Dr. Elliot is an outstanding professional who makes an eye examination easy and relaxing. The store is clean and well decorated. The selection of frames is phenomenal. His optician, Joan, is friendly and always happy to help. The assistant, Al, is also very pleasant and good at what he does. You cannot go wrong with Eyes on the Bay. Your eyes are in good hands!
Randi P.
Évaluation du lieu : 1 Boca Raton, FL
My husband, my son and me have been patients of Dr Elliot’s at Eyes on the Bay for years. My son needed new contacts and they said the doctor had to see him. So I made an appointment for the following week. We arrived at 1:30, his appointment time and they told me they were unable to verify our insurance. I said, I would have thought that would be done before we arrived. The woman said she tried yesterday and left a message at the insurance company and no one returned her call. I called my insurance company right then and there and spoke to a woman who was able to verify my insurance, however, she could not give me a verification number because the company that processes the vision claims is having a problem with their system at this time. She offered to speak to the doctors staff and when we were all done after 45 minutes of this, they said, well the doctor has another patient in 5 minutes so we will have to re-schedule you. I explained that we had moved and we no longer live around the corner and I left work to bring my son in. She said there was no time. I explained that doctors run late all the time, perhaps you could ask the doctor, Please. Her response was, she already did and he said no. I asked if I could talk to him and she said no. So I kindly said then we will not re-schedule and we will never be back. If he is so comfortable treating patients like this he doesn’t care about his patients at all. Remember this before you make an appointment at his office. Boca mom
Tracy R.
Évaluation du lieu : 5 Washington, DC
Dr. Elliot has been my eye doctor for more than 20 years and I would not go anywhere else. Even as I have moved away from Boca Raton, I still use Eyes on the Bay as my primary eye doctor, making appointments during visits home to see my family. Dr. Elliot and the Eyes on the Bay team go above and beyond to accommodate me and my family: ordering contacts and mailing them to me when I am unable to come into the office, finding appointments that work with a busy schedule, and even doing phone consultations when I had concerns but wasn’t in town. Eyes on the Bay is a true gem — this family-owned and operated business makes YOU feel like family while providing expert care you can count on year after year.