The Westin Birmingham

Nice looking lobby — all but the blue tape on the revolving door. The Westin is clean and well suited for this Up and coming downtown area. Dark woods and the scent of coffee from the coffee bar fill the air that soars upward to the 2^nd floor.
The Todd English PUB is located right there, and while I don’t see a lot of people rating it highly, I enjoyed my visit.
This hotel is connected to the Sheraton Hotel via Airbridge.

We all like shiny, clean and new stuff… except perhaps a raccoon that’s effortlessly digging through last nights pile of garbage purely out of enjoyment. The Westin is new, well furnished and slightly disappointing in terms of upgrade. Being a platinum member, I was a bit surprised they couldn’t get me an upgrade on a night when the hotel was nearly empty and I know for a fact that they had suites available both on the app and when I spoke to the agent on the phone. On top of it, I gave a very generous tip to the concierge, yet it resulted in nothing and no upgrade. Treat your platinum guests better please. I know it might be a bit selfish to complain about not getting an upgrade, but I’ve gone out of my way to stay at Starwood Properties this year and earn the top status with the chain, so please deliver on the promise of a space available room upgrade when I know that upgraded rooms are available.
The room was tastefully decorated, but the bath robes were dirty. Had to request new ones and on the upside, they were brought very quickly.
Breakfast credit is awesome and they let you pick anything on the menu if you have status, so that did compensate for the above.
I’ll conclude on the note that this is a good Westin property and I would probably stay here again. It’s new, generally clean and although I do wish they treated Platinum guests a bit better, it was overall still a good experience.

Stellar customer service, comfortable rooms.
Great area of town, close to the convention center and some lovely little restaurants in Uptown. While the Todd English P.U.B, is attached, the restaurant isn’t terribly great. How does a restaurant run out of turkey bacon on a Sunday morning at 8am?
The ONLY reason I didn’t give it 5 stars is that (apart from the restaurant) my room was neglected 2 of the 3 days I was there by housekeeping. I was fine the first day, but the second day I had to call at 4pm to have someone come and clean it before I came back at the end of my day.
All in all, I would DEFINITELY stay here again.

Worst shuttle service from the airport ever. We waited about 30 minutes for the aircrew to come when the driver could of just taken me and went back to the airport
The rooms were very clean and spacious. The pricing was also fair and they offer a military discount
Bar downstairs was not to pricey and there was plenty of seating outside. The bar closed at 1am,
If you dont want the coffee in your room there is a great coffee bar downstairs attached to the lobby area… I highly recommend it

It’s a Westin. You know what to expect… excellence. I have stayed at several Westin hotels and this one is on par with my other experiences. The place is visually appealing to look at, but we know the star or the show is the bed. Heavenly beds are… heavenly. They offer the best sleep on the planet. Love it. The surrounding area is a great addition as well. Staff is nice, that’s always a plus.

With The Westin, you usually know what you’re going to get: the decadent green tea/​aloe signature scent wafting through the lobby and into the bath products (though at some Westins you might get shower gel, this one only gives you the bar soap), a spacious room with a large window, a Heavenly bed, a decent workout facility and friendly/​accommodating staff (late checkouts! Woo!)
What the Westin Birmingham has that the others do typically do not: a pool. After my first stay, I vowed to bring a swimsuit and on my second, most recent, visit I did. Aaaand, I still didn’t use the pool. Damn me! There’s also a really nice deck area where you can lounge, perhaps with a decent beverage and a good book or a couple of friends? Oh, they also offer yoga out there. Pretty dang special. I didn’t have time to do any of this, but it’s nice to know it’s there.
I also appreciate the better than decent Octane coffee bar attached to the hotel (it’s not affiliated, however, so you cannot charge coffee to your room). This coffee bar magically transforms into a cocktail bar after 5pm. I didn’t indulge this time, but note for next time: I have a feeling I’d get a better glass of wine than I did at the hotel bar (they were changing their seasonal list, so perhaps a better selection is coming).
All the stuff I mention in paragraph one met my expectations. Oddly they don’t stock your mini bar here, but if you’re hangry at any given time, there’s a snack kiosk in the lobby. There’s also the Todd English Pub, which doesn’t appeal to me at all, but if pub food is your thing, have at it.
I’d give this Westin 5 stars but the Pub also provides their room service, so you don’t get the healthy options that other Westins give you (for example the Westin Memphis Beale St. now has a great smoothie menu). There seems to be literally not a single vegan option on there, not even a side of breakfast potatoes.
Now for that pool… third time’s the charm? Or it’ll probably be too cold by my next visit. Here’s looking forward to next summer’s pool time fun…

