Blue Canoe Properties

This company is the hardest to get any information from or get maintence to come out! the day i moved in my closet fell and i couldnt unpack anything and the roof was leaking and when we filled out a maintence form they did not call or come out till about a week later and that was after my roommate and i went down to the office twice and called them about 10 times and when they finally came out they didnt even fix my closet right. It fell again as soon as i started unpacking again. this was back in september and now we are trying to find out if our fireplace has been checked and/​or is working and my roommate and i have been calling for the last two weeks and we get transfered to maintence and NO ONE EVER ANWERS.
this is the worst company EVER. too bad they own most of southside though.
CANT WAIT TO BE DONE WITH THIS COMPANY! counting down the days!

guess someone from BLUE CANOE payed Unilocal to delete my review. I’ll just repost it again!!!
DO NOT deal with this company. They obviously don’t take care of their rental properties at all. Last year I moved into the Glen Iris Apartments on 11^th PL and it has been problem after problem ever since.
First of all, as soon as I moved in, I noticed there was a crack in the bathtub. How did they not notice this when cleaning and preparing the apartment for another tenant? Oh wait, that’s because they don’t bother to even upkeep anything to begin with. I told Blue Canoe about this crack and they assured me that the crack wasn’t a concern and it wasn’t leaking. Turns out it was leaking to the downstairs tenant. They had to repair the crack and I couldn’t use the tub for 2 days. This was a sign of things to come.
Another problem arose shortly thereafter. The air conditioning in my unit is pure garbage. During the cold winter of last year, I was freezing my family jewels off and the unit was barely heated at all. Not only this but it would keep running constantly and ran my power bill to insane amounts of money. I called and called them about this and they would send someone down occasionally, only to temporary fix the problem but it would go back to working like crap in a short amount of time. Its now summer time and instead of freezing in my apartment, I’m now burning up and my power bill is $ 200 dollars every month.
My biggest isue with this aparment is that it’s infested with ROACHES. I’ve never seen so many bugs in my life and it really makes it hard living somewhere where you have to put everything you buy at the grocery store in the fridge in fear of bugs getting in it. They have sent pest control to spray multiple times but it doesn’t do any good because the bugs are probably numbered in the thousands inside the walls and cabinets. This is so disgusting and makes the place unlivable. I’m getting out of here as soon as I can. Please don’t rent at 1119 11^th PL S Apartments unless you love having tiny roach guests for dinner every night.
Also, the grounds around the apartment are not kept up at all. There’s trash everywhere and the grass is a mile high up. Apparently Blue Canoe sold the property to H2 Real Estate or something. They seem just as bad as Blue Canoe and don’t respond to my phone calls or fix the problems I have here. It’s been a nightmare and I’m paying way too much for the conditions I’m dealing with.

I moved into their newley renovated apartments off 16^th Avenue South called Silver Oaks. I moved in October of 2013. I was the first person to live in the newly renovated apartments. They did a good job with most of the interior work such as updated appliances in the kitchen and bathroom.
However…
The winter storm from Hades came this winter and the true problems showed themsleves.
First they half asses the renovations…
The windows are sealed shut and not completly closed. They have to be the original windows and hold no air /​heat in the apartment. So as the winter went by there wasn’t a day my hands weren’t frozen as I sat on my couch or just being in the apartment period.
Now it’s August and our A/​C units has broken 3 times. This past time it broke at least 3 days ago and I have called at least 6 times and spoke to somone yet no one has came out to fix the issue. Try sleeping in 85 degree heat.
The previous times they only refilled the coolant in the A/​C and completely dis-​regarded the leak so obviously it just all leaked back out.
The A/​C units are turrible as Sir Charles would say. These units have to be the original units as well and 1. while it is running you can barely hear yourself talk while in the apartment. 2. they never stop running because the air /​heat doesn’t stay in the apartment.
I would truely hate to live in their older properties and this one isn’t new.
If you need to rent in Bham… live under a bridge before considering Blue Canoe.

