Terrible customer service and lacks professional business tact! I called today around 2 p.m. to have 2 sandwiches delivered. My first call was answered with, «Jimmy Johns, please hold.» After about 6 minutes of being on hold, I hung up and called back. This time my call was answered with,“Jimmy Johns, ugh, hello? Yeah we are really backed up and busy. How can I help you?” I answered with«I’d like an order for delivery.» His response was, «I’d suggest calling elsewhere we won’t be able to deliver your order for over an hour; we are understaffed and super busy.» I sat quiet as I was shocked that just came out of his mouth and he just hung up. No apology, nothing. Even more frustrating… I drove by on my way to Subway and there was 3 cars in the lot and one was a delivery driver! They looked very slow! I’ll take my personal business and my company’s catering orders elsewhere from now on!
Carly G.
Évaluation du lieu : 2 Circle Pines, MN
Sandwiches are delicious but this is the second time we’ve waited more than an hour without even the simple courtesy of a phone call. Apparently the driver was here a half hour ago and we weren’t? Weird, as we’ve been home all day. Called the store a half hour ago. Still waiting for our sandwiches. Very disappointing.