I don’t have one negative thing to say. Everything was beautiful and all of the staff were very helpful and very pleasant. Didn’t have time to do much but this location was set in a little cove and I passed it twice but once i found it, it was was gorgeous. Well place with many different styles of eating surrounding the hotel within 500 ft. The only thing that was weird was there not any USB ports that I found in my room for me to charge my iPad/​iPhone so I had to use the plug but not a big deal

This hotel offers New Balance workout gear for $ 5 if you have forgotten yours! I have never seen this before, but I love it. All the bathrooms in the rooms have a card that says this.
The only downside was the parking, if you don’t want to valet. Hotel parking was on the 5^th floor of the garage. You have to take the elevator down to the 3^rd, walk across the sky walk, and then take the hotel elevator down to the lobby. At least you get some walking in, but they do promote wellness. We paid at the front desk to be able to exit the garage straight from the exit ramp on that floor. Our hotel card didn’t work, we called and were told we would have to pay at the bottom. Hopefully, we will be refunded for that.
4 stars for the hotel, knocked off one for the parking fiasco. But added one back on for our cake. We’re traveling with the top of our sister’s wedding cake and they let us put it in their freezer.

Stayed here for 3 nights. Just a few small complaints I had was the lobby bar was expensive, $ 10 plus for a small absolute tonic. Also no drug store for about 10 minute drive by car. The shower heads in the room are very large, not enough pressure to supply them. Otherwise was a great experience!

Great place to stay. Friendly and accommodating staff. Super Clean rooms and bathrooms. The Westin catered several of the functions that i attended at the hotel The food was very good with breakfast really standing out.
Attached to Hotel is the celebrity chef owned «Todd English Pub. I did not get the chance to try any of the food served there but it looked like just a bar to me.

I’ve yet to find a Westin that I dislike. They have top-​notch, professional and courteous staff. The décor and feng shui are always on point.
This location is in a newer part of town, right next to a variety of restaurants. Parking was easy and the location was convenient.
The room was perfectly clean with appropriate amenities and a comfy bed with soft sheets and various pillows per preference (hard, medium or soft).
Only stayed one night but it was lovely and I would return again if in the area.

Perfect location for convention center.
ALLERGY SUFFERERS: dogs are allowed, so ask for an upper floor where dogs have not been if they bother you. When we called and were first told all rooms allow dogs it was concerning due to my allergies. However we were given wrong info. Dogs are put on 2 – 3 floors.
Rooms are nice and there was an outside pool on a lower floor roof.
Front desk staff was VERY accommodating especially Angelica, as others have mentioned.
There are a few eateries right outside the door. For out of towners who have never been to Birmingham (like us), the eateries outside are nothing overwhelming and there weren’t any «cool bars,» craft beer bars, etc like in many cities.

Angelica was 5 Stars! She was friendly, personable, confident, able and willing to assist two travelers from the Philadelphia area and answer their questions about Both the hotel and share some local facts about Birmingham. Very impressed and customer service at it’s best. I highly recommend she be on a fast track to management and as long as they continue to hire in the fashion they do this hotel will be around indefinitely. Highly recommend the Westin in Birmingham and thank you Angelica for showing us true Southern Hospitality!

We stayed here for New Year’s Eve, 2014 and could not have been any happier! The staff at check-​in were all great… very friendly and attentive. Love that you can walk to all the restaurants and bars at Uptown as well. I love the modern feel that the hotel has, from the lobby to the nice-​sized rooms. The bathroom and shower were very nice as well. Looked at the pool area, and it looked amazing too.

great décor… nice rooms. The pool looks awesome although i was not able to get in the pool. Staff are friendly and its very clean and quiet

This is my favorite place to stay when I travel to Birmingham. I fell in love the first time I stayed and I’ve kept coming back ever since. This is a full service hotel and it is near plenty of food options. I always take advantage of the valet option, especially when traveling alone for business as a female. The front desk staff is always very helpful and the entire atmosphere of the hotel is upscale and very chic. I’ve taken away one star due to numerous issues I’ve experienced with the room service staff.

Nice hotel. Great location, heavenly bed and clean rooms.
Valet guys are nice and polite. Guest service was ok.

a very nice Westin hotel.
lots of nice touches for the guest.
plenty of bats and resturaunts right there.
helpful staff.
was t g e highlight of my time in Birmingham.

