Concise Computer Consulting

They stick it out until the problem is solved. Very nice to deal with, very knowledgable staff, best IT company i have ever dealt with. Would recommend them to anybody who wants reliable service.

These guys are great! True professionals, who provide competent service, timely, at a fair price.

I’m a partner in a small business consulting firm based in Metro Detroit, and we’ve worked with Concise on several occasions. We vetted a number of local onsite service providers, and Jeffrey and his team are always professional and have never disappointed our clients. They’re our go-​to resource because they offer every kind of IT service imaginable, and, unlike their competition, they don’t nickel and dime their customers. So, if your home computer is acting up, or your office needs a complete IT overhaul, call Concise. You won’t be disappointed!

Absolutely outstanding service. Have been going to these guys for all of my computer trouble repairs for the past 4 – 5 years. Each experience seemingly gets better and better. Mike had me out the door in under 15 minutes. A+ Service! No reason to use any other place!

I work at a non-​profit downtown, which previously had IT services «donated» to us. This sometimes worked to our advantage (because the service was free), but at other times it worked against us, because the donor would take their time in getting to resolving our issues. After several weeks of less-​than-​reliable wireless, we decided to pony up and hire a company, and one of the employees recommended Concise.
They came in, replaced our wireless router, and even gave us a «not-​for-​profit» discount! We have been smooth sailing ever since, and I would strongly recommend them to others who work for non-​profit organizations (they seem to service quite a few around town, based upon what the technician was saying).

Jeff is an excellent troubleshooter. He always seems to be able to figure out the root cause of my computer problem before I can even finish describing it. I appreciate that he explains how to prevent problems from recurring and takes the time to write out instructions in case I ever encounter the same (or similar) issues.
I have also spoken with other members of the Concise team, and it is truly refreshing to experience such professional, amiable customer service. They are patient with me even when my questions are trivial. Overall, I am very impressed with the quality, timeliness, and consistency from the staff at Concise.

One thing I loved is how they did not try and push anything on me. They were friendly and helpful right off the bat, I never felt they were trying to sell or swindle me at all. 100% would go again when I have an IT issue.

Great place. My computer had randomly died and I found this place on Unilocal.Only took a couple of hours for them to find out what was wrong and replace the necessary parts for minimal cost.

I’ve partnered with the team at Concise for the last two years and have been very happy with their work. I was confident in creating a partnership with Concise to help support our home clients when our direction shifted. Since our partnership I have heard nothing but great things from past clients who have been very happy with the transition to the Concise team. I would recommend Jeff and the rest of the team to anyone looking for IT support. Jeff’s team is professional, friendly, knowledgeable and do whatever it takes to get the job done.

As a former CIO of a public company, I have worked with many computer service providers, however my experience with Concise exceeds all of them. Concise lives up to their name… they are friendly, smart, responsive, and very reasonably-​priced. They allowed me to focus on business during an important phase of growth. I wish all of our vendors were as good. I refuse to use anyone else to service our computers even though we are in New York.

Jeff and his staff are awesome. They may not be the cheapest out there but they are always prompt, courteous and efficient. An there’s never been a problem they haven’t been able to solve for me.

These guys really know their stuff. They are always willing to help with phone support for mundane issues, which are likely pretty rudimentary for them. I called just today twice, and had simple little issues, and just because I was a client of theirs in the past, they didn’t help to give me on-​the-​phone support.
My issue is now resolved, and this type of service inclines me to use them when the $%^) hits the fan, when I really need a pro.
Their pricing is generally more reasonable than any squad of nerd in the area.

I used these people to fix my parents computer. Brandon was my technician and it was top notch service from the get go.
I suppose it wasn’t even how they fixed the computer itself as I’m sure they’re all micro genuises, but it was they way they handled my mom when she called them a hundred times with redundant questions.
So even though my computer problem was probably some elementary shit that these guys figured out how to write the binary code for on their lunch breaks in elementary school they treated her as if she was a Fortune 500 company CEO that had a retainer fee with them. Mad respect and patience.
Also when we received the computer back from them (we had a ton of virus’s and saving data issues) they printed out a sheet of instructions for my mom on how to perform scheduled maintenance on the computer– With EXPLICT instructions to call them ANYTIME for ANYTHING. Written in normal people speak to boot! Gotta love that! No more phone calls to me about errors that keep popping up.
Turn around time was sick quick. The location was easy to find and I was in and out in no time. Even though it is in bougeouis Bloomfield Hills and I try not to go North that far on Woodward, it was worth the trip. Well Done.

I have been using Concise Computer Consulting for about 5 years now. Jeff and his staff are extremely knowledgeable on basically all things computer related. They have serviced my computers as well as my network remotely and I have been performing optimally for years. Not to mention the priceless software/​hardware/​electronics recommendations I get from Concise.
I have recommended other businesses to Concise and they have raved about how great their service and support is.
I run my business out of my home office. It is nice to know that another small business like Concise can help me maintain my network and computers at a fair price.
Cheers!