Rainbow Pack Outfitters

I took a wonderful one hour ride at Rainbow Pack Outfit, the scenery was beautiful and the service was great! It was a very family oriented business and kid friendly. I would highly recommend it, great experience!

My daughter and I went on a 2 hour horseback ride when we were staying at Parchers this past July. This is a family operation with four daughters who were raised in this very primitive ranch. They showed we their house and told us the story behind the house. I really admire their way of life and really enjoyed them sharing that time with us. My only gripe is that my horse Clyde could not stop eating the wild flowers, we had to stop at least 10 times to get him back on the trail. Next time I will request another horse but we will for sure be back next summer!

Did a 4 hour trail ride with Rainbow Pack Outfitters 4^th of July weekend. Lindsey and Maggy were great. The horses were beautiful and well mannered, and the ride was amazing. Great views leading all the way to beautiful Long Lake. Great experience, would definitely do it again!

I arranged with Rainbow Outfitters Pack Station to do a food resupply drop at Le Conte Canyon Ranger Station on August 31, 2012 for a fee of $ 600. I left a sealed box containing a $ 250 iPod and other items with them on August 13. A friend and I were to hike the John Muir Trail from Mt. Whitney to Muir Trail Ranch starting August 16, 2012. Unfortunately, I became ill and had to hike out on August 25, 2012. I called Rainbow to cancel the food resupply drop the next morning. Ruby at Rainbow Outfitters told me that they do not give refunds but they would mail my package back to me within two weeks. It has now been over a month and I have not received my possessions nor did they return any of my phone calls these past two weeks.
I finally received a telephone response this week (it’s now Oct 2) because of the efforts of Parchers Resort Cabins’ staff going to Rainbow Outfitters’ office to complain on my behalf. Rainbow Outfitters still have my package and made some vague promises to mail it. I have arranged for a friend leaving for the Sierras today to pick it up since I have no confidence that I would ever receive it otherwise. I am dismayed at how I have been treated. I would never use their services as they have been dishonest and show no integrity.