I’ve been using BB&T for the past 6 years, since I was 16 in high school. I use to always have a money management problem back in high school and would always end up having overdraft fees. This bank normally understood my lack of majority and helped me up by removing the majority of them. I’ve always been treated like a valued customer and have had only a few bad experience.(Such as not getting my id back or the teller missing one of the checks) All in all they are by far the best bank in the area and I highly recommend them to everyone.