Platinum Valet and Parking Services

Horrible service all around. They use temps which provide terrible service or just dont show up at all.
The office service is even worse. They are very rude and short. They blame any issue on either the temp service or the building and the only solution they provide is to cancel.
Terrible company all around. Do not use if you have a choice.

I hired Platinum Valet to help park cars for my engagement party which was at my parents’ home. The party was in January and we were expecting around 150 guests and I didn’t want my guests to have to walk in the cold and snow.
Someone from Platinum came to my parent’s house a few days before the event to scope out the situation. Things seemed fine at that point and they told us they would send two people to the party to help park cars. On the day of the event, they sent two guys at first, but the second person left after parking only a few cars and left his co-​worker by himself to park the rest of the cars.
As the night wore on and he had to walk further and further to park each subsequent car, he started complaining to us that there was no more room and that he couldn’t park anymore cars. We had to tell him there was plenty of room on the street before he finally agreed to continue to park more cars.
Overall things worked out at the end and our guests were appreciative of the valet parking service, but I wish Platinum was more professional. If they delivered on their promise of having two guys there to park the cars and if they didn’t complain about the number of cars they had to park, things would have gone much smoother.