Steve Jacobs, OD

Both Jacobs and Diaz are knowledgeable, skilled, experienced, thorough. staff are helpful and friendly. atmosphere is laid back. hours are convenient. What more could you want from your eye doctor?

BEWARE of Steve Jacobs local eyeglass shop on Main Street in Blacksburg, VA. Steve Jacobs was one of my worst shopping experiences ever. Shop elsewhere, where health care providers are willing to earn your business rather than take advantage of you and your pocketbook. Though I asked, Steve Jacobs’ shop did not give me my prescription at the time of my eye exam. I was told by staff that it is their policy «NOT to give customers their prescriptions unless they ask». THIS IS ILLEGAL. I REPORTED THEM TO THE FTC, THEY MAY BE LIABLE FOR A 10,000 FINE. A law was passed in 1980 preventing greedy, unethical optometrists from trying to coerce customers into buying glasses from them by refusing to share their prescription «unless asked». I actually did try to shop for eyeglasses there, which was almost comical. Two Steve Jacobs’ staff members were lounging around, listening, but not helping, as I asked the friend who accompanied me questions: Do you suppose these glasses come in prescription? I wonder what trifocal means? NO HELP at all. THEIR FRAMES are horribly OVERPRICED. Shop elsewhere. BUYER BEWARE.

Dr. Jacobs office is great! What I love the most is that Dr. Jacobs handles the entire exam. He makes sure your prescription is right and includes a follow-​up visit in the initial exam rate. My wait time was never more than 5 minutes.