Chili’s

Manager decided to be rude to me after a server flipped a tray and an entire meal spilled on my clothes. When I told her I thought she was being inappropriate with what she said to me after, she became more rude and defensive. The server Vince was great, which is the only reason this is a 2 star instead of a one star review.

Pretty disappointed with this one. Every meal I’ve had here has been hit and miss and very average. Portions are misleading and overpriced… And my rice was hard. I think there are some good items on the menu, but I haven’t had very good experiences here like everyone claims.

We went for a late dinner, we should have chosen McDonald’s.
I will summarize it this way:
–Soup was cold. Sent back– came back out 15 min later.
– Cajun pasta– very cold!
– sandwich on pretzel bun– bun was extremely hard you could tap it with fork and it seriously shattered.
– never received the sauce that was ordered for the sandwich on the side instead of «on it»
–no refills on any drinks.
– margarita ordered at beginning — did not receive until we complained to manager everything that happened.
Manager did comp the meal– however I do not know if this was because my husband said «I don’t care what you do with the food, but we are not paying for any of this»
Manager also remade the sandwich & pasta to go as well as waitress brought me the margarita.

We love Chilis.
The service could def be a lot better.
Servers need better attitudes.
Also you need to bring back the Fajita pita!

Chili’s is our favorite to sit at the bar on a Saturday after shopping and have an appetizer and couple of Margaritas. Bartender was fantastic and the loaded chicken quesadilla fantastic. HOWEVER. Major disappoint was they gutted the bar and you feel like you are sitting in the kitchen. Because of this probably won’t be back. Adiós

I am challenge to please but I will say I had a pleasant experience. I placed a carry out order but instead of calling it in or ordering at the take out counter I placed it at a table with a waitress name Kim Nelson. I explained to her that I didn’t feel well and I needed my order to be correct the first time around. Kim N was very pleasant and patient and my order arrived in a timely manner. I also asked for a good waitress. I have found asking for a good waitress prior to being seated can save all parties involved less headache.
One thing I didn’t enjoy seeing was the busboy wipe the table with the same towel that he wiped the seat with. That’s pretty gross.
I had the bacon cheeseburger… it’s pretty good. that’s about the only thing my daughter and I will eat there.

Shiti’s wouldn’t even serve my friend on his 21^st birthday nor do they serve any 21 year olds with vertical IDs. Their food is whatever, but I had to get this important info out there. They suck.

I would first off like to say, that I like Chili’s and the style of the restaurant, the menu, and the food. Shortly after moving to Normal, Illinois. I visited Chili’s on Veterans Parkway, Bloomington, Illinois.
It was a Tuesday during lunch, the restaurant was not busy at all. Got seated right away, our waitress was very attentive (refilling drinks, getting sides, checking up on us). I ordered the Guacamole Burger (Substituted a regular patty, instead of turkey burger patty). I chose to have the fries and a side house salad.
My side house salad, came straight out of a blast chiller or a low temperature refrigerator. My lettuce was completely frozen, I couldn’t even cut it with a knife. The toppings cucumbers, carrots, cheese, and tomatoes were completely frozen to the core. Like they came out of the freezer directly to the salad. My hamburger was was cold all the way throughout the burger (not cooked to correct temperature), and was assembled like it was a two year old putting the burgers back together.
Needless to say I will never visit Chili’s, in general ever again. Not worth the time and or your money.

Don’t get me wrong i love Chili’s and it is consistantly good but i am disappointed how the fajitas are served now. The toppings are brought out on this stand with little bowls on them. The concept is good but the bowls are way way too small. It looks cheap! I had to ask for cheese two different times and it would help if they were filled to the top. If this is a way to save money try finding another way because this just looks awful. Looks mean everything in a restaurant! Like i said, food is good but don’t get chintzy with it!

It has been a while since I ate at Chili’s. I stopped going because food was so bad. I saw that they had a new menu so I gave them another try. The restaurant was clean and wait staff was friendly. I ordered their Guacamole Burger. The burger was terrible. The bun was stale. It was obvious that the patty had been a frozen puck. To make matters worse it was terribly overcooked. I have had better burgers from McDonald’s. It was served with cold under cooked fries. Someone that came in with me ordered a bacon chicken sandwich that came with only one piece of bacon that was burnt.

