Horrible store. Tanya Weldon is a poor excuse for an assistant manger. All they care about is money not whether they have great customer service. My experience would NEVER make suggest Sprint EVER!!! How can you have a policy that states they charge a restocking fee for unopened merchandise when they are the ones that open the box! All of the associates in the store were rude. They even told me never to come back. I requested they call the store manager so I could speak with her. Tanya’s response was I’m not calling her, she’s off. Way to go Sprint. Keep in mind I had this device for less than an hour.