My rating for this company is less than one star.(Are there minus stars?) I hired this Company after the shower pan in my bathroom broke and I needed to have that repaired. In doing so, all of the tile in the bathroom had to be removed. They neglected to «pitch» the floor in the shower which caused poor drainage and as the floor settled the water problem increased. After turning on the water for even a few minutes there was an inch of water in areas not draining. I called another plumber and he advised me to call the company responsible for the problem. He indicated that the floor was not pitched and that there were numerous peaks and valleys in the tile work. I called 1st Choice and I arranged for them to come and repair. They did not remove the original tile and put uneven globs of «Quickset» over the problem areas.(When they began the job, I told them that I wanted the original tile removed so they could pitch it correctly. They did not do that and did not advise me that they were NOT going to do that.(I was not aware of this until they were finished). I asked the tile guy a couple of questions when I saw him during the process and he ignored me and did not even reply. The workers left in a hurry without letting me look at their finished work. When I did see the«finished job», I was in tears. There are now more peaks and valleys than there were before and it is also lumpy! The floor on one side has a big gap between where the tile starts and the edge of the wall that holds the shower door, but the worst eyesore is the area of the floor on the inner wall. The tile is cut very unevenly in odd shapes and there are gaps there also. The back shower wall has the tile forming a peak. Money changed hands for this job because my brother in law paid them for the«fix» since he originally hired them. This bathroom is totally unusable now because I did not let them return the next day to grout«THEMESS!» I now have to start the shower project all over again and I am over $ 5200.00 in the whole for something that is an eyesore and unusable. To top it off, one of the workers went out to the front yard to clean his bucket with some sort of chemical and dumped the liquid out in my yard so I also have some unsightly dead grass. I am writing this because if I can just help one other person NOT to have to go through what I have, it will be worth it.