I love the quesadilla explosion salad. Also ask for Kirsten – she is a wonderful waitress. My mother and I were impressed by her pleasant demeanor and the way she seemed to be on top of everything for all of her tables.

We ordered black bean burgers and margaritas. Drinks were tasty; burgers came out, I took a bite: meat burgers. We sent them back. Manager came out to apologize. «Are you vegetarian?» she asked. «Yes,» we said. «Ooh, I’m sorry,» she said, «Would you like another margarita?» «Sure,» I said, «that would be great. Thanks.» Bill came out — she charged us for the extra margarita. I thought it was a nice gesture, but it was just an upsell. Classy, Chili’s.

Dined on a Sunday (as soon as they opened). Saturday night crew must have been in a hurry as the floor was very dirty. We ordered the 2 for 20 deal; portions are extremely small and the vegetables were awful. Service was slow.

It’s a Chilis… not better, not worse.

Let me say first off that the server was good. Not exceptional. Just good. My wife and I did the 2 for $ 20 deal. We both got the mango tilapia. It came with rice and steamed broccoli. We had the chips and roasted corn quacamole for our appetizer. Price-​wise, the deal isn’t a big deal. They basically give you the appetizer that comes with several of the meals anyway. No biggie. But, the portion sizes were small, too – 2 little pieces of fish about the size of big sardines. The rice was sufficiently sized but strong on what I think may be saffron. The broccoli was steamed well. The best part of the meal was the maccaroni and cheese side dish I ordered just to try. I could have tossed the fish and had more mac & cheese. It was great and I highly recommend it if you like that kind of food. Overall, this Chili’s is slightly below average for a chain.

I have to admit, I am a little biased on this one. I realize it is a chain restaurant, but I have been eating here for years. Some of my favorites are the fajitas, the country fried steak, and absolutely every time I go I get an order of the chicken enchilada soup. It is awesome! My kids and I will order a bowl of the soup with an order of their amazing chips and salsa and then use the soup as a dip. It is great stuff! Typically great service can be found at most Chili’s and their food is almost always consistent regardless of location.

This place has not had a review in over a year… no problem — captain Unilocal to the rescue … I stepped in late on a Wednesday night and sat at the bar… it was busy and other then waiting close to 5 minutes for initial service, once I received the service it was great — my waitress was working hard and servicing practically the whole area herself, she did a great job! There were a couple of baseball games on and the bar was a perfect spot with greatly placed TV’s to enjoy the games. The turnaround time on the food was fast and the beer was nice and cold. I ordered chips and salsa to start and steak/​chicken fajitas for main meal and it was all what I expected it to be… filling with a little taste… no issues with this chili’s.

I have nothing but positive feedback for this Chilis. I have gotten many different things here and each time it’s wonderful. They have quick service, polite service, and fix mistakes they make. I’ve used their to-​go feature online, and it somehow got lost in their system. They gave me my food at a significant discount even though I said I didn’t mind waiting the extra 10 minutes it took. I will definitely keep going back here!

We had a pretty solid/​average experience here. Came in on a Friday night and there was a 35 minute wait. I don’t know how long we were really waiting but it did not feel like 35 minutes.
Got a table, ordered some standard food (endless tostado chips, burger, veggie burger, chicken sandwich between the three of us). Everyone enjoyed their meals but the staff could just not get my order right.
The first error was that I was brought a regular burger instead of the black bean/​veggie burger. However, the waitress was very nice and she actually surveyed the burger and realized it was wrong before handing it to me. I thought that was an A+ move on the waitress’s part. Any vegetarian out there can probably attest to the high number of times this occurs in comparison to the low number of times someone independently attempts to fix the situation for you.
Anyway, everyone was really pleasant and the manager came to our table with the new veggie burger. The second error came with the second veggie burger which was served with the wrong cheese. He asked if it was correct; I told him it was made wrong again and he offered to fix it again. At this point it wasn’t worth it for such a small detail so I just ate the veggie burger as-​is. They wound up taking the order off of the bill, which I thought was definitely fair and a nice gesture.
All in all, a truly average dining experience. However, it’s important to note that I was very pleased with the way they handled my meal issues!

Something for everyone on the menu and they always have new things to try.
The staff here is always very nice and outgoing. So while it’s standard fare, the pricing is fair and if you are pleasant to the staff, they will treat you well.
Makes for a nice dinner out.