Chipotle Mexican Grill

Food is good when you don’t have to wait 30 mins. In line. They should open another one on this side of town to elevate this problem. Cleveland has them on nearly every other block. Smallest Chipotle I’ve ever been in!

All I can say is good food, clean place and nice people, There was plenty of sour cream and guac on the tott. bowl. Chips were warm and fresh. I went there at noon and the line was moving what I would expect. I guess if you find the chips not to your liking stop at a store and buy some. and don’t like the place, go somewhere else then we won’t worry about running out of rice.

Slowpoltle.
Chipoltle fix is a staple of course, but this location had to be THE SLOWEST in the entire franchise.
Chipowners should be embarrassed.
Slowfritas. Chips are consistently stale.
C– at best. They know we are waiting. They just don’t care.

Sure, the ambiance is weak, but it’s not a hang out spot unless your in high school. The focus is the food. And the food is good. The ingredients are quality compared to other Mexican restaurants/​fast food places, for sure. They advertise that fact, and it is evident during every sampling of their food. Barbacoa burritos hit the spot!
Oh, and don’t be turned off by the long lines. They go fast.

Probably the slowest chiptole I’ve ever been to. Every time I come they only have one person taking and preparing all the orders. Very frustrating when there’s a lot of people line.

Just go somewhere else. Out of ingrediets, out of chips, filthy tables, cashier doesnt offer deinks even when I’m telling him I want one. Seriously, if you’re not gonna have a full menu and that sub-​par service, just shut down.

I was very disappointed. After standing for quite some time in a fairly long and slow moving line… I was shocked to be told they were temporarily out of the cilantro-​lime white rice! Out of white rice? That’s why people come to Chipotle! For the signature cilantro-​lime white rice! Am I wrong people?
Other than that, my meal was pretty good. Staff was friendly enough, parking was decent and the place was clean. Nothing to write home about, but OK.
Kind of got the feeling that maybe this was a disorganized bunch behind the counter… Perhaps they were under staffed, I don’t know. But overall I think this location needs improvement.

The food is very good, the people are nice and helpful but the dining area was dirty and unkempt, It usually is. I have eaten there at about 5 or 6 times with and w/​o my kids. I was dining alone on the patio at 600pm on a Thursday… I sat down to eat and the tables turned over at least twice and no one touched them. An employee came out… looked around… took the trays… had a towel in her hand… didn’t touch a table and boy did it need it !
So I went inside and thought it would be cleaner… No luck. It was worse. Makes me wonder about the cleanliness of the kitchen ??? All that being said… The Boardman store is still better than the Austintown store. I live in Austintown and drive to Boardman for this food. I recommend take out.
I walked out of the Austintown location because it is just filthy, the cook did not have gloves on and the employees looked very unhappy and uninviting.

Love this location! The people are awesome and very good at what they do. The lines moves super fast! And the food always tastes great!

One of the best fast/​quality food spots on the planet! I have been to this location more than any other. I must say, always great, fast and friendly service. You could walk in and the line be to the door… DO NOT FEAR! You will be through the line in less than 10 minutes. The food is always fresh and tasty!

Top notch, but a very busy location.

Very good. The bowls are the best.

Awesome food! the burrito with pulled pork is the best!

Poor service. Guy pulled a chunk of meat out of the black beans he put on my burrito bowl. Cashier was rude and swore at another employee. No one made any effort to provide any kind of service. Chips were stale. And I love Chipolte normally. Also, hand made signs around the store on broken items totally unprofessional.

Love the barbacoa burrito. I would give this restaurant 5 stars if the seating wasn’t so limited and the music so loud.