Ok for a new business, the worst thing to do is to be rude to your customers. So I went into the new station on Woodward, Shell /Dunkin donuts station. I had my rewards car and a gift card, which I have used them both before. But, for some reason today the card reader was stating they where inactive. So I walked inside and asked the person behind the counter, if there was a problem with the machine. His reply to me was can you please relax. I asked him then can we checked my rewards card to make sure it was working, his reply was how do I know if it’s working. I called the station and the person I the phone told me they have had other complaints from this same person. I will not go back. I don’t have to be treated like that from anyone The Dunkin donuts employees are awesome this happened at the shell side
Brandon R.
Évaluation du lieu : 4 Birmingham, MI
This is a perfect pairing, Dunkin Donunts and Shell Gas! While my coffee service was a tad slow during my initial visit, they are still opening up this location so it is to be expected. I will also note that there seemingly not a lot of on-site parking, which could pose a small problem in the mornings for us DD lovers. The Dunkin Donuts presence itself inside is to the right, a nice area for it. Digital menus, good lighting, and seemingly a solid donut selection for this location were promising to see. Staff were on the spot and welcoming, which is common for DD locations and I’m glad to see that same trait here. Small seating area inside, decent sized waiting area for your food/drink, and the new location make this a win in my books. Overall: New Dunkin Donuts + New Shell Station Can life get any better? I submit it cannot.
Karen W.
Évaluation du lieu : 4 Royal Oak, MI
Dunkin Donuts is now open inside of the Shell Gas Station on Woodward Ave. I stopped in the other morning hoping to fill up the gas tank and grab a coffee and a water on the way to work. The good news I was able to accomplish 2 of the 3. The gas pumps are not up and running yet at the Shell station but Dunkin Donuts is up and running whipping up hot coffee(or iced if you prefer) and fresh bagels, donuts, breakfast sandwiches etc. I found the employees to all be enthusiastic and friendly… hello newbies! If you live nearby you should check your mail for coupons because I got a bunch in their grand opening flier. $.99 any size iced coffee, free travel mug(thanks!), free hot coffees and more. On a side note, once the gas station is up and running the parking lot may be a little crazy, there really isn’t much in terms of parking aside from the pumps so I anticipate this being quite the fiasco… especially if people haven’t had their coffee yet!