Bob Evans Restaurant

Usually never have a problem here but good grief it was ridiculous today. Did online order at 445pm that said would be ready for pick up at 530. I purposely wait until 6pm only to get there and be told it’s still not ready. Restaurant not even ½ full so that can’t be the reason. Then this young girl proceeds to tell me that she just got here and doesn’t know anything about my order. Then this teen proceeds to call me «baby» and «sweetheart» and I hear her ask the cook about my order. Turns out it’s not even cooked yet. This while my groceries are melting in the car. Too bad for this little girl as the other one who works always has a smile that is genuine and goes out of her way to double check everything. She always gets a 20−25% tip. Being called «baby» by a teen is just disrespectful.
At least I know the good is always goid

Bob Evens’ management must hate their servers, because when Mary, her parents and I were at Bob Evans yesterday we noticed a strong lack of servers and the hostess seated 5 groups of people, including ourselves, in a section that had a party of 10 for one waitress. When this waitress finally came by to check on us, about 10 minutes later, we realized that we have had this waitress before and for the most part we have received superb service from her in the past and this time was no different. So, hats of to her for making what could have been a really bad service experience into one that was manageable, especially when I could look over and see another waitress having a 10 minute conversation with a table that she wasn’t even helping. Some good servers and some bad, unfortunately, and this place has always been a revolving door of wait staff.
Anyway, the food is always consistent and the coffee is okay. I got a burger for the first time here and I was pleasantly surprised with the quality. Their breakfast is always good and I have never received a wrong order. I just wish this place could appreciate its wait staff a little more and not bombard a single server with 5 tables at once. Maybe then the staff will stop going through the revolving door.
Sorry for the soap-​box. But, if you don’t get there before 11:30, you will wait to be seated due to a mass of after church crowd. So get there early.

Bob Evans is one of the few breakfast restaurants in the area. So that online makes it a popular choice among many. Everytime I’ve been the food has always been excellent. Service is a little slow but overall it’s a good experience.