Portabella

Ummm, wow. Was a little disappointed. I live out of town & my stepdaughters had been raving about this place. So we decided to try the one at the Mercer Mall. The food is mediocre. But staff is quick, courteous & friendly. Several menu items have the same names as Olive Garden with the same entrée. I I am a native to the area & am aware it’s a very nice place since nothing similar is close by. But, I can honestly say you can get better in the area. Angelo’s is definitely better food for the money!

Excellent. On my first stay in Bluefield, I choose Portabella for a «birthday date» with my wife. Atmosphere was nice. Noise level was appropriate. Wait staff were professional. Lasagna was wonderful. Pricing is moderate.
I am told that their large cheese pizza at (8.75) as opposed to 13 at Crazy Tomato and 15 at Bellacino’s is EXCEPTIONAL.
Based on the quality and the taste of the food (and the service) if I could choose one place to go in Bluefield, WV, it would be here.

Visited while in town to see family. The lasagna was good but heavy. I love the location and the décor was simple but lovely.
My five year old had the kids spaghetti. I think they should’ve used penne instead. And they didn’t have milk. So it was a bit disappointing for her, even though she is not a picky eater.
The waitress was adequate but could’ve been a bit more friendly.
Overall, I had a good experience. Downtown is much better off with this place. Hopefully other businesses follow suit and rebuild downtown.

I’m sure this place is A-​OK for the average clientele in this rural area, but this city girl found it very, very meh. This would be a one-​star if it were in a city with better options. Kitchen service was slooooow. The décor was fine, nothing special. Our server (Adam, I think?) did fine at his job and was pretty entertainingly snarky. The food prices are ridiculously cheap, but you get what you pay for.
My party of three tried the cheesy garlic knots, fried mushrooms, calzone, and burger. The cheesy garlic knots were the best part of the meal, gooey and flavorful, though the dough was just a hair undercooked. The fried mushrooms tasted good but were definitely gooey/​underdone inside. My boyfriend’s dad’s calzone looked nice, but he said it was underdone and that the veggies inside were still too crunchy.
In a startling departure from the «undercooked» theme, my boyfriend’s and my burgers were very, very overdone. I had requested mine medium-​rare and the server basically laughed and said he’d see what he could do. Really? Both burgers also arrived with zero condiments, though the menu said they would have mayo. The accompanying fries were nothing to write home about, either, and no pickle?!
In sum: I’d eat here again if it was my only choice, which it pretty much was on a Sunday in this tiny town.

They recently added an elegant upstairs. There’s tvs up there and gorgeous chandeliers. I have to add that the italian nachos are amazing! They are different from your regular nachos and are a must have for new customers. :)

Previously, I rated this place 4 stars with my only complaints the unprofessional wait staff and sort of bland appearance of the place, but they’ve really stepped it up on the former! Have had consistently great service the past dozen or so times going here (could still use a mural or something to spice up its looks, though. Hahah).
The food is still delicious, with the calzone/​Stromboli being my favorite, and the cheese-​filled garlic knots the real star of the menu.
They added an upstairs, but don’t even think about going up there unless you’re renting it for the night, because I’ve seen people get yelled at for this, despite no sign posted saying «upstairs is closed». So yeah, it may be nice up there, who knows. Parking is a little bit of an issue sometimes if it’s really busy, but you can always park in one of the giant lots not far away and walk over.
All in all, downtown Bluefield is phenomenally lucky to have this place. Even with its room for improvement, it’s still head and shoulders above all the other Bluefield, WV restaurants.

Our order was wrong, they got our credit card number wrong, hung up on us twice, it took twice as long as promised and the delivery driver tried to drive up the front steps of my house to deliver the room temperature food.
Total disaster.

Food is always good. Nice calzone ! Pizza is perfect. Portions are nice size and price is good. However, the wait staff kinda sucks. Some of them are clearly on drugs and you can tell. This place is downtown so a lot of trash walks on from the streets.

The food was great. Way better than originally thought. Service was fast and the food was all fresh. Great fresh and crisp salads and hit and fresh dough. Great food.

Food was great! Service was good. The music was absolutely awful! It was so loud I couldn’t hear to talk during lunch. Perhaps some some better speakers would help? I will will return for for calzone though :)

Food is great, the pizza is wonderful. Only complaint us that the service was horrible. We had three different waitresses wait on us. Our main waitress just sat in a booth the whole time… at least the food was good!

The food was great, Italian nachos spectacular and eggplant sub was cooked to perfection. Recommend highly.

Food was great. Service was friendly even though they don’t know the menu well. Good atmosphere. Highly recommend!