One of the nicest Westin’s I’ve stayed at (and I’ve stayed at plenty around the world) but I’m sure that it’s a factor of this hotel being pretty new.
The daily parking seems expensive at $ 14 and overnight valet for $ 22; I parked on the street and it was easy and free, and just a 2 – 3 minute walk to the hotel. The check-​in process was easy and painless, as was the check-​out process.
Since the hotel is fairly new, the rooms are clean and nice. I was in a deluxe king room and the shower had a rain showerhead, which was awesome.
It was strange that some of the normal SPG amenities were missing, and I’ve stayed at an SPG hotel 17 stays this year and never had anything missing before. There was no free bottle of water (so I paid $ 3 for water), and the shower gel was missing. It was slightly inconvenient, but not the worst thing in the world compared to other things that could have gone awry.
Nice selection of food and drinks in the hotel — there’s a coffee bar and Todd’s English pub, along with a Brazilian steakhouse and a Mexican place right.
The gym was nice too, with 3 treadmills, 2 elliptical machines, and weights. It didn’t feel like you were trapped in a dungeon with no windows, nor did it feel like everyone was working out on top of each other. There were windows so you could look outside, and the equipment was new.
All in all, this was a great hotel and one of the better Westin’s I have stayed in. I’d recommend staying here and would come back here again.

I have only spent time in Birmingham once. It was a few years back, to go to a Widespread Panic/​Allman Brothers concert with my hippie friend. We stayed at the Sheraton, as it’s attached to the venue of the concert (the Birmingham Jefferson Convention Center). Unfortunately, I got kicked out of the concert for getting the crowd high as balls. This made me not want to really come back to Birmingham ever again. I mean CMON, who in the HELL gets kicked out of an ALLMAN BROTHERS concert!!! Don’t worry, I have matured and I don’t do that stuff anymore.
Since moving to Memphis from Atlanta, I get to drive through BHM everytime I make the trip home/​vice versa. On my most recent trip home (this past weekend), I left ATL around 830PM. It was rainy, and my head started hurting (maybe it was migraines?!). I had not gotten much sleep, and I needed to be at work in MEM the following afternoon.
On the drive back, it got worse and worse. In fact, I could tell my driving was getting worse. It got to a point where I noticed on my left screen on my car a yellow box came up… And I wondered «what could be wrong with a 2 week old car?” — and then I read it– it said „DRIVER ALERT– Rest Suggested!“. I wish I was making this up. Thankfully I was about 30 miles from BHM when that came up. So I took its advice.
I noticed there was a Westin in town that was not there the last time, and it was next to the Sheraton. So I parked in the deck that I was familiar with, and when I got to a door, it said „Sheraton, go left, Westin, go right“. At first, I turned left. Then I saw the long ass walk and remembered the bad memories. You better believe I turned around and headed to the Westin, and I am so glad I did!
The walk was much shorter, and I could tell the hotel was brand spankin new. When I arrived to the lobby, I was really impressed and how nice everything was. The signature white aloe scent, the lighting, and the dark woods made me immediately relaxed.
The place was like a ghost town, and I was greeted by a friendly gentleman, who got me taken care of in an instant– no issues. The base rate is $ 189 (not sure if they use AAA rates or not), but I used some starpoints and $ 55 to soften the blow. With my Gold status (Jelena, maybe ONE day I can hit Diamond!), I got a preferred room on the 8^th floor (out of 9).
Not sure what the preferred room entailed, but when I walked in, I was impressed. The room was well appointed, with gray walls, a 42» tv, floor to ceiling windows (however, I didn’t have much of a view, but at midnight in BHM, what am I looking for??), and that heavenly bed.
The bathroom was nice too, but it had the no door shower, which can cause potential for lots of water to get everywhere if you are not careful, but thankfully I wasn’t a jackass in that manner.
When I headed back to the room area, I noticed the nice sized closet, and a hidden closet, with a fridge and the coffee maker. Then I just sat at the desk in the comfy silver chair.
I never sat in the lounge chair, as I went from desk to bed. That was much needed rest. I got to put the shower to the test, but I was more excited about being able to smell like White Aloe.
Then I realized I will need some caffeine, so I made some coffee. And then I checked out. Then I realized when I got to my car, I left the DAMN coffee… One of the awesome things too is that when I left the garage– it was only $ 8 to park– one of the cheapest places I have seen to park, anywhere! I do know they have valet, but I wasn’t even about that at the time.
This is hands down the nicest Westin I have stayed at, and its easy location off the interstate gives it a great appeal. Also, I had no issues with any billing or anything, and it was very clean and the people were friendly. At least for Westin and BHM, it truly is «as good as it gets»!