Starbucks

I love coming to this Starbucks to get my coffee. It’s a great location which makes for a very busy store. Jessica, the manager, is nice and goes above and beyond to make her customers happy. If able, she will have my drink ready by the time I reach the register. I most enjoy going in the mornings before work. Silvia, one of the baristas, is usually at the register to greet me and ring up my drink. She is so kind! She always has a smile and never fails to put a smile on mine and other customer’s faces. Like Jessica, she is a great worker and the two of them as well as the other staff make for a great store!

In my 2 visits to this shop in the last 2 months, the staff did my cappuccino with only half of the cup filled. My last visit was worse. My friend and I ordered cappuccino again. I saw the young African American staff heat up the milk and poured a little bit to the cup. Then she POURED the rest of the hot and formy milk down the drain!!! She did the same thing for the second order. Most of the milk was thrown out, not given to the customers. Both our orders were only half of a cup. This is criminal! We will not visit this store again for sure.

Every time I’ve come here, the staff is inattentive, immature and obnoxious. This location is comprised of a younger staff. Each of them seem to be a lot more interested in each other’s week end plans & fave alcoholic beverages than customers’ orders. I was here last night and typically, the staff was exactly that. One of the workers (with an insanely loud, high-​pitched voice) was sounding off about how she was so stressed about school that she wanted to commit suicide. She was actually trying to be comedic. She kept going off about how she just wanted to jump off a bridge & fall to her death because her classes were so difficult. I get sarcasm in the appropriate social-​circle but horribly inappropriate when in what-​should-​be a professional environment. In addition, she took her time reading a long text message on her cell-​phone *prior* to making my drink (!) Furthermore, *three* of the workers were cussing like sailors throughout my 20 minute visit. «F» this & «sick of this sh*t»…I, eventually, turned my attention to the customers, both, seated & standing. Clearly, I was not the only one bemused by this appalling behavior. An older gentleman that had been tutoring a student, eventually, wrapped up the study-​session because (as he expressed…) the environment was too disruptive. Other customers would, occasionally, glance over at the counter in disbelief. Yes, there were also loud teenagers milling about but the staff took the cake for loudest & most offensive. I, too, got out of there about 40 minutes sooner than I would have preferred. I wound up going to *another* Starbucks. Lol So ridiculous! This particular location is very poorly run. There is, clearly, no one in charge here… but the *obnoxious* «staff». Unless you’re running in for a drink & scone to take away-Don’t bother.

More seating than most. Staff has been crabby on every one of my six visits. Somewhat likely to see ridiculous cars parked out front.

If you want to sit and actually drink your coffee here, don’t bother. It was a study hall, office space and activity center. God forbid they stop drinking their own concoctions behind the counter to clean the dining room, bathrooms or empty the overflowing garbage. Please… If you don’t like your job here, go somewhere else.

This Starbucks is unlike other Starbucks in the area, they actually stock a wider variety of products then any other Starbucks within a 10 mile radius. Not all Starbucks are equal and you’ve been to as many Starbucks throughout Michigan and the country like I have you would notice the differences. But there’s no Starbucks like the original Starbucks on Pike Street in Downtown Seattle, which I’ve been to before Starbucks nationalize it’s brand.

There is nothing I can say that would differentiate this Starbucks from any other. I do appreciate having one in the neighborhood and it is nice to be able to grab a nice cappuccino or hot coffee when I am in the shopping center, It is also convenient to meet up with colleagues here.

It’s a Starbucks. Like most SB, it draws a good crowd during times of the day, has plenty of seats, free Internet, parking in the shopping center lot.