Taxi 9000

I’d give 0 if I can. This place is absolute garbage but everyone is forced to used it. Try Taxi Mandan 7 016 674 567 (they only take cash). This place is ATROCIOUS!!!

This company is extremely unreliable. In order to not have my sister with a small child take me to the airport crazy early in the morning, I have scheduled a taxi on two separate occasions. Additionally I’ve called when I’ve arrived late at night and in all instances I’ve been disappointed. The early morning rides I’ve waited to the scheduled time, called to make sure someone is on the way and they told me someone would be there shortly. However I had to call back 15 minutes later and they said they were working on it. After several add’l minutes I ended up having to wake up my sister and have her take me both times. When I’ve called from the airport they have sent someone only for them to pick up someone else. The only time I’ve been pleased with their service is when there is already a taxi outside the airport waiting. So disappointing that a company continues to run with such poor customer service.

Twice we have waited for well over an hour when quoted 20 minutes. Rude drivers and crappy dispatch. When the only other option is walking, just walk it’ll be faster and more pleasant

I worked an 8 hour day and just wanted to get home. I called for a ride at 5:00 and was told they were not allowed to give me a wait estimate. So at 5:40 no one had shown up. So I called and was told that my ride wasn’t in their system. SERIOUSLY!!! At this point, my pick up should have been made a priority. Nope. 6:00 and still no cab. A good Samaritan offered me a ride and I accepted. I called to cancel the cab. No apology. Nothing. Worthless. I would rather poke my eyes out with a sharp stick than call this company again. Guess Metro will get my business and my tips from now on. If this was the first time something like this had happened, not no-it’s business as usual for them. Beyond incompetent.

Extremely rude dispatcher. She spoke to me as if picking me up was going to be an inconvenience; that’s your company’s job. In addition, the electronic payment option was not working and it was clear the driver didn’t know how to operate it.

I was worried about getting to the airport on time after reading some of the reviews, but everything went okay. The only complaint I have is that I called to schedule a cab for 330 am, but somehow it got in their system as 3 am. They called me at 3 and I told them the correct time and they were back right on time. Driver was friendly and got me where I needed to go.

This taxi service is absolutely PATHETIC! I called the night before knowing that I needed to be at a certain business here in Bismarck at specific time for a meeting. I was told that I would have to call back in the morning because they do not set up for for specific times unless you are going to the airport. My response was OK, I don’t understand when I truly know that I will be needing a taxi at 6:30am to be at a scheduled appointment at 7:00am. The dispatcher was extremely rude and said to call back in the am. I called back in the am to ask for a taxi to be at my door at 6:30am and was told once again that I had called too early and was to call right before I ready to go… UNBELIEVEABLE! So I called at 6:20am and said can I NOW have a taxi come and get me. Well I waited and I waited! I called back and asked if anyone was coming and the dispatcher told me that they got extremely busy and I would just have to wait. I CANCELLED the request for the pickup and l landed up finding another means to get to the destination that I had been trying to get to since 9pm the night before. AND I WAS LATE!!! I had to give 1 star when in reality it should be a NEGATIVE 100 stars. How this business survives is beyond me. It truly needs some competition. It is the WORST Cab Service that I have ever experienced and I have lived in many different places to be able to compare!!!

If I could give negative stars… I would. The taxi driver was rude and acted like we inconvenienced her. They won’t call when they are out front even though I specifically requested! So plan to stand outside for at least 30 minutes, which is not conducive to ND winters. Worst cab service in Bismarck.

Well it made me give them one star. Taxi service in bismarck is limited and taxi 9000 take full advantage of that. Anywhere else this business would bomb… it is first come first, first serve. Don’t bother calling just wait for one to show up and take it.

If there was an option for 0 stars, this taxi service would get it. Worthless, we waited in a hotel lobby once for two hours before they finally showed up. Another time, we got in the taxi and were headed away from the bar when they kicked us out because people standing curbside claimed to have been waiting two hours for a cab. Today, I had scheduled a cab to give me a ride to the airport, but they showed up super early, I asked if they could wait 5 minutes so I could shut off all the lights in my house and they drove off. This company is garbage. I hope a competitor comes to Bismarck and destroys them. It will inevitably happen. That day couldn’t come soon enough. Taxi 9000 is horrible.

I want to give them 5 for my ride this morning with Damon. Great guy, on time for 5am pick up to airport. $ 16 one way. The reason for the drop in stars is because I was told 2 times prior to my arrival in Bismarck I could be taken to the Casino in Prairie Knights in the evening. I was even prepared to pay $ 100 because rentals were sold out. Called at 10:30pm and was told no one was available. All hotels in Bismarck were sold out. Truly a disappointment.

Rude dispatcher — it seemed like I was annoying her by asking for a ride from the airport. I called in advance and gave my flight information — so I wasnt demanding immediate service. The other folks waiting for their cab mentioned that she was nasty to them too (on ³⁄₂₃). If you work for a cab company — people are going to call you and ask for a ride — don’t be rude.
Another cab company needs to take their business!

I use Taxi9000 on a regular basis going to and from the airport. I live in a new development and they know where I live. I’ve only have one negative experience with a tobacco chewing driver, who had the music so loud in the back of the van that he couldn’t hear me ask him to turn it down. I generally call when the plane lands and is on the runway, I get my gate-​checked bag, go down and they are waiting for me. All the drivers have an interesting story to tell.

I live like 3 miles from the Bismarck Airport so it was really convenient to call Taxi 9000 for a quick ride 5:30 in the morning! It was pretty cheap since the distance was so short (around 10 bucks) and they were right on time. I would def use their services again!

Apart from being the only listed taxi service in Bismarck, or at least I’d like to think so, I can’t say I was displeased with the service here.
I had called the night before to receive a quote, and the representative was very friendly and informative. The next morning at the crack of dawn, I opened my door, and there was my driver right on time. I always have a great time talking to taxi drivers, because they tend to be really quirky with lots of interesting stories. This time was no exception. 15 minutes later (just as the representative had estimated), we had arrived at the airport. Total fair was much less than what I’d spent on being driven home just 3 blocks from a bar in Newport Beach.
Even if I had any other choice, I’d still recommend this place. Thumbs up, guys.