I was told one thing by and employee and went back a few days later and another employee wouldn’t let me finish talking and was very rude and snarky and she would not honor what I was told before. I have been going there for a few years and I won’t be back.
L B.
Évaluation du lieu : 2 Billings, MT
I loved Vision Optical… I have/had been going there for over 20 years. What anchored me there, however, was the onsite doctor. I was always remembered, and it felt personal. He, however, had a stroke and there was a big write up in the local paper. Area doctors pitched in, working for free, to keep the doctor’s contract intact. Once he was healed he returned and I went back to him here at Vision Optical and it was great. Until I called for my annual appointment the next year. Turns out they chose not to renew his next contract. Something that only came out after a lot of dancing around it on the phone – they implied he retired. The problem being that the previous Doctor was in possession of my LASIK paperwork, which I need. Had that not been the case, I don’t think I would have found anything out. I was torn as to where to go. However, after that they have had a number of doctors in and out of there. The main reason I enjoyed coming here was gone. Otherwise, my glasses and contacts over the years were of great quality, and the service was good. For me, the new round of doctors is just too much. So, what would have been 5 stars from me, is now 2.
Buzz M.
Évaluation du lieu : 5 Billings, MT
As good as it gets. Serious. I’ve been wearing prescription eye-wear most of my life(46 years) and found these guys about 7 or 8 years ago. I won’t even consider going anywhere else. Top notch service first and foremost. Always greeted with a «Hi Buzz» when I walk in. The on location Doctor is excellent. And there’s no fooling around. They’ll get you in and out lickity split. Great selection of frames and sunglasses here also. Plus, on occasion, they’ll have a little after hours party with wine, cheese, and special offers. They do things right at Vision Optical.