Customer service is great & no issues w/the internet or TV. The prices are a little steep though. I’m not sure if that’s unique to southern MS or not. I recently moved from northern California & I’m paying $ 20 more a month here. And that’s for TV& internet bundle. I had comcast in CA& had their lowest internet bundled w/basic cable. I paid only $ 61/mo. Comcast isn’t offered in this area. Anyway, you are under contract for a year & of course incur a fee if you want out of it. I was looking into Cable One but coworkers were complaining of poor customer service & the internet going down often. Just be sure to do your research on the different packages AT&T offers. Of course depending on what deals they have, sometimes it’s cheaper to bundle than to go the internet only route.