Ordered at 6.50 pm, never got the food til 8 pm. tried to cancel, they hung ip on me 4 times so yea good luck guys!
Heather B.
Évaluation du lieu : 1 Birmingham, AL
Horrible sums it up. Our order was placed online around 11am to have two pizzas delivered to my place of work. The delivery time was estimated to be 11:48am. At 12:20pm we called the location, which is literally less than a mile from our store, trying to find out where the food was and why it had not yet been delivered. The woman who answered told us we’d get a $ 10 credit in the system, whatever that means. She acknowledged that they knew the delivery was over a half hour late. The driver had called to find out where we are located, then told us he had the wrong number and hung up. Our lukewarm pizzas finally arrived at 12:38pm. Totally unacceptable. I might be more understanding if Google Maps didn’t estimate it taking 6 minutes to WALK there. In my only past visit to sit down and have lunch there, it was next to impossible to get a refill, the buffet might’ve had 2 varieties of soggy pizza out, and the pasta was funky. I ate a lot of breadsticks, which is not what I went there to eat. This location. Ugh. Might deserve at least one star if the staff was friendly, helpful, or even apologetic. Alas, they aren’t even that. I’d give it zero stars if I could.
Susan E.
Évaluation du lieu : 1 Birmingham, AL
I never review anything, but this was bad. Definitely THE worst pizza delivery experience EVER. Took 1 hr 50 minutes mid-day during the week to get a cold, soggy pizza! I called twice while waiting. The first time I called they said he was«on his way” – the location is literally 7 minutes away from my house – but 40 more minutes came and went. Each time I called they were somewhat apologetic, and knocked off some of the price(should have called more often!) Then when the delivery guy finally arrived, he tried to charge the full amount. Needless to say I only paid what was required from phone conversation. I will NEVER call this location again!
Angie H.
Évaluation du lieu : 1 Birmingham, AL
I wish I had read the review prior to ordering from here. Not only did it take them 2 hours to deliver my pizza on a Monday at 11AM. The staff was rude when I called to ask why it was already 45 minutes late. Do NOT. I repeat. Do NOT order from this location.
Ben h.
Évaluation du lieu : 1 Birmingham, AL
The worst pizza ever. The last three orders have gotten worse each time. I love Pizza Hut elsewhere, but this location creates tasteless, cold pizza with no topping consistently bad. Order the last time from Pizza Hut since they decide which store makes your pizza.