DO NOT deal with this company. They obviously don’t take care of their rental properties at all. Last year I moved into the Glen Iris Apartments on 11^th PL and it has been problem after problem ever since.
First of all, as soon as I moved in, I noticed there was a crack in the bathtub. How did they not notice this when cleaning and preparing the apartment for another tenant? Oh wait, that’s because they don’t bother to even upkeep anything to begin with. I told Blue Canoe about this crack and they assured me that the crack wasn’t a concern and it wasn’t leaking. Turns out it was leaking to the downstairs tenant. They had to repair the crack and I couldn’t use the tub for 2 days. This was a sign of things to come.
Another problem arose shortly thereafter. The air conditioning in my unit is pure garbage. During the cold winter of last year, I was freezing my family jewels off and the unit was barely heated at all. Not only this but it would keep running constantly and ran my power bill to insane amounts of money. I called and called them about this and they would send someone down occasionally, only to temporary fix the problem but it would go back to working like crap in a short amount of time. Its now summer time and instead of freezing in my apartment, I’m now burning up and my power bill is $ 200 dollars every month.
My biggest isue with this aparment is that it’s infested with ROACHES. I’ve never seen so many bugs in my life and it really makes it hard living somewhere where you have to put everything you buy at the grocery store in the fridge in fear of bugs getting in it. They have sent pest control to spray multiple times but it doesn’t do any good because the bugs are probably numbered in the thousands inside the walls and cabinets. This is so disgusting and makes the place unlivable. I’m getting out of here as soon as I can. Please don’t rent at 1119 11^th PL S Apartments unless you love having tiny roach guests for dinner every night.
Also, the grounds around the apartment are not kept up at all. There’s trash everywhere and the grass is a mile high up. Apparently Blue Canoe sold the property to H2 real estate or something. They seem just as bad as Blue Canoe and don’t respond to my phone calls or fix the problems I have here. It’s been a nightmare and I’m paying way too much for the conditions I’m dealing with.
TLDR: Blue Canoe sucks. h2 sucks. The air conditioning doesn’t work. The apartment is roach infested and the grounds are trashy.

I have had a really hard time with BCP. We moved [back] to bham for me to accept a job position and had one week to find an apartment. In the 2 years we were gone, BC bought up a lot of properties around town.
I was lucky enough to have a guy answer the phone and agree to show me an apartment. It DID have all we asked for but was out of our price range. A day later, I applied for it and didn’t hear back. I had to move into my boyfriend’s garage apartment for a week before BC ever got back to me.
Call after call after call. It was very stressful living out of my suitcase and stressful getting NO ONE on the phone EVER.
We moved in but experienced even more drama. Homeless people were living in the back parking lot of the building. We were the only people choosing to park in the back of the apartment. I’m not sure why? but we were. And these strange people sleeping in a tent on a trailer hitch concerned me.
I call BC and a guy told me he’d post «Tenant Parking Only» signs. HAAAAAA… that never happened. Finally, I called the police. They eventually shooed the folks away.
Next, the neighboring building’s plumbing exploded and a constant stream of condoms, cigarettes and human waste was flowing into the back parking lot. I called BC and they never returned my call. I emailed photos of the waste. Nothing. I knocked on all the doors of the other building until someone gave me the # to their maintenance man. Nothing. Finally, I called the HEALTH DEPARTMENT and they fixed the problem.
Lastly, we have horrible across the hall neighbors who feel their belongings belong out in the hall. The hall is crammed pack with their trash (dog pads, grocery bags with animal turds, regular trash and mountains of junk). I have sent pictures to BC twice over the year only to be told «yes, this is a violation. we will take care of it. we’ll send notice and if that doesn’t work we’ll give them a „stern“ phone call.» well, you know what? THE TRASH IS STILL THERE. it’s always there. As of ⁷⁄₅ we have lived there one year (and are moving out this mo) and the trash and junk has only grown. It has never been cleared away. A YEAR!
We had a leaking roof for months in the living room. They never fixed the water stain on the ceiling. We had a dripping faucet for months (which finally a different maintenance fixed) which made our gas bill much higher because it was hot water.
BC DOES NOT CARE ABOUT THEIR PROPERTIES OR THEIR TENANTS. DO NOT RENT FROM THEM. I hope to God I never have to again. Someone told me their management tanked and a guy from the team took a lot of properties and started Dwell. Doesn’t surprise me. Maybe if they were more concerned with the properties and tenants and less about their swanky salvaged wood office… I’d have a different story to tell.
I have nothing good to say about them other than their maintenance man Van seems to be on top of things and knows what he’s doing.

I’m very pleased with this rental co. They were über busy the day I signed my lease and went out of the way to accommodate me, as I had to go out of town. Normally they require 24 hours to turn a unit. They did it in 3!

STAY AWAY! This company does absolutely nothing to maintain their properties, take care of their tenants or answer the phone. We have had nothing but problems with our a/​c and requests for other issues like hall lights being out go forever without being addressed. No pest control. No garden maintenance. Don’t know where they learned about customer service, but they don’t seem to care about tenants once you’ve signed the lease.

Lived in a Blue Canoe property for over a year now, haven’t really had any of these major problems everyone else is mentioning. I found and got settled into my apartment easily and haven’t had any hassles with rent or property maintenance. Repair man is always prompt and polite and I never have trouble reaching the office, though I’ve discovered online is MUCH quicker than over the phone. Overall I’ve had a pleasant experience and will be renewing my lease.

I live near apartments managed by this company. Grass and weeds are out of control. Outside of buildings look horrible. They are an eyesore in this beautiful, historic neighborhood.
You may also want to discourage use of 40^th Street S. as an ashtray by the tenants in the upper units. The ones on the alley side ALWAYS discard their butts onto the street rather than using a true ash tray or other non-​littering method of disposal.