This place is under new management from what I’ve been told so I thought that I’d stop in for a pedi/mani after buying my groceries at Hollywood market. I was able to get in on a slow non busy day. My first impression of The place is that it looked nice and cleaned but besides all of that, I was really disappointed with my service. I had the older women doing my service; my service was done before 30 mins. How is that possible? I was unable to enjoy it and to top it off she left me on 2 different occasions to do eyebrows without saying anything to me, she just walked off mumbling. I was not told anything and had to wait for her. After waiting for a couple of minutes 10 – 15 minutes I complained and so a mid older gentlemen jumped in to finish the service yelling and hollering at me telling me that I was rude and inpatient.(He did a horrible job by the way).They went from speaking English to their language right after the altercation. This is unprofessional. I knew that they were talking about me; making me feel uncomfortable, uneasy and upset. I will not be a returning customer. I hope that no one have to go through the same thing I did.
J L.
Évaluation du lieu : 2 Southfield, MI
Lyin’ Joe. So, I’ve learned my lesson. Only let Rudy do my nails! Allowed a new tech –J oe– to do my nails. The guy LIED about not being able to find the color I asked for. After the first coat I told him that it looked like the wrong color. He said nothing. Language barrier, perhaps? I doubt it. I wondered if it would darken and waited to see. Later, I saw that the color I picked was sitting right next to him. But when I pointed out the color being off, he told me he didn’t have the number I asked for! When he finished my nails(horrible job, nails lifting, color smeared under the newly applied acrylics –arrrgghh!) he tried to hide the color by setting it on the far shelf, behind another tech, away from the other numbered colors. I pointed it out to him. He said ‘oh’. He was visibly unnerved. I felt sorry for him for lying about such a thing. Why didn’t he just correct it after the first coat — it was shellac? I don’t know and no time to analyze it. For crying out loud!!! Pressed for another appointment, I paid and left. Once I speak to the owner about this I will repost. The manner in which problems are handled allow for a much better review. (Exhaling…)
Kelly B.
Évaluation du lieu : 1 Auburn Hills, MI
horrible… my nails look like crap… my toes look awful… the pedicure was half assed compared to what i get for the same price at my usual spot… thats what i get for trying to stay close to home… ill drive a lil further for a better quality nail fill and pedicure from now on. hate that i wasted my money here.
Tracey S.
Évaluation du lieu : 5 Grosse Pointe, MI
Wow! Great service and great prices!
Amy S.
Évaluation du lieu : 4 Grand Rapids, MI
The staff couldn’t be nicer. Big flat-screen TV, 4 pedicure chairs. Took me as a walk-in and apologized that I had to wait 10 minutes. Good waxing; the downside is they don’t have a private room so it’s strictly face waxing. Really nice pedicure, especially the shaping and polish job — though they didn’t do the best job of removing calluses. $ 33 for eyebrow wax and pedi is a good price in my book, and I’d totally go again.