table because he was wearing sneakers as it was wet out with all the snow and slush. Really guy? Sneakers? C’mon act like you’ve done this before. I’m probably going to get sued for that one.
Reason 4: The shook me down for an extra $ 125 over the quote citing «travel time» and they wouldn’t remove the last piece off the truck until they got their money. Argued with them about it but they wouldn’t budge and I just wanted these thugs out of my house.
Reason 5: When they left they dumped a bunch of McDonalds garbage right in front of my condo.
Reason 6: The office manager Anna doesn’t know what she is doing and she’s going to hear it from me on Monday!!!
PISSED is not the word to describe my anger!!!

Unless you like companies that are dishonest, avoid these folks like the plague.
I am moving two pianos, and asked for an estimate. They seemed okay on the phone, but I wanted to check Unilocal reviews. I was confused because the Unilocal page showed the wrong address in Medford, and the Unilocal telephone number listed is for a Marlborough company.
Anyway, I checked the company’s web site and they proudly display a «Better Business Bureau ACCREDITED» shield. Since I was getting mixed signals, I checked with the BBB website. Truth is they are NOT BBB Accredited; moreover BBB gives them an F (as in Failing) rating!