Pro Guard

The same Manager runs both Proguard Roofing and Remodeling and Virtuoso Remodeling and they have the same address. You can use google to find his name. See my review on Proguard the original company I signed a contract with. After I cancelled the Proguard Contract they conveniently created a new company called Virtuoso Remodeling. I unfortunately signed a contract with this new company. They had absolutely no experience in building an 16′ x 16′ addition and I found out the hard way. Upon starting the job they immediately tore off the Vinyl siding even before digging the Foundation. They dug a 20 ft x 20 ft foundation hole that sat dormant for 5 weeks. In the Contract details that I wrote, I stated that they needed to secure area around the hole do to possible flooding. They didn’t follow the Contract. Sure enough we had a Flash Flood and I ended up with 8 ft of water in the hole. There were rain delays but the crew just sat around the job on the Sunny days. I had a security Camera watching them and barely any work was being done. The Concrete blocks and cement that was delivered to the job was growing mold. It was eventually repossessed by Oneonta Block company because they had received a bad check according to the driver taking the material away. I finally had to dismiss this from the job and hired a professional. They also were using a Concrete Sub Contractor that was an accused Felon. I found this info out when I did a google search. The Manager somehow thinks he has no responsibility for his Subcontractor’s performance. This was the incompetence I was dealing with. Instead the Manager made excuses that to me that me the customer was at fault some how for this fiasco. I was going to sue them but I couldn’t waste anymore of time dealing with incompetence. Once they were off the job I rented a Skid Steer and secured the area and haven’t have had any water problems since. Simple thing to do but too hard for this outfit. Project is now almost complete using a competent contractor. Buyer beware please!