Fronterra Grill

This place should be called Fron-​terrible Grill.
I stopped in here tonight with my 8 year old son for dinner and even he was appalled by how rude every single person in here was.
We came in at 8:40, there were a few people at tables and the door said they were open until 10. I asked the hostess if it was too late to be seated and she said no not at all. Right.
So she proceeds to seat us in a booth surrounded by filthy tables and booths that employees were frantically scrubbing and sweeping and wiping down; it looked like 26 Helen Kellers just finished trying to play toss our dinners into each other’s mouths.
A server comes flying past and halts for a second to shout his question of our drink order and keeps going to his other table.
He comes back and literally slides/​throws the drinks on the table sloshing them all over the place. I felt like we were on a hidden camera game show and he was on a timer trying to win a million dollars for being fast but not nice. He again shouts wanting to know what we want to eat; I decide to cut him some slack on the shouting because I notice my son and I are having to shout at each other to be heard over the music that’s at a ridiculously loud volume.
He leaves to input our order, it’s maybe 8:44 at this point. The employees are frantically cleaning and have flipped every chair not being sat in onto the tables. All the female employees are standing around the cashier/​bar area looking really not thrilled to work here.
8:55 our server returns and throw/​slides the plates on the table with such force they slide a solid 2 feet and crash into our drinks. So freaking rude.
The children’s plate with quesadilla and rice and beans was fine my son ate every bite without complaint.
I ordered the grilled shrimp tacos with corn tortillas. $ 14.50. So I’m expected it to be pretty decent. I open the foil and there are 3 soggy flour tortillas steamed into each other sort of stagger stacked on each other and huge serving of grilled shrimp and cooked pico de gallo, otherwise known as sautéed onions and tomatoes… so weird. I was really annoyed that I had to scrape all the shrimp and stuff to the side and peel apart the tortillas (which is why I prefer steamed corn tortillas!!!) and then portion out the tacos myself but whatever. The shrimp were at least good.
The server shouted asking if everything was ok without even looking at me as he sprinted by a couple times.
Before I’m even done he brings me a to go cup of Coca Cola (thank you) and throws the check on the table and shouts thank you. Like, what is this guy on? Can I get some for Monday morning?
We go to the cashier to pay with the über friendly (NOT) grumpy girl working the register. Time: 9:12pm.
32 minutes y’all.
Needless to say I won’t be back here. As we were pulling out I noticed a family park and start to walk in; I still feel guilty for not warning them to go somewhere else. But hey, they will probably be able to finish eating in the time it would take to drive elsewhere with Speedracer working tonight.

B’ham area Mexican food. Pretty much all the same.
Atmosphere–
This is what makes this place stand out. The inside is decorated like you are in an outdoor courtyard café. The booths on the wall have an overhang above them like the awning on a nice little hacienda. the middle area holds the tables and the ceiling is painted a super dark blue with string lights. AND its clean.
Staff–
I have never been to a restaurant where the staff moved as fast as this place. These people WORK.
Food–
No better or worse then the other options in the area. I get the same thing everytime at every place we go to and its good.

My friends have an annual party at this place at the end of the summer every year. And this past time we went my best friend and I found a course black hair in our food (we shared a plate) and we both have thin fine hair. Shes blonde and my hair is brown. We both ended up with food poisoning that lasted about 3 days. Not pleasant.

The rice and beans are good but I called in on my lunch break, I asked for cheese enchiladas, as I don’t eat meat. I called to let them know I would be bring it back because I got beef not cheese. I was told I had to bring it back as is. Not to eat the rice or beans (the only thing I would be having for lunch) or I couldn’t get them made correctly! Customer service sucks!!!###

Lost our business. After my wife speed in after a long day of work to get a Togo order. Spent almost $ 50 ordered 3 meals and 2 orders of chips and 2 cheese dips. Only got 1 salsa. My wife asked for another to go with the 2^nd bag of chips and they wanted to charge $ 2.00 for a small salsa. That if we had eaten there would have been free refills. So they lost or business. Food was not that great anyways.

Food was served fast. Got my order to go and spent $ 45. I got two bags of chips and only 1 small salsa. When I asked for a second, I was told they would charge another $ 2. Seriously? The food is mediocre at best. I only stopped because it was on my way home. Never again! For $ 45 you could throw in a second salsa.

Fontera Grill is a convenient location, service is adequate, and the food is served super fast. The restaurant is large, and they can easily move tables around to accomodate big parties.
The menu offers pretty typical Mexican grub. I had the Chicken soup, and it was just okay. I thought it had too much rice. I probably would recommend something different.

Excellent service… You get your food within 3 minutes after ordering. Good food. Good Mexican restaurant!

They must have an assembly line of 200 hard working cooks in the kitchen because food comes out with blinding speed. Unfortunately, it really tasted that way. It’s very average, gringo mex at best.
It’s cheap, fast and utterly forgettable. Yawn.

Decent Mexican restaurant, however light years better than Habaneros Mexican Grill, which was where I went last time in town and was horrible. The Margaritas were ok, coulda used some more Tequila. My Pork Carnitas came out very fast, like Jimmy Johns fast, but were actually pretty good. Not up to the places I have back home, but not a bad experience at all.
To the owner: you are missing out on a lot of potential. First thing I noticed, no artwork from Mexico. Get some framed art work and plant life that is relevant to Mexican culture to spruce the place up. Also the bar needs a major overhaul. It’s a nice bar table and top, but no draft beers and taps, half of the seating potential is taken away by the cash register and the liquor bottles aren’t properly on display. The back of the bar needs to be a mirror, it gives those at the bar (with there backs to the door) a chance to see the nice view out the windows behind them and gives a sense of a larger area. Then there should be beer coolers showing what bottles are in house. Presentation is key and can be inexpensive.

I can safely tell you that Fronterra has the fastest service I’ve ever encountered. Like, the waiters run kind of fast. The food is just fine. Nothing to write home about, but fine nonetheless.
It’s usually pretty crowded, but since it’s a big space, I’ve never had to wait more than a few minutes to be seated. Once seated, you receive chips and salsa almost immediately and drinks come within a minute or two.
If you’re in a hurry and want decent Mexican food, Fronterra is your place.

Tried to have dinner at Frontera tonight. The service was awful. There was one server for each have of the restaurant so he was doing his best, but was very slow. The margaritas where AWFUL! We tried to send our pitcher back and get something else and the manager refused to do that. We did not want to pay for these terrible drinks and she threatened to call the police. We cancelled our food order and paid for the pitcher and left. Worst customer service I have ever seen from a manager! We will absolutely NEVER return to this place!!!

Fast service! Nice atmosphere with the standard menu for Mexican restaurants.

Super fast service! The staff is friendly and the food is good